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"Room could have been cleaned better. The restroom had ants and mold. Also, the sellof marijuana was all down the hallways day or night. "

"The general service and hospitality was off for us this stay. Understaffed? No housekeeping service, not even a room refresh. Long wait for luggage and car valet. "

"Clean room with a great view! Nice amenities and comfortable environment "

"It would’ve been better the bed had a big dip in it n they said that there wasn’t anything that they could do and the bathroom had broken shelves "

"Very clean and quiet. Stopped in for a one night stay for a birthday weekend with the family. We enjoyed ourselves. It was just shy of perfect due to not having a microwave available but I know alot of hotels don't have them available these days. We had the 2 bedroom king suite and we had a nice view of the ocean. It was just enough space for our little family of four. "

"Had to change rooms a few times. When I reached what I thought was my final room, a man walked in our room. I called the front desk and the lack of care was alarming. I was staying w my 15yr old daughter and they basically didn’t care then told me if we wanted we could get a new key. After expressing we no longer felt safe they basically said they have no rooms and they can cancel my reservation. All while this was going on security came to my room, started opening my door and “testing the lock” without telling me so I again scared opened the door and asked what was going on and was told “we don’t have to tell you anything” very condescendingly . So I exited my rooms luggage as this felt very violating to me and my young daughter. This was not a typical “Hard Rock” experience or service. Would never stay there again. The hotel next door is was much nicer spend the money and stay there (Beau Rivage)"

"Our room was relatively clean, but it reeked of cleaning solution-so much that we could hardly stand to be in the room. Overall, the entire complex needs a good cleaning-minus the strong smell!"

"The staff here was amazing. Shonna and Theresa on front desk were so nice and helpful. Roxy was so sweet and kind. The breakfast every morning was great, especially biscuits and gravy. The hotel was perfectly situated practically on the beach. "

"The room was clean "