Baku Hotel Guide - Bliss Land hotels in Baku, Azerbaijan.

"I would like to sincerely commend the exceptional staff who made my stay truly memorable. Every team member went above and beyond, consistently going the extra mile to ensure comfort, care, and outstanding service. In particular, I would like to recognize Orkan Jafaraly, Front Office Manager, Ulka, Assistant Front Office Manager, Karim, and Matlab. Each of them listened attentively to my needs every single time and responded with genuine warmth, efficiency, and remarkable hospitality. Their professionalism, kindness, and willingness to help at every moment reflect the highest standards of service and truly made a difference in my experience. Please extend my heartfelt thanks to them for their dedication and care. Thank you for fostering such a wonderful team. It was a pleasure to experience such thoughtful and gracious hospitality."

"Everything was perfect. Special breakfast and reception. Thanks to Vusal and Elnur they are did good job"

"Good service "

"Horrible experience. We arrived way before the check-in (3:00am) so we paid cash for the extra night. The rooms were horrible. Mold all over the sink. Water leaking by the toilet. Black stains on the sofa. Cigarette burns on the headboard. We were 3 in one of the rooms (we had 2 separate rooms) no blanket for the extra rollaway bed. Morning, no breakfast. Restaurant sent us to the FD, front desk back to the restaurant. The supposed breakfast area was empty. At the end, someone prepared us a small plate with some cold meats & cheese. We checked out even though we had the next night paid through Expedia. Contacted Expedia but they couldn’t get a hold of the manager. They didn’t refund us. I sent Expedia the photos. Terrible experience. "