Black Forest National Park

Check in staff was super helpful and friendly…anticipating our needs .

Fantastic time with my family

Check in was easy but there was dirt on the floor in our room, marks on the walls from water dripping down the walls, mold in our sink that made the sink smell like a sewer, and property management was very delayed at responding to concerns. In addition, we were told our room had a “cooling system” but the system only cooled the room from 25 C to 24 C within 36 hours with the system running continuously. There are laundry services on the property that you must pay for but the property would not allow short term guests to use the laundry services, despite the guest needing to pay to do laundry.