Standard Room, 1 Queen Bed, Non Smoking (Larger Room)
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Reviews of Best Western Kemaris

3 out of 5
Best Western Kemaris
34 Avenue du Marechal Joffre, Biarritz, Pyrenees-Atlantiques

Reviews

8.8

Excellent

Rating 10 - Excellent. 226 out of 456 reviews" "
Rating 8 - Good. 186 out of 456 reviews" "
Rating 6 - Okay. 36 out of 456 reviews" "
Rating 4 - Poor. 4 out of 456 reviews" "
Rating 2 - Terrible. 4 out of 456 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Vladimir, Torrington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Smantha

Stayed 1 night in Jun 2023

10/10 Excellent

Hugo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 10/10
Stayed 2 nights in Mar 2023

10/10 Excellent

Melissa, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed a week for a last minute holiday in Biarritz. We did not rent a car, and this hotel is very central. It was an enjoyable experience walking everywhere and we were able to walk back to the hotel throughout the day due to proximity to the main beaches and restaurants. I appreciated having an always-staffed front desk, a balcony, and quiet accommodation to relax. Thank you :)

10/10 Excellent

Bashir, Pereybere

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and bright room Friendly staff Foot distance to the sea and center
Stayed 1 night in Oct 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location. The staff were great. The hotel is clean and it's quiet.
Stayed 3 nights in Aug 2022

6/10 Okay

Nicolas

Travelled with partner
Good location. Friendly staff. Big room. The area is a (expensive!) nightmare to park. Cleaning was not very well organised. Toilets with leaking flush (sometimes)/lack of ventilation
Stayed 6 nights in Aug 2022

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 day break in Biarritz
5 day break in Biarritz, great hotel . Close to town centre. Great staff . Great air con
Stayed 4 nights in Aug 2022

10/10 Excellent

Jayne

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in Biarritz
A great place to stay, close to walk to beach. Block away from nice small park. Very clean. Quiet rooms. Two options for breakfast. Could eat inside or little patio. Friendly front desk check in and help. Easy walk into town
Stayed 2 nights in Jul 2022

10/10 Excellent

paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing service
great location awayf rom the centre but 5 minute walkaway from bars. very friendly and helpful service - always smiling and welcoming - brilliant! rooms are functional - no bar or amenties but you are so close it doesnt matter. ideal place to stay.
Stayed 2 nights in May 2022

2/10 Terrible

Cem

Business traveller
I booked the room after through Expedia about an hour prior to my arrival. There was no notice or warning about check-in times and the system let me book the room. When I arrived, the door was locked and there was nobody at the reception. The intercom failed to connect me to anyone. I had to spend the night in my car, after a 2 hour flight followed by a 3 hour drive.
Stayed 1 night in Mar 2022

2/10 Terrible

Nicolas

Stayed 1 night in Mar 2022

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Hotel in great location. Close to the see and the beach, surrounded by picturesque houses in adjacent streets. We stayed in an apartment (renovated from an older structure); it was spacious and it could be a convenient base for a longer stay. Agreeable staff and we enjoyed the visit, except for a poor breakfast.
Stayed 1 night in Dec 2021

10/10 Excellent

Ingrid-Maria

Stayed 1 night in Dec 2021

10/10 Excellent

Jacques

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Aude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Marwan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tiny room. Very tiny bathroom facility. Sink looks more like a miniature urinal. Staff very friendly and helpful. Minimal parking available, and apparently requires advance reservation.
Stayed 3 nights in Aug 2021

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfectly decent 3 star type hotel. Good clean place to stay a night. Reception Was helpful
Stayed 1 night in Jun 2021

10/10 Excellent

Augusto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
Staff and front desk personal were excellent! Very helpful!
Stayed 4 nights in Sep 2019

6/10 Okay

Debbie

Liked: Cleanliness, staff & service
It would have been good to have darker curtains as the street lights kept us awake and so did the internal water from flushing of toilets and showers . The upstairs floor has thin floor as we heard all Movements and footsteps
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a short visit to Biarritz.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 7 nights in Apr 2019

10/10 Excellent

Stefanie K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and very clean!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming people. The isolation between rooms was not perfect.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Clean but noisy.
The hotel is clean and well decorated. Very simple room. The problem that we encountered during our stay was that the rooms are extremely noisy. The windows when shut, even with the shutters down, still somehow permeate all the noise coming from the street. Scooters, trash truck, cars, peoples conversations, can all be heard. You can also hear people in other rooms. However, other than this the hotel room is nice and only a short distance to the center of Biarritz.
Stayed 1 night in Oct 2018

8/10 Good

ANDREW, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2018

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
The hotel was clean and comfortable and although our superior double room on the 4th floor was small, we had a large private terrace with an interesting view of rooftops and the sea. The staff were friendly and helpful and the breakfast was good value compared to similar offerings in local cafés. It was about a 10 minute walk to the Old Port area but the hotel was quietly situated. You can reserve parking at the hotel which is worth the charge as parking locally is difficult.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good solid 3 star hotel, close to beach and town, nice room, only had some minor issues with air con it working properly
Stayed 6 nights in Sep 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Nice hotel with good location. Comfortable bed and good breakfast.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good hotel with kettle/coffee facilities. We had a nice room facing the front with a balcony. 15min walk to the beach area. Not too far from where the airport bus drops you off (Jardin Public).
Stayed 1 night in Sep 2018

8/10 Good

colin, Berks, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, pleasant staff
No problems with this hotel except perhaps that the en suite toilet was a bit modestly proportioned! Everything else though was fine. Didn't try the food but staff were helpful, terrace on our room (41) was great (distant sea view with sunsets, sun loungers, table & chairs), air con was fine, black out blind rendered the room totally black, bed comfortable, room size ok, decent safe, good shower. I would definitely stay again.
Stayed 7 nights in Aug 2018

8/10 Good

Ahmad, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay at Kemaris
Very good stay overall. Happy with the accommodation. Room is a bit small but breakfast was very good. Internet speed is also satisfactory. I would recommend.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the beach
Nice hotel with great service, quiet location but close to the city center and beach
Stayed 1 night in Aug 2018

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, no problems!
I booked here to get some privacy from the cycling group I was with and it was lovely, very friendly man on reception late at night helped me with everything, nice room and shower, no complaints!
Stayed 1 night in Jul 2018

10/10 Excellent

Jim, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Biarritz Location
The hotel was clean and modern--very chique. A few doors down the street was a neighborhood restaurant with really great food.
Stayed 1 night in May 2018

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the raining season, getting the meals can be a challenge, especially on the low tourism season.

10/10 Excellent

traveller, mk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable room
Lovely stay in October here. The staff were friendly and very helpful. Excellent breakfast.
Stayed 3 nights in Oct 2017

10/10 Excellent

Martin, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in a convenient location
I opted for one of the 4th floor rooms with a terrace, a decision I did not regret. The hotel is on a hill, heading up from the old port, and the 4th floor is a little bit above the other buildings in the neighborhood, which means there are nice views and a sense of calm. There are a fair number of hotels in the vicinity, and a number of good restaurants within a few blocks. --It did take me a while to find the hotel when I arrived from the train station by bus, even though the hotel is signposted at nearby junctions. (I'd recommend arriving with a full city map, not just a printout from the web site.) Once you're settled, you can easily walk to the old port, beaches, and other attractions.
Stayed 2 nights in Oct 2017

8/10 Good

Ray, Brussels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Nice rooms.
Three stars plus. Two blocks from seashore cliffs. Great restarant a half bock away. Friendly staff. Rooms smalish but functional, fresh and clean.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time in Biarritz considering it rained 50% of the time. A little disappointed but we can always come back!
Stayed 1 night in Sep 2017

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in a great city.
Very modern stylish, clean lines and comfortable upgrade to this hotel. Staff extremely helpful and its location is 3 minutes walk to the sea front and 10 minutes to city centre.
Stayed 1 night in Sep 2017