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Swan's Cay

3.0 star property
Hotel in Bocas del Toro with 24-hour front desk and outdoor pool

Choose dates to view prices

Photo gallery for Swan's Cay

Interior entrance
Outdoor pool, pool umbrellas, pool loungers
Front of property
Classic Triple Room
View from room
Nestled in a rural setting, Swan's Cay offers a warm welcome with its on-site American cuisine restaurant, The Coconut. Enjoy the outdoor pool and children's pool area with sun loungers or catch up on work at the business center. Guests appreciate staying connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Room service
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

Highlights

Air conditioning
Full-sized fridge/freezer
LED TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Full-sized fridge/freezer
LED TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Air conditioning
Full-sized fridge/freezer
LED TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

Highlights

Air conditioning
Full-sized fridge/freezer
LED TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

Highlights

Air conditioning
Full-sized fridge/freezer
LED TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
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About the area

Located in Bocas del Toro, Swan's Cay is in a rural area and near the beach. Lil' Spa Shop by the Sea and Bastimento-Bocas del Toro Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bird Island and Paunch Beach. Take the opportunity to explore the area for water adventures such as snorkelling.
Visit our Bocas del Toro travel guideOpens in a new window
Map
Calle Tercera, Bocas del Toro, Bocas del Toro

What's nearby

  • Bocas del Toro Ferry Terminal - 6 min walk - 0.6 km
  • Playa El Istmito - 5 min drive - 2.5 km
  • Bocas Marina - 5 min drive - 0.7 km
  • Tortuga Beach - 9 min drive - 4.6 km
  • Paunch Beach - 15 min drive - 7.4 km

Getting around

  • Bocas del Toro (BOC-Bocas del Toro Intl.) - 1 min drive

Restaurants

  • ‪Tequila Republic - ‬1 min walk
  • ‪Barco Hundido Bar - ‬3 min walk
  • ‪Café Del Mar - ‬4 min walk
  • ‪Toro Loco - ‬3 min walk
  • ‪Cosmic Crab - ‬2 min walk

About this property

Swan's Cay

Hotel in a rural location
Consider a stay at Swan's Cay and take advantage of a terrace, a bar and a business centre. The on-site restaurant, Oh Toro, serves dinner. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Full breakfast (surcharge), luggage storage and laundry services
  • A front desk safe, a lift and a 24-hour front desk
Room features
All guest rooms at Swan's Cay boast perks, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • 32-inch LED TVs with cable channels
  • Full-sized fridge/freezers, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: PAB 10.70 for adults and PAB 10.70 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Oh Toro

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately PAB 10.70 for adults and from PAB 10.70 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Swan's Cay
Swan's Cay Bocas del Toro
Swan's Cay Hotel
Swan's Cay Hotel Bocas del Toro
Swan's Cay Hotel
Swan's Cay Bocas del Toro
Swan's Cay Hotel Bocas del Toro

Frequently asked questions

Does Swan's Cay have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Swan's Cay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swan's Cay?

Self-parking is free at this property.

What time is check-in at Swan's Cay?

Check-in start time: 3 PM; check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at Swan's Cay?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Swan's Cay located?

Situated near the airport, this hotel is within a 10-minute walk of Bolivar Park, Bocas del Toro Ferry Terminal and Lil' Spa Shop by the Sea. Bocas Marina and Playa El Istmito are also within 1 mile (2 km).

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Swan's Cay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 47 out of 148 reviews
Rating 8 - Good. 55 out of 148 reviews
Rating 6 - Okay. 28 out of 148 reviews
Rating 4 - Poor. 12 out of 148 reviews
Rating 2 - Terrible. 6 out of 148 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Check in system very outdated. made us wear a plastic bracelet for the entire stay. Staff was great, the room was great.
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location downtown. Although we didn’t swim the pool looked nice. The hotel is a bit dated but the room had decent amenities like a cold mini fridge and AC.
Stayed 2 nights in Dec 2024

10/10 Excellent

Genie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aisha at main desk helped us a lot, her willingness to help was amazing. also a good and neat place to stay, really clean !
Stayed 2 nights in Nov 2023

8/10 Good

DANA

Liked: Cleanliness, staff & service
The hotel was okay but very limited amenities. Rooms had one glass, no access to ice and pool closed at 7.
Stayed 1 night in Feb 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, room comfort
This was a budget family holiday and the location was great for restaurants bars and nightlife. We used the hotel as a base for travelling to different islands using water taxis so ticked the box . Staff were friendly and helpeful.
Stayed 3 nights in Feb 2024

2/10 Terrible

Shereen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Horror

Pictures are not the same as the condition of the room. This is false advertising! Dingy linen and towels and no bathroom amenities. Safe and refrigerator was out of order. I will never stay there again.
Stayed 2 nights in Apr 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Feb 2023

6/10 Okay

Rubian

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very small and clean. the location is in the heart of town. the pool is nice and the restaurant on location is a good breakfast deal at $8.90 for the buffet
Stayed 3 nights in Nov 2022

6/10 Okay

Layla

Hotel is ok, depending on the rate you get its not worthy what its charged.
Stayed 6 nights in Dec 2023

6/10 Okay

Johel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well the room full dust around ledge and the air conditioner was malfunctioning. Here in the review you can see a fotos of the room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our short stay (3 nights) at Swan's Cay. The room was clean and had everything we needed. The pool was great, just steps away from our room and the water was the perfect temperature. Staff were helpful and friendly. The only thing that was not great was the dog tied up next to a house behind the hotel that barked every afternoon/evening, but not much the hotel can do about that.

8/10 Good

RAJENDRAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have very thin walls and you can here people having sex in adjoining rooms
Stayed 4 nights in Dec 2023

4/10 Poor

Jianyu

Rooms too noisy. No window.
Stayed 3 nights in Dec 2024

8/10 Good

Coleen

Liked: Cleanliness
This property is very affordable. However the rooms are a little musty smell like mold. I stayed in room 124. The roads in Boca is horrible. They are working on the roads and I was told it's been a year and nothing much has changed. The pool was nice. Next door property is a soar eye.
Stayed 2 nights in Aug 2024

10/10 Excellent

Huyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay with pool, clean & breakfast buffet

This was a really spectacular stay as the room was spacious/clean and had a fridge, tv, air conditioning, good wifi, safe, hot water, and a deck (for the specific room provided). There was a great pool in the courtyard in a private space. There is also breakfast in the adjacent Japanese restaurant that serves a morning buffet from 7-10am with good options for omelet, braised chicken, pastries, ham/cheese, and coffee/tea/juice for a good value. Ali (spelling... sorry) was super informative during check-in and she kindly remembered to wish a happy birthday which I appreciated. The rest of the ladies there are very friendly and smiling to welcome you; the gentlemen not so much but service was efficient.
Stayed 2 nights in Feb 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service
Paid for a very disappointing breakfast
Stayed 4 nights in Mar 2023

2/10 Terrible

Angelik M.

Disliked: Staff & service
The hotel it self is really nice, the breakfast is okay, even though the staff will close the buffet 15 min before to a sure they had food left for them. The rooms are okay however the bed from our room 225 was as hard as prison beds, my back was killing me for 3 days. The cleaning staff are extremely loud and do not respect guest sleeping. To top that off we arrived pretty early at the hotel but we’re informed we couldn’t check in because “they’re were no rooms available” so we stayed in the pool area while they had “availability” it was 11 am and the room225 was cleaned. I passed by receptionist at 12 and asked and the receptionist told me she still had no room available. I came back at 4pm and to my surprise I was given room 225. So they basically made me wait around just because, if I would have known this I would have paid an extra day just to have a room available but this wasn’t event offered to me.
Stayed 2 nights in May 2023

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad y el fácil acceso a pie. Y no me gustó la piscina un poco deteriorada
La esquina antes de llegar al hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Lance

Stayed 4 nights in Jun 2025

10/10 Excellent

francisco

Stayed 4 nights in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, close to town for shopping and close to bus route.
Stayed 1 night in Mar 2025

8/10 Good

Monserrat

Liked: Cleanliness, staff & service
Buena ubicación, muy cerca de toda el área de restaurantes y bares, buena atención, sin embargo actualmente se encuntran realizando obras en la calle principal, lo cual dificulta un poco el caminar por ahí, cuenta con alberca la cual está en buenas condiciones, el desayuno que se puede tomar, se paga por día, en lo particular me pareció quesu menú no era muy variado, por lo cual solo lo tomamos un solo día, hubo algunos detalles en la habitación como en el que la regadera tenpia una pequeña fuga, no servía la caja fuerte sin embargo nos dieron la llev para hacer uso de ella, un día llovió por la madrugada y empezó a gotear cerca de la cama, se les dió aviso siempre a todo y fueron muy amables en revisar los detalles.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Regresaría de seguro!
Stayed 1 night in Apr 2025

10/10 Excellent

Astrid Kathinka Zahl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025