Blue Ridge Mountains Hotel Guide - Luxury Hotels in Blue Ridge Mountains, United States of America

"The breakfast was good. They had a very clean pool and hot tub. They had a fire pit outside to sit by the river and enjoy the geese. They had a picnic area and the rooms were clean and had a little kitchen area. "

"The hotel rooms and main areas are clean. The pools have high volume of chlorine. The warming tub/hot tub, had lots of kids. For health and safety reasons it should be 14 and up. Small kids were jumping in under supervised, swimming under water and used the warming tub/hot tub as a pool when you should only to 15 minutes increments. "

"Yes was fine"

"Clean room but no pool which has been closed for repair. Only two central elevators which makes for looong waits. Parking is extra."

"Breakfast was great hot and delicious!! Kathy and Leta were super nic and kept tables clean and plenty of food!!!!"

"breakfast wasn't complimentary "

"Our stay at Dollywood was truly magical. The resort itself is absolutely beautiful, and our room was clean, comfortable, and had everything we needed. Check-in was quick and easy, and the staff were all very friendly and welcoming. We especially enjoyed taking a walk around the property—the scenery is just stunning and really adds to the overall experience. At night, we would turn the t.v on and were able to listen to Dolly read stories. It was pretty awesome. If I had one small complaint, it would be the pillows, which were quite uncomfortable. The first night made it a bit difficult to sleep, but by the second night we had adjusted. Overall, we had a wonderful stay and would definitely recommend this resort to others. "

"The Grove Park Inn used to be a five star property. It’s a 3 at best today. We went to the GPI to celebrate my son’s birthday. Just to hit the high notes, the service from the staff was terrible. They obviously have very little training in hospitality. Absolutely no enthusiasm by the person in the Cafe, the Concierge, or the wait staff. Additionally, the Edison restaurant was a big disappointment. Our waiter rushed us through our dinner, even though there were very few guests in the restaurant. We ordered drinks and my son ordered a Sour Pineapple Cherry beer. The waiter brought out a completely different beer. We tracked him down to let him know and he informed us that they did not have beer he ordered. He scooped up the beer glass and can without a word. He did not offer another alternative. Secondly, the television in the restaurant was tuned to a very divisive and controversial political channel. I was shocked. The local restaurants in my hometown know better than this. Additionally, our room was dirty. The bathroom floor was sticky and we found a dead bug, M & Ms and and old cough drop on the floor around the beds. Our hotel room was only serviced once during our four day stay. The Spa was also dirty and extremely dated. There was an old comb, the lining of a women’s swimsuit, and most disgusting, someone blew their nose in the cold plunge tub and we had to find someone to remove it. So, no cold plunge for us. The “Spa” robes were horrible. Will not return. "