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Grand Hotel

4.0 star property
Travelers enjoy fine dining and rejuvenating spa treatments during the day, then explore nearby attractions with helpful concierge guidance at night.

Choose dates to view prices

The Grand Hotel in the city center offers an upscale experience with an on-site restaurant, spa massages, and a garden. Guests enjoy free continental breakfast and WiFi. Dry cleaning services and a 24-hour front desk ensure comfort.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is €59
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for KGS 20.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: KGS 600 per vehicle (one way)
  • Rollaway bed fee: KGS 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Grand Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Grand Hotel?

Checkout is at noon.

Does Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KGS 600 per vehicle applies.

Where is Grand Hotel located?

Located in the heart of Bishkek, this spa hotel is within a 15-minute walk of Kyrgyz National Philharmonic Hall and Manas Square. Bishkek Park Shopping Center and Spartak Stadium are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

8.4

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 12 out of 29 reviews
Rating 8 - Good. 11 out of 29 reviews
Rating 6 - Okay. 4 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 2 out of 29 reviews

Reviews

Verified

10/10 Excellent

mark

Liked: Cleanliness, property conditions & facilities, room comfort

Good location

Friendly & very helpful staff. Rooms are clean and comfortable if a little dated in decor. Buffet breakfast. Not far from restaurants, museums and parks.
Stayed 1 night in May 2025
Verified

8/10 Good

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel

Very nice atmosphere and staff is friendly and efficient but lacks some items. There is no tissue paper in the room and only one trash box. No power outlet near the desk (only at bed side). Location is a little bit far from city center.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Abdulbosit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Very reasonable prices. Very friendly and welcoming
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

YONG JAE

Disliked: Staff & service, amenities, property conditions & facilities
The staffs were kind at first but became very unkind with time.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación grande y limpia. Personal atento y servicial. Desayuno completo, aunque haría falta café de verdad, no de sobre. Bien ubicado.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

reha baybars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Menü bana hitap etmiyordu
Stayed 8 nights in Oct 2025
Verified

8/10 Good

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, lage ruhg. Essen und Einkaufs Möglichkeiten zu Fuß erreichbar. Zur Bushaltestellung 5 gehe Minuten , Taxi sehr schnell da. Gute Parkmöglichkeiten .
Stayed 14 nights in Oct 2024
Verified

8/10 Good

Terutada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適な滞在をすることが出来た。

ビシュケクでの滞在は初めてなのでほとんど情報がなかったが、このホテルを選んでよかったと思う。ホテルの皆さんは親切で、いろいろなことを教えてくれて助かった。
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es war alles super

Es war alles super immer wieder gerne. Team war super , das Essen war lecker.
Stayed 9 nights in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic friendly staff. always helpful. Always smiling! Excellent breakfast. Very Nice and cozy garden :-)
Stayed 3 nights in Jul 2018
Verified

8/10 Good

TheFunk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great about this place (especially the staff), except the location. It seems a bit far from most of the action in Bishkek.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Siarhei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Хороший отель!

Хороший отель в центре. Супер дружелюбный персонал! Номера небольшие, но комфортные. Есть свой дворик-сад, в котором можно курить. Достойные завтраки, хороший wi-fi. Можно ночью заказать доставку еды через ресепшен - чем мы и воспользовались. Рекомендуем!
Verified

8/10 Good

REGINA

Liked: Staff & service, property conditions & facilities, room comfort
Hemos estado en diferentes y la que vale la pena es la suite. Las demás muy justas. El desayuno tambien justito. Está muy centrico, es lo que vale más la pena.
Verified

6/10 Okay

SANGCHUN

4성급 이라고 해서 갔는데 3성급 수준
Verified

8/10 Good

David

Stayed 1 night in Sep 2025
Verified

6/10 Okay

karan

Liked: Room comfort
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Miguel

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Fahrin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Juan

Stayed 1 night in Nov 2021
Verified

8/10 Good

Ulf

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018