Exterior

Reviews of Hotel Futuro Bishkek

3 out of 5
Hotel Futuro Bishkek
13 Udmurtskaya Street, (cross Chui Avenue/Prospect), Bishkek

Reviews

9.8

Exceptional

Rating 10 - Excellent. 189 out of 226 reviews" "
Rating 8 - Good. 35 out of 226 reviews" "
Rating 6 - Okay. 2 out of 226 reviews" "
Rating 4 - Poor. 0 out of 226 reviews" "
Rating 2 - Terrible. 0 out of 226 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Damir, Ras Al Khaimah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exellent locatıon and accomodatıon
Stayed 1 night in Feb 2024
Response from Futuro on 21 Feb 2024
Dear Damir,First of all, let us appreciate you for choosing Futuro hotel during your stay in Bishkek. It was a truly pleasure to accommodate you!We are very pleased that you have given us such a high score with separately noted the work of the staff and the quality of service.We look forward to see you again in our hotel!Best regards,Futuro Hotel Team

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Without a doubt, the best hotel in Bishkek
Right from the get-go when we were welcomed by the friendliness and professionalism of Dmitrii, who was on reception, we knew that this was going to be an enjoyable stay. The tea, coffee and tray bakes made available to us as we waited to check in was a nice touch, and Dmitrii’s ability to deal satisfactorily with our queries about the area and advice on what to do was exemplary. All hotels should have a Dmitrii on their staff: nothing was too much trouble to him. He really is a credit to the Futuro and his service with a smile cannot be faulted in any way. That’s no slight to Sergei and Ainagul, who were helpful in finalising our day’s outing and in arranging our taxi to the airport. I don’t think I’ve encountered staff so cheerfully customer-focused before, and they, together with the efforts of the cooking and cleaning staff, helped to make this possibly one of the very best hotel experiences we’ve ever had. The rooms were clean with everything we needed; the breakfast was varied and delicious; and, in short, the facilities offered were second to none. All in all, the Futuro is a hard place to fault, and is definitely on our to-stay list when we return to Bishkek next year.
Stayed 4 nights in Nov 2023

8/10 Good

Teresita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Very nice hotel in a quiet neighborhood. Comfortable bed and nice size room. Breakfast was very good. Staff was friendly and very responsive. Cons: air conditioner made some weird noises throughout the night. The hotel is pretty far from the city center.

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at Futuro. Stayed 4 nights. Clean and modern hotel with friendly and helpful staff. Location was a bit out of the way but I like walking so I got used to it. The supermarket right next door was really convenient though.
Stayed 4 nights in Aug 2023
Response from Shirin on 17 Aug 2023
Dear Mr Walsh Thank you very much for such a high appreciation of our work. It was a truly pleasure to accommodate you!We are glad that you have a positive impression of staying at the Futuro Hotel.We express our sincere desire to see you again.Best regards,Futuro Hotel Team

10/10 Excellent

Shukhrat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best ratio between quality/location/service I met in Bishkek, good luck Futuro's Team!!!
Stayed 1 night in Mar 2023
Response from Front desk on 14 Mar 2023
Dear guest!Thank you very much for your review!We'll be glad to welcome you again in our property!Best regards,Futuro hotel team.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel which cares
Every element of the stay was perfect, and especially the attitude of staff. They were truly attentive, caring, proactive in their desire to accommodate the needs and wishes. A very nice touch is 24h availability of tea/coffee and snacks. Breakfast was tasty and appropriately diverse for the size of the hotel. Really nothing negative or mediocre to point out. I wish big brand hotels would be like that. Relative remoteness from the city centre is easily compensated by the more affordable price than of the central hotels. And taxis are cheap and readily available.
Stayed 3 nights in Feb 2023
Response from Front desk on 19 Feb 2023
Thank you for the good feedback. We will be glad to welcome you again!

10/10 Excellent

?????????

Stayed 1 night in Aug 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a quiet neighborhood. Room was comfy, everything worked well, and the breakfast was way above average. Staff was super-friendly (one asked me if I wanted a coffee every time I came back from a day out.) Would stay again.
Stayed 5 nights in Jul 2022

10/10 Excellent

Naomi, Bellevue

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and helpful staff.
Stayed 7 nights in May 2022

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and cleanliness.
Stayed 13 nights in Nov 2021
Response from admin on 4 Dec 2021
Dear Guest, Thank you very much for staying at Futuro Hotel and for your excellent review. It was a truly pleasure to accommodate you! We are sincerely glad that you so highly appreciated the cleanness and service in our hotel. We will be glad to see you again! Best regards, Futuro Hotel Team

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, room comfort
Superb choice for business or leisure. A*
Superb choice for business or leisure. A*
Stayed 1 night in Aug 2021

10/10 Excellent

Jonathon

Liked: Staff & service, amenities, property conditions & facilities
Exquisite service - stylish and professionally managed. I will gladly return to this establishment.
Stayed 1 night in Aug 2021

8/10 Good

AIGUL

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly
It is a nice hotel , a bit far from downtown. Clean room and friendly, helpful staff. I recommend the hotel for staying.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Futuro was wonderful.
Stayed 13 nights in May 2021
Response from admin on 29 May 2021
Dear Guest! Thank you for choosing our hotel and for evaluating our service. It was a truly pleasure to accommodate you! We hope that in the future we will once again see you as our guest. Best regards, Futuro Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель европейского уровня
Этот отель как оазис в Бишкеке, в плане сервиса, удобства и компетентности персонала. Хороший и сытный завтрак. Я заказала 3 ночи с разных сайтов, поэтому не было бесплатного трансфера до аэропорта, но это не проблема. Единственный минус- расположение. Далеко от центра в частном секторе.
Stayed 1 night in May 2021
Response from admin on 14 May 2021
Уважаемая Наталья,доброго времени суток! Позвольте поблагодарить Вас за то, что Вы нашли время поделиться Вашими впечатлениями о нашем отеле и за высокую оценку! Мы очень рады, что Вам понравился завтрак и сервис! Благодарим за теплый отзыв в адрес сотрудников отеля. Сожалеем, что местоположение отеля доставил Вам неудобства. Надеемся, что этот нюанс не доставил Вам ощутимого дискомфорта. Будем искренне рады приветствовать Вас снова в нашем отеле! С уважением и наилучшими пожеланиями. Команда Отеля Футуро

10/10 Excellent

Nazira, Bishkek, Kyrgyzstan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the a very nice hotel compare to many hotels in Bishkek. Every thinks clean, tide. Most there is staffs are very friendly and kind. And for breakfast food is fresh and different in every day. Overall I enjoyed in this hotel.
Stayed 2 nights in Dec 2019
Response from Futuro on 15 Dec 2019
Dear Nazira, Thank you very much for such a high appreciation of our work. It was a truly pleasure to accommodate you! We are glad that you have a positive impression of staying at the Futuro Hotel. We express our sincere desire to see you again in our hotel. Best regards, Futuro Hotel Team

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My review would be divided in 3 categories; Good Bad and Ugly Ugly 1. They were not prepared for the cold weather. For more than 36 hours there was no hot water and no pressure 2. The location is bit away from the main activity areas Bad 1. Size of room is not very big, but its a comfortable room
Stayed 2 nights in Oct 2019
Response from admin on 21 Nov 2019
Dear Guest, Thank you for choosing our hotel and for your feedback! We are sorry that you were uncomfortable about lack of hot water and pressure.This is because on that day in our Hotel maintanance team were carried out for the heating season. We hope that it did not cause you any tangible discomfort. Always happy to welcome you in our hotel! Best regards, Futuro Hotel Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staffs were EXCELLENT and very kind. Delicious food, affordable price...EVERYTHING was FANTASTIC!!
Stayed 4 nights in Sep 2019
Response from admin on 12 Oct 2019
Dear Guest, Thank you for the wonderful review and high score! It was a truly pleasure to accommodate you! We are very glad to hear that you have enjoyed your stay at Futuro Hotel. Many thanks for highlighting the breakfast and good price. Special thanks for the compliment to the staff. Looking forward to see you again! Best regards, Futuro Hotel Team

10/10 Excellent

B707, Florida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Good breakfast. Location a bit out of the way. Comfortable and safe feeling.
Stayed 2 nights in Aug 2019
Response from admin on 2 Oct 2019
Dear Guest, Thank you for the wonderful review and high score! It was a truly pleasure to accommodate you! We are very glad to hear that you have enjoyed your stay at Futuro Hotel. Many thanks for highlighting the breakfast and for your warm feedback to the hotel staff. Looking forward to see you again! Best regards, Futuro Hotel Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Only negative is the distance from the centre of Bishkek but they do everything they can to alleviate this with free transfers into the centre. I do highly recommend the Futuro though. Staff are great as are rooms and breakfast.
Stayed 1 night in Aug 2019
Response from Best regards, Futuro Hotel Team on 6 Sept 2019
Dear Guest! Thank you very much for the detailed description of your stay at Futuro Hotel. It was a truly pleasure to accommodate you! We are sincerely glad that you have only pleasant emotions and memories. Many thanks for highlighting our rooms, the breakfast and the free shuttle service. Special thanks for the appreciation of the staff! We will be sincerely glad to welcome you again in our hotel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Futuro.
Very attentive staff. I arrived early in the morning along with another guest, and they did their best to check us in early. Very much appreciated. The breakfast has good options and all day coffee and snacks are available in the restaurant/cafeteria. Since they’re located a little out of the way, they provide free shuttle to/from the city center. That helped a lot. When I come back someday, I wouldn’t mind staying at this hotel again. Two thumbs up.
Stayed 2 nights in Aug 2019
Response from Futuro Team on 30 Aug 2019
Dear Guest, Thank you for choosing our hotel and wonderful review! It was a truly pleasure to accommodate you! We are very happy that you were pleased with the accommodation in our hotel. Thank you for highlighting the most important aspects like good breakfast and transfers. Special thanks for the appreciation of the staff! We make every effort to make our guests stay as comfortable as possible. We look forward to see you again at Futuro Hotel! Best regards, Futuro Hotel Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Good experience..couple of minibar products were expired...
Stayed 3 nights in Jul 2019
Response from Futuro Hotel Team on 1 Aug 2019
Dear Guest, Thank you for choosing our hotel and for your feedback! It was a truly pleasure to accommodate you! Thank you for your comment regarding minibar, it was handed over to manager. We hope that it did not cause you any tangible discomfort. For your next visit, our team will do everything to ensure your excellent stay. Looking forward to see you again! Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Best regards, Futuro Hotel Team on 28 Jul 2019
Dear Guest! The best reward for us is a high degree feedback from our guests! It was a truly pleasure to accommodate you! Thank you for appreciating the work of our team! Looking forward to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. The staff are so helpful. The breakfast is AMAZING. The hotel has coffee, tea, and baked goods available all day and night. The room is incredibly comfortable and spacious. Perfect place to stay in Bishkek.
Stayed 1 night in Jun 2019
Response from Futuro Hotel Team on 28 Jul 2019
Dear Guest, Thank you for the wonderful review and high score! It was a truly pleasure to accommodate you! We are very pleased that you appreciated our breakfast, room equipment and free tea/coffee/snacks 24/7. Special thanks for the compliment to the staff. We look forward to see you again in our hotel. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wonderful and very helpful. Superb. Exceeded expectations.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and beautiful design, has even a selection of pillows, staff speaks excellent English, they're very nice and helpful, good complimentary snacks and great coffee, big supermarket nearby, far away from the center but cheaply and easily accessible by even public transport.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Very good breakfast. We will return.
Stayed 13 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Front desk staff would arrange taxis and communicate with the drivers. Good breakfast, with a selection of cold and hot dishes. Packed breakfast for an early morning departure. Compact setting.
Stayed 3 nights in Sep 2018
Response from Bulat on 28 Sept 2018
Dear Guest! We thank you very much for your highest review! Your rating of our hotel and staff has a great value for the service we provide. We hope to welcome you again in our property! Faithfully yours, “Futuro Hotel” team.

10/10 Excellent

Max

Wonderful Accommodation
This hotel is amazing, from the friendly staff very accommodating ,to the excellent food. Its so wonderful after an 18 hour flight to have a place that takes care all you needs. In fact upon our departure after a month of traveling this beautiful country, it was like coming home, they arrange our 3:30 am taxi to the airport and packed a breakfast for us.
Stayed 1 night in Sep 2018
Response from Bulat on 14 Sept 2018
Dear Guest Max! We thank you very much for your highest review! Your rating of our hotel and staff has a great value for the service we provide. We hope to welcome you again in our property! Faithfully yours, “Futuro Hotel” team.

10/10 Excellent

varun

Superb!
Excellent stay, exceptional service.
Stayed 1 night in Sep 2018
Response from Bulat on 11 Sept 2018
Dear Mr. Varun Ramaswamy! We thank you very much for your highest review! Your rating of our hotel and staff has a great value for the service we provide. We hope to welcome you again in our property! Faithfully yours, “Futuro Hotel” team.

10/10 Excellent

KS, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Hotel
This hotel is simply amazing! First, the staff are friendly and helpful - they arranged for a transfer from the airport to the hotel at a reasonable price of USD$10, prepared breakfast ahead for our early departure, explained everything that we needed to know in perfect English, and the manager was attentive to all our needs. Beyond the staff, the room is very clean, stylish and modern in design. Perhaps my only small issue is that for the lights for the toilet shines into the bedroom, which can be disturbing for a twin room. Otherwise, it would have made a perfect hotel to stay.
Stayed 1 night in Sep 2018
Response from Bulat on 19 Sept 2018
Dear Guest! We thank you very much for your highest review! Your rating of our hotel and staff has a great value for the service we provide. We hope to welcome you again in our property! Faithfully yours, “Futuro Hotel” team.

10/10 Excellent

varun

Superb.
Awesome hotel. Great service. Highly recommended
Stayed 3 nights in Sep 2018

8/10 Good

SIMENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit out of the way.
Stayed 1 night in Jul 2018
Response from Bulat on 13 Aug 2018
Dear Guest! We thank you very much for your highest review! Your rating of our hotel and staff has a great value for the service we provide. We hope to welcome you again in our property! Faithfully yours, “Futuro Hotel” team.

10/10 Excellent

Venus Wai Sze, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous staffs. Nice, clean, bright room. They serve made to order omelet for breakfast and free coffee and tea if you go down to the cafe. It is a little further away from the city but you can always take a cab to the city centre.
Stayed 2 nights in May 2018
Response from Bulat on 13 Jun 2018
Dear Guest! We thank you very much for your highest review! Your rating of our hotel and staff has a great value for the service we provide. We hope to welcome you again in our property! Faithfully yours, “Futuro Hotel” team.

10/10 Excellent

seungdae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay. Has the clean, efficient Japanese business hotel with local taste. Will come back!
Response from Bulat on 7 May 2018
Dear Mr. Lee! Thank you for your high feedback!

10/10 Excellent

HOI YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a pleasant stay
The room is tidy and clean. You will get everything you need. The staff are friendly and willing to help. The snack and the breakfast are perfect. The only disadvantage would be it is a bit far away from city center but they will offer free shuttle which take you <10 mins to the city center. As the hotel rooms are at second floor, it may be a problem if you luggage is a heavy one but the staff are willing to help. The hotel make us a pleasant stay here
Response from Bulat on 9 Apr 2018
Dear Hoi Yan! Thank you for the review! Hope you will join us in the future! Best regards, Futuro team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
It's a lovely hotel, spotless clean, and with very professional and polite staff. I had such a great experience that I ended up extended my stay there. It is a great value for money as the hotel rate is very low for what it offers. The only downside is that it is a bit far from the center, but it compensates the distance by offering free transportation to Alatoo Square. I will definitely stay here again if I return to Bishkek.
Stayed 4 nights in Feb 2018
Response from Bulat on 4 Mar 2018
Dear Guest! Thank you for your review! It is a pleasure for us to get such high rating of the service we provide. We will be glad to welcome you again in our property! Kindest regards, Bulat Isabekov.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with top service
Fantastic hotel with a modern design. One of the best I have ever seen for this rate. Staff pay very much attention to the guests. Top service all in all. Even it's a bit far from the city center they provide a free shuttle and taxis are very cheap anyway. So not a big deal. I can only recommend this hotel and will stay there for sure again if I come back to Bishkek. I am really impressed !
Stayed 6 nights in Nov 2017
Response from joomart on 22 Dec 2017
Dear Mr. Martin, Thank you for your wonderful words regarding your stay at Futuro Hotel and being our guest! We look forward to welcoming you back on your next visit to Bishkek. Best Regards, Futuro Team

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended.
The hotel exceeded expectations. The English speaking staff were friendly and helpful and the room was very comfortable and clean. While the hotel is a bit out of the main part of town the hotel offers a free shuttle service into town and back. Great breakfast too.
Stayed 3 nights in Nov 2017
Response from joomart on 19 Nov 2017
Dear Mr. Graham O' Brien! We thank you very much for your highest review! Your rating of our hotel and staff has a great value for the service we provide. We hope to welcome you again in our property! Faithfully yours, “Futuro Hotel” team.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
A great place to stay, friendly and helpful English speaking staff. Room is very comfortable, included breakfast is great and so is the coffee. Overall great value for money. Can't think of anything negative to say about the hotel. Supermarket nearby and a free shuttle to and from town centre.
Stayed 1 night in Nov 2017
Response from joomart on 19 Nov 2017
Dear Mr. Graham O' Brien! We thank you very much for your highest review! Your rating of our hotel and staff has a great value for the service we provide. We hope to welcome you again in our property! Faithfully yours, “Futuro Hotel” team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff amazing...
Staff so helpful and went the extra mile to make me feel welcome.. cant say enough to rate the positive experience here. Thanks so much
Stayed 3 nights in Oct 2017
Response from Bulat on 19 Nov 2017
Dear Guest! We thank you very much for your highest review! Your rating of our hotel and staff has a great value for the service we provide. We hope to welcome you again in our property! Faithfully yours, “Futuro Hotel” team.

10/10 Excellent

Maayan, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
We stayed for 2 nights at Futuro. The staff made us feel at home far away from home. The place is small modern boutique hotel. The facility is quite, clean, well designed. The staff will give you the best service you ever received with a smile! Breakfast is perfect and also the rest of the menu futuro offers. Overall the best place to stay in Bishkek! Highly recommended! Thanks again futuro!
Stayed 1 night in Oct 2017
Response from Bulat on 19 Nov 2017
Dear Maayan and Lior! We thank you very much for your highest review! Your rating of our hotel and staff has a great value for the service we provide. We hope to welcome you again in our property! Faithfully yours, “Futuro Hotel” team.

10/10 Excellent

Maayan, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay - Highly recommended!
We had a perfecr stay at futuro hotel. The facility is well designed, well equipped, breakfast is superb, the place is clean and quiet. The most important thing you should know is that you'll get and excellent service from the lovely staff! Overall the best place to stay in Bishkek! Highly recommended!
Stayed 1 night in Sep 2017
Response from Naza - Reservation Department on 24 Nov 2017
Dear Ms. Maayan, Thank you for being our guest and for taking the time to share your recent experience with us here in Expedia. It was a joy reading that you enjoyed your time spent with us, and we look forward to welcoming you soon again. Best Regards, Futuro Team

10/10 Excellent

Hannah, Britain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly English speaking staff.
The staff were fantastic. They were friendly, helpful and proactive in offering assistance - from collecting bags, to ordering taxis and re-arranging rooms to accommodate guests arriving early. All reception staff, bellmen and restaurant staff spoke excellent English. The rooms were a modern western style with large comfortable bed, tea and coffee making facilities and a powerful, hot shower. Everything in the room worked and was very clean. The breakfast included cereals, toast, fruit and hot porridge, eggs and sausages which were cooked to order. They also had fresh filter coffee. The staff offered a breakfast box the day we left as our flight was early. The only disadvantage is the location. It is a little outside of town and the traffic can be bad travelling into the city centre. However, public transport is frequent and cheap.
Stayed 3 nights in Sep 2017
Response from “Futuro Hotel” team. on 19 Nov 2017
Dear Guest! We thank you very much for your highest review! Your rating of our hotel and staff has a great value for the service we provide. We hope to welcome you again in our property! Faithfully yours, “Futuro Hotel” team.

10/10 Excellent

Orhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff, professional service all superb
Very welcoming staff and environment. It's not difficult to see that hotel is production of passionate. Futuristic design very nice except the very inconvenient location of sink in the room. It's a 3 star hotel with 5 star staff.
Stayed 4 nights in Sep 2017
Response from joomart on 12 Nov 2017
Dear Mr. Orhan, Many thanks for the fabulous review and for being our guest! We were very happy to read that you enjoyed your stay with us. We look forward to welcoming you soon again. Best Regards, Futuro Team

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value
The room was spotless. The A/C worked. The internet was reliable. The mini-fridge kept my drinks cold. The staff were incredibly attentive. The free shuttle to Ala-too Square made getting to the center of attractions (such as they are in Bishkek) very easy. There is a great app that will help you navigate the bus, tram, and matrushka system in Bishkek that works offline. You can use that to get back to the hotel for 8 som (~25 cents). There is a large supermarket less than a five minute walk away. It was such a great set-up, I stayed twice. One note: if you book through a third-party, the transfer from the airport is $10.
Stayed 1 night in Aug 2017

10/10 Excellent

Lam Tat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good mid-priced option
Staff are super friendly and room / common area is clean and spotless. Have a public PC for use if needed.
Stayed 1 night in Aug 2017
Response from joomart on 2 Sept 2017
Dear Lam Tat! We were glad to meet you in our hotel! Thank you for choosing us! Hope see you soon! With kind regarts, Asyl Shershenova! Reservation agent

10/10 Excellent

A.A. , san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was a very nice stay, great hotel not too far from downtown Bishkek. All the workers speak decent English which was very helpful.
Stayed 1 night in Jul 2017
Response from Asyl, reservation agent on 4 Sept 2017
Thank you for choosing us! Hope see you soon!