Bodrum City Center Holidays

Piece of Heaven, we actually felt relaxed and welcomed. We will visit next year too, for sure

Hotel is smth out of this world: amazing territory, style of the rooms, food… It’s tte best hotel we stayed in. Food: main restaurant has so many food options, it’s impossible to try all. And every time the chef welcomes you at the entrance.. Rooms: we stayed in deluxe rooms - we had jacuzzi, access to the swimming pool. The rooms are huge, you have your own walk-in wardrobe, very comfy bed. Although they are a bit dated. Territory of the hotel: is beyond everything I’ve seen. Foundations everywhere. Many electric buggies for those who cannot walk. We had photo session with the professional photographer from the hotel - super nice photos, very happy. We also had a couple of medical incidents. 🙈 so we had a chance to meet the local doctor, who was super helpful and organised a special car from the private hospital they work with. Everything was seamless. Especial thanks to Adile - the lady was assigned to our help, and was helping us with literally everything. In this hotel, when you check in, you are welcomed by a member of staff who speaks your mother tongue. Then during your whole stay you can ask any questions via WhatsApp. It’s super convenient. Adile was assigned to our group. She welcomed us at the vestibule, offered drinks on comfy sofas, took our passports and checked-us in while we were having coffee! Level of service is just brilliant. We then had some questions about cleaning, etc, and they were addressed through WhatsApp immediately (max within 10’).

Staff tried to stick us into 2 rooms that weren’t connected because the family suite we had booked didn’t have working AC. This wasn’t made clear to us and we had to wait until evening (with regular reminders from my husband ) until we got another room- still not what we had booked. To be fair, the staff did try to help - but the hotel is HUGE with literally hundreds of people who have no concept of queuing! They were understaffed and being Turkish trumped everything. We didn’t get great service and it felt a bit like fending for yourself. I don’t think the website makes it clear that all inclusive only allows you to eat in the main dining buffet restaurant - and you are only allowed to eat once at any of the other restaurants (unless you book 7 days or more). Water park was ok - limited rides for little ones and the fair was at best, maybe an hour or so before the kids got bored. We won’t be back

very nice and clean hotel with friendly staff and the beach was so nice, and the whole experience was wonderful, it is a bit far from the city though

It was good for the price we paid, the staff was absolutely wonderful. Ismail and Yusuf were extremely helpfull, friendly and curtious at the restaurant. I liked the private sandy beach. The dishes at restaurant were okay, it could have been better., but it wasn't a big deal. My wife and i enjoyed it immensely. The only negative thing i would say about our stay is the housekeeper who was trying to barge in the room aftercthe first knock around 8 am on our last day. We would definitely go back.