Thank You for your comments. We hope to see you again when you decide to visit Capitol Reef NP.

Thank you for your kind review. We hope you enjoyed your trip.

Thank you for your kind words and we are pleased you enjoyed your stay. We appreciate your feedback.

Thank You for your feedback.It must be reflecting your frustration with us, since we didn't cancel your non-refundable reservation. And obviously doesn't truly reflect the condition of our property or our courteous staff.

Thank You for your feedback. The wifi is the fastest we can get in this remote location.

Thank You for your feedback.

Thank You so much for your kind words and recognizing our staff members. So glad you enjoyed the pool and hot tub after spending the day In Capitol Reef NP.

Thank You for leaving us your comments and observations.Have a nice rest of your vacation

Thank you for your kind review. We are pleased that you enjoyed your stay.

Thank You for your comments, glad to hear you enjoyed the room you stayed in and the location of our motel.

Thank You so much for lodging with us, we appreciate your feedback

Thank you for feedback, however there are three restaurants within walking distance from our property. We also offer the lowest rates in the surrounding area while we wait on a remodel. Thank you.

Thank You for your comments.We are always more than happy to provide maid service. It doesn't come automatically, but has to be requested by each guest.This is out policy and it is posted in every guest room with detailed directions as how to request stayover service.

Thank You so much for your comments.Our beds seem to receive praise from a lot of our visitors, so it really might be a personal preference whether you like your beds soft or firm. We truly try to find a happy medium, but always seem to hit/miss with everyone's personal liking.Every room has a standard heat/AC unit. They are sensor operated, meaning - they will run or turn off adequately to the desired temperature and settings. If the room reaches certain warmness or coolness, the Unit is suppose to start or stop, to bring the room back up or down to the level at which each guest sets it to.Hope you have a great rest of your vacation.

We really appreciate your comments. Thank You.

Thank You for rating your visit.

Thank You so much for a very detailed review.It is very clearly stated on our website, Expedia website and Expedia app that our pool and hot tub are seasonal and only opened during the months of April through October, making it closed in the month of March.It is outlined on all booking engines and Expedia app that your credit card information is only required to guarantee your reservation, thus making it necessary to pay full amount of room charges plus taxes before receiving the keys and getting your receipt upon check-in. If ever in doubt, you are more than welcome to verify all of the above details before handing your credit card to the Front Desk clerk.While speaking to our Front Desk staff, your were shown exactly on the Expedia Website and Expedia app the information highlighting the pool closure during the month of March, so this is not a true statement. None of our staff members argued with you, but rather presented the facts to your party in a informative manner. We would truly appreciate it if you described the above mentioned interaction in a factual way rather than emotional.Best regards,Aquarius Inn

Thank You very much for leaving us the review

Thank You for posting a review of your recent visit.

Thank You for your comments.

Thank you for staying with us, we are pleased you noticed our cleanliness. Unfortunately, some owners do not clean up after their pets and we do have to periodically go behind them and clean up.

Thank You for taking the time to leave a rating for our our property.Have a great day

Thank You for your comments. Really appreciate your time.

Thank You so much for your review

Thank you for recommending our motel to guests that might be bringing their Family and/or pets to this area.

Thank You so much for taking the time to leave comments in regards to your recent visit.Hope you have great rest of your vacation.

Thank You for your feedback

Thank You so much for reviewing our property

thank you so much for staying with us. we are looking forward to your next visit.

Thank You for taking the time to leave us your feedback. Enjoy your vacation. Thank You!

Thank You so much for lodging with us.Our pool is an indoor pool, but only opened seasonally, April through October. Hopefully you can plan another visit to this area of Utah and enjoy our pool when it's opened :)Have a lovely day!

Thank you for staying with us, we are pleased that you enjoyed your stay.

Thank you for staying with us, we appreciate your feedback.

Thank You for your comments.Each guest can see exactly what the interior of our rooms looks like before making a reservation. Every picture on Expedia shows exactly how the rooms are furnished. We do not try to hide the fact that this is an older motel. We do indeed strive to keep everything very very clean.Hope you have a great rest of your vacation

Thank You for providing feedback in regards to your visit.

Thank You for rating our property

Thank You for your feedback. We will recognize the staff for their service.

Thank You for lodging with us.

Thank You so much for staying with us. We appreciate your detailed review and recommending us to future travelers.

Thank You so much for taking time to leave a review for us. It would be easier for us to address your particular concerns, had there been comments included. Front Desk staff never received any reports of guests' requests, so we have no idea what might have gone wrong.We wish you all the best while you are visiting this part of Utah.

Thank You for staying with us. Have a great rest of your vacation

Thank You for your comments.Unfortunately the search engine on hotel.com will not sort our seasonal versus year round pools. Our Motel will always appear as having pool as an amenity. All of the websites state very CLEARLY that our pool is CLOSED OCTOBER till APRIL. It is up to our guests to read that piece of information and possibly call us directly to confirm that all of the amenities and available at the time of your visit.The information about the seasonal pool has been on our website and hotels.com website since March of 2022 and has never changed. Please kindly refrain from spreading untrue facts about our pool.We are extremely serious about the way we run our small business as several employees depend on our performance and financial situation. We are very strictly adhering to the 48 hour cancelation policy and it is explained on hotel.com website. Therefore at the time of check-in it is too late to be asking for a refund.And on a personal note, you were very apologetic on Thanksgiving day and very sweet about the whole pool situation. You clearly stated in our conversation that you understand no refund can be issued, as it is way past the 48 hour cancellation window.Kind regards,Aquarius Inn Management

Thank You so much for staying with us. Glad you enjoyed our quiet surroundings.

Thank You for recognizing the cleanliness and size of our rooms. Hope you had a great time visiting Capitol Reef NP

So wonderful to hear you enjoyed the spacious room at our Motel

Thank You so much for staying with us. Happy to hear you enjoyed your visit. We are always glad to help out any way we can.

Thank You for staying with us. Glad you enjoyed our remodeled suite with kitchenette. Hope to see you next time you visit this area

Thank You so much for staying with us

Thank You for your comments

Thank You for your feedback. We will definitely look into the plumbing situation in room 104.