New Castle Hotel Guide - Big Island hotels in New Castle, United States of America.

"Yes, clean room, clean lobby and dining area, staff was great and no concerns of outside safety. "

"I was in communication with the hotel for two weeks about coming and having a little party for our adoption, they advertise an indoor pool but then when there’s weather outside, they wanted to close the pool for thunder so if it’s not truly indoor, they need to disclose that. It started thundering so they shut the pool down when I was communicating with him for two weeks that we were gonna have a party at the pool and then upon check-in, they said that since we have two rooms, you can only have eight people and anyone else beyond that is a charge. The pool area and the hot tub were really nice. The male Indian figure was a smart ass to me about the thunder. My mom‘s room bathroom wasn’t cleaned so they had to give her a new room. Her air conditioner didn’t work very well in her new room. I mean, I would give this place a 2.5 out of five stars because the breakfast was really good. We had a nice spacious room. Everyone I talked to on the phone was nice but then the guy was rude about the thunder. Overall we ended up having a great time and it wasn’t ruined too much. I probably won’t choose this hotel again."

"I would stay here again. Clean and nice staff."

"The room and common spaces were nice—new and well maintained. We did not sleep well however do"

"Great place to stay. Close to hospital. Place felt brand new. Will stay again"

"Close to the family, the whole hotel was clean, not just my room. The staff I inner acted were great."

"Everything"

"Room and bathroom was clean. The decor was dated and couch was dirty as well as curtains, window frames had mold. Continental breakfast was lacking, no eggs, sausages undercooked not appetizing, only fruit was an apple. Countertop and tables were dirty."

"Great stay! Our 3 stay at this Tru and it is well maintained and staffed with good employees."