Birch Hills

"the room appeared to be cleaned, however because we were in a pet room, the carpet smelled like urine. The staff had opened the window prior to our arrival to air out, however when closed the window , the smell was evident. Rug is hard to utilize in rooms for pets. Another floor covering would be ..."

"I accidently booked the wrong room. There was not enough beds for my family. I was able to be moved to another room quickly with no issues. Staff was very friendly, room was clean, and my family enjoyed the pool area."

"Rooms were clean, breakfast was great. Friendly, professional staff"