Private beach, sun-loungers, beach umbrellas, beach towels
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Reviews of Duja Bodrum

Duja Bodrum
Torba, Bodrum, Mugla

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 78 reviews" "
Rating 8 - Good. 21 out of 78 reviews" "
Rating 6 - Okay. 12 out of 78 reviews" "
Rating 4 - Poor. 5 out of 78 reviews" "
Rating 2 - Terrible. 9 out of 78 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

haya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is excellent , very big, has everything in it with amazing views, we liked the village rooms and the walking around, and the working staff were nice. The food is very good, although almost same menu everyday with no variety. Since i suffer from some food allergies, i had some issues with it, even though the food at the hotel labeled with allergy signs, not everything was labeled correctly and clearly, and the staff didn’t always know how to help or answer me.
Stayed 5 nights in Oct 2023
Response from Guest Experience Manager on 13 Oct 2023
Dear Guest ,Your feedback is really important to us for ensuring maximum guest satisfaction, we of course will take on-board your feedback and will make any improvements where appropriate.Many thanks for sharing your experience with us.regards,Cansu ISIKGuest Experience ManagerDuja Bodrum

10/10 Excellent

Alp

Stayed 4 nights in Aug 2023
Response from Guest Experience Manager on 14 Sept 2023
Dear Guest, We are very glad to know that you were pleased with the hotel services overall. We look forward to hosting your stay once again and continuing to meet your expectations!Your feedback is greatly appreciated. Thank you for choosing to stay at Duja Bodrum!yours sincerely,Cansu ISIKGuest Experience ManagerDuja Bodrum

4/10 Poor

salwa

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The location of the resort is great and the staff are welcoming. However, the buildings are tacky and the interior is old. The service is very poor. Although I stayed in the grand suit, the bath was leaking and it hasn’t been fixed until I left the resort, despite complaining. The buffet needs more improvement in terms of the variety of meals and quality. If those are improved, the resort would be the best, given its great location and welcoming staff.
Stayed 5 nights in Aug 2023
Response from Guest Experience Manager on 24 Aug 2023
Dear ' Salwa ' ,Greetings from Duja Bodrum.All visual and location concept details of our hotel is shared with our contracted agencies and online websites. You can easily access these details during the booking process. Since you were staying in the grand suite category, we had a butler who provided a special service for you. We would have liked to help you to the maximum if you were conveying the feedback you mentioned to him, but we are sorry to see this review after your departure since no notification was made by you.regards,Cansu ISIK Guest Experience ManagerDuja Bodrum

10/10 Excellent

HAKAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
I have stayed more than 5 hotels in Bodrum and Duja hotel provides the best value you can get for your money. The hotel and the rooms are very clean, the food is delicious with a lot of variety and the view from the hotel is gorgeous. Staff was very hospitable and helpful. Special thank you to Sinan for his hospitality and assistance for our every need. Hakan
Stayed 5 nights in Aug 2023
Response from Guest Experience Manager on 21 Aug 2023
Dear Guest ' Hakan ' ,It gives us joy to read that you had a great time at Duja Bodrum and that we managed to exceed your expectations. On behalf of all our entire team, many thanks for taking the time to share your review.I hope we will have the opportunity to welcome you back soon here again,Kindest Regards,Cansu ISIK Guest Experience ManagerDuja Bodrum

4/10 Poor

Mert

Stayed 6 nights in Aug 2023
Response from Guest Experience Manager on 13 Sept 2023
Dear Guest ,Your feedback is really important to us for ensuring maximum guest satisfaction, we of course will take on-board your feedback and will make any improvements where appropriate.Many thanks for sharing your experience with us.regards,Cansu ISIKGuest Experience ManagerDuja Bodrum

8/10 Good

LEMSEFFER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from Guest Experience Manager on 29 Jul 2023
Dear Guest, We are very glad to know that you were pleased with the hotel services overall. We look forward to hosting your stay once again and continuing to meet your expectations!Your feedback is greatly appreciated. Thank you for choosing to stay at Duja Bodrum!yours sincerely,Cansu ISIKGuest Experience ManagerDuja Bodrum

8/10 Good

Murat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean. Housekeeping was good. Dining options were many and delicious. Staff was kind and helpfull.
Stayed 6 nights in Jun 2023
Response from Guest Experience Manager on 4 Jul 2023
Dear Guest , Many thanks for your review regarding your recent stay here at Duja Bodrum. Creating and providing a relaxing and welcoming atmosphere for all of our guests is of top priority and we are pleased that our team was able to give you that sentiment. We are looking forward to welcoming you back soon here again!warmest regards,Cansu ISIKGuest Experience ManagerDuja Bodrum

10/10 Excellent

Saidakhon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely will go back, with my family. Area, staff service excellent
Stayed 4 nights in Jun 2023
Response from Guest Experience Manager on 21 Jul 2023
Dear Guest ,Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us here at Duja Bodrum. We are delighted to see that the quality of the service provided contributed positively to an enjoyable stay and hope to have the pleasure of welcoming you back here the next time your travels take you to Bodrum. warmest regards,Cansu ISIKGuest Experience ManagerDuja Bodrum

8/10 Good

Sundar

Stayed 4 nights in Oct 2022

10/10 Excellent

Mohamad

Travelled with group
Liked: Cleanliness, staff & service, amenities
Wir haben 3 Nächte bei dem Hotel verbracht und ca. 110 Euro Pro Nacht bezahlt, das Hotel ist keine 5 Sterne mehr und in die Jahre gekommen. Das Preis-Leistungs-Verhältnis des Hotels ist sehr gut, deshalb gebe ich dieses Hotel 5 Sternen, Das Essen war Ok, allerdings könnte noch besser sein.
Stayed 3 nights in Oct 2022
Response from Guest Experience Manager on 12 Oct 2022
Sehr geehrter Gast ' Mohamad' ,Wir danken Ihnen herzlich, dass Sie sich nach Ihrem Aufenthalt unserem genommen haben Ihre Hotelbewertung abzugeben.Hoffentlich dürfen wir Sie in naher Zukunft wieder im Hotel begrüssen, zwischenzeitlich wünschen wir Ihnen alles Gute.Mit freundlichen Grüssen,Cansu ISIKGuest Experience ManagerDuja Bodrum

2/10 Terrible

suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT CHOOSE THIS HOTEL
Food and service very bad Rooms very tired Basic room No information in the rooms Not much information around the hotel Not much English spoken Will be emailing your customer service
Stayed 3 nights in Sep 2022
Response from Guest Experience Manager on 22 Sept 2022
Dear Guest ' Suzanne ' , First of all , many thanks for choosing to stay at Duja Bodrum as your holiday destination in Turkey.We do serve different types of dishes to our guests at the main buffet restaurant. But as you can appreciate, every person has their own tastes and sometimes we can not meet the expectations for each individual palet. We do receive so many positive comments on our staff and service that it is disappointing to hear that we have let ourselves down on this occasion. As you have already mentioned about your feedbacks while you were the inhouse guests, I have talked to you directly and offered you some of our services with no charge. We , as the Guest Experience team gives the hotel information to every single guests during the check-in process and also we do send the concept details via WhatsApp messages with your approval after your check-in to the room.With our thanks again for choosing to stay with us here in Bodrum.Warmest Regards,Cansu ISIKGuest Experience ManagerDuja Bodrum

6/10 Okay

Drilon

Disliked: Staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

SAMIR

Stayed 1 night in Sep 2022
Response from Guest Experience Manager on 17 Sept 2022
Dear Guest,We are extremely happy to hear that you have enjoyed with your stay. Your feedback is really important to us for ensuring maximum guest satisfaction. We hope to have the pleasure of welcoming you here again at Duja Bodrum in the nearest future,Stay with love,Warmest RegardsCansu ISIKGuest Experience ManagerDuja Bodrum

10/10 Excellent

A V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to be!
Our first time there,everything was great,staff always helpful in all departments,comfortable for families,children have everything there and adults can enjoy a variety of shows,live music! The he best pace for families!It was the busiest period for them and everything was working!!We will be back for sure!
Stayed 9 nights in Aug 2022
Response from Guest Experience Manager on 13 Oct 2022
Dear Guest ,We’re so glad to read that you had a great time at Duja Bodrum and that we managed to exceed your expectations. On behalf of all our entire team, many thanks for taking the time to share your review.I hope we will have the opportunity to welcome you back soon here again,Kindest Regards,Cansu ISIKGuest Experience ManagerDuja Bodrum

8/10 Good

nevzat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
too crowded too many line ups for food difficult find tables to eat
Stayed 6 nights in Jul 2022
Response from Guest Experience Manager on 27 Jul 2022
Dear Guest, Thank you very much for being our guest and taking your time to write your review about your experience here at Duja Bodrum. The valuable comments you have kindly shared with us will be taken into consideration and shared with related department managers Looking forward to have the pleasure of welcoming you back again in the nearest future, Stay with love, Kindest Regards Cansu ISIK Guest Experience Manager Duja Bodrum

4/10 Poor

Melisa

Travelled with partner
Disliked: Amenities, property conditions & facilities
This properly is located on a beautiful beach. Although we did not mind, there's a lot of distance between the villages and the main building (which has the restaurants, cafes, etc.) Get ready to walk A LOT. The food was horrible. They didn't have a lot of variety, and the quality of the food were poor. My fiance and I got food poisoning. When they took us to their private clinic (we were forced to pay 645 Euros), they falsified the facts on the paper to make the hotel look good. Instead of claiming the illness was due to food poisoning, they wrote heat stroke (accuracy is important when claiming insurance in the US). They prescribed us antibiotics, you do not need antibiotics for heat stroke. They treated us poorly. We had to tell the clinic to wear gloves when withdrawing blood. They did not care about my fiance's wellbeing. Similarly at the hotel's nurse, they used a phone's flashlight to check his throat. Very unprofessional and lack of integrity of both the clinic and the nurse of the hotel. The room wasn't being cleaned properly. They left the bathrooms dirty (not disinfected). We tried changing the hotels, however due to time differences/complications by Expedia, we could not change hotels. DO NOT STAY at this hotel. There are nicer hotels nearby. Since this is a 5-star hotel we completely had different expectations but they failed us miserably. The staff were extremely kind and helpful. However the management needs to change immediately.
Stayed 8 nights in Jun 2022
Response from Guest Experience Manager on 27 Jul 2022
Dear Guest, First of all, thank you very much for choosing to stay at Duja Bodrum. Concept details of our hotel have been shared with all contracted agencies. You can easily access these details at the booking process. We do serve different types of menus and contents to our guests at the main buffet restaurant. But as you would appreciate, every person has own palatal delight and sometimes we can not meet the expectations for the mouth-pleasing of each. We do always getting the positive feedbacks about the main restaurant menus from our guests. You will appreciate that in the cases of poisoning you claim, food does not affect a single person. We hosted 1000 people every day during your stay dates and we did not receive any complaints about food poisoning except you. I would also like to state that we work meticulously without compromising our quality principles that we observe in the products and services we offer to our guests. As you mentioned, it is obvious in your comments that there is no poisoning case, such a diagnosis was not made even in the doctor's report. Our nurse office located in our hotel serves as a third party. The nurse staff gives you detailed information and gets your approval before all the procedures you will have. They cannot refer you to the clinic without your confirmation. Our room cleanings are done routinely, if you had a special request, we could gladly help you if you’d been adressed it with the Guest Relations team while you were here. Kindest regards, Cansu ISIK Guest Experience Manager Duja Bodrum

10/10 Excellent

Alia

Stayed 10 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Bahar and Yacoub in the reception were very welcoming and helpful whenever you have a request or any questions they will gladly help you. Also Uzgul always left our room spotless clean and was extremely friendly she always greeted us with a beautiful smile. The bartenders are very professional and made very delicious cocktails, if you’re looking for something new order “ Special cocktail” each bartender has a special blend; note that the cocktails are light so if you want more alcohol just ask for it, I’d like to thank Siren and Seda for their great service in the pool bar. The food is extremely delicious there are various meals and snacks throughout the day by the pool and the beach( snacks such as waffles,icecreams,burgers,fries… are from 12-5pm ) and for coffee lovers there is Starbucks for free by the pool but it closes at 5pm. There are lots of activities by the pool everyday, you can order shisha for 170-240tl and popcorn for 50tl and the pool bar is opened until 12am. Overall our whole stay felt like paradise and we’re definitely coming back next year.
Stayed 6 nights in Aug 2021
Response from Guest Experience Manager on 14 Aug 2021
Dear Guest, We are very happy to hear that your overall stay with us was excellent. We would like to thank you for being our guest and taking your time to share your review regarding your recent stay here at Duja Bodrum. All the guests’ feedback are very important for us and it is a great motivation for all the team members. We hope to have the pleasure of welcoming you again in the nearest future , Stay with love, Kindest Regards Cansu ISIK Guest Experience Manager Duja Bodrum

10/10 Excellent

Sanae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exellent
Stayed 16 nights in Jun 2021
Response from Guest Experience Manager on 25 Jul 2021
Dear Guest, Thank you very much for being our guest and taking your time to write your review on Expedia about your experience here at Duja Bodrum. We are so glad to hear that we made your stay as comfortable as possible. We're looking forward to welcoming you back again in the nearest future! Stay safe, Kindest Regards Cansu ISIK Guest Experience Manager Duja Bodrum

8/10 Good

AYTEN

Stayed 3 nights in Jul 2021

8/10 Good

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice family stay in Duja. A bit crowded than usual but the staff was always helping and caring. Food was ok with variety especially fish a la carte restaurant was beyond expectation. Thanks for everything
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The kids loved it, it was a little crowded in the weekend and to get a seat at the beach you need to wake up early since most people reserve a seat by putting a towel on the chair.
Stayed 12 nights in Jun 2021

10/10 Excellent

mohaned

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
كان الاوتيل كثير حلوه وفي كثير اشياء حلوه
Stayed 6 nights in Jun 2021
Response from Guest Experience Manager on 11 Jul 2021
Dear Guest, Many thanks for being our guest and taking your time to share your detailed review regarding your recent stay here at Duja Bodrum. All the guests’ feedback are very important for us and it is a great motivation for all the team members! We hope to have the pleasure of welcoming you again in the nearest future , Stay with love, Kindest Regards Cansu ISIK Guest Experience Manager Duja Bodrum

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Jun 2021
Response from Guest Experience Manager on 11 Jul 2021
Dear Guest, Many thanks for being our guest and taking your time to share your review regarding your recent stay here at Duja Bodrum. We hope to have the pleasure of welcoming you again in the nearest future , Stay with love, Kindest Regards Cansu ISIK Guest Experience Manager Duja Bodrum

8/10 Good

Raheel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2021
Response from Guest Experience Manager on 8 Jun 2021
Dear Guest, We would like to thank you for being our guest and taking your time to share your consideration regarding your recent stay here at Duja Bodrum. All the guests’ feedback are very important for us and it is a great motivation for all the team members! We hope to have the pleasure of welcoming you again in the nearest future , Stay with love, Kindest Regards Cansu ISIK Guest Experience Manager Duja Bodrum

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2021
Response from Guest Experience Manager on 24 May 2021
Dear Guest, We would like to thank you for being our guest and taking your time to share your review regarding your recent stay here at Duja Bodrum. All the guests’ feedback are very important for us and it is a great motivation for all the team members! We hope to have the pleasure of welcoming you again in the nearest future , Stay with love, Kindest Regards Cansu ISIK Guest Experience Manager Duja Bodrum

10/10 Excellent

Jevon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
All good and really good value... I lıke the restaurants ın the evenıng where you sıt down and are served ... they have these optıons avaılable. The only thıng I thınk they could ımprove on ıs to ensure that ın all parts of the hotel, red wıne ıs avaılbale at room temperature and not cold ... but thıs ıs only a small thıng to help those of us who lıke our red wıne at room temperature :)
Stayed 3 nights in May 2021
Response from Guest Experience Manager on 21 May 2021
Dear Guest Mr. Jevon, We are very happy to hear that your overall stay with us was excellent. We would like to thank you for being our guest and taking your time to share your review regarding your recent stay here at Duja Bodrum. All the guests’ feedback are very important for us and it is a great motivation for all the team members. We hope to have the pleasure of welcoming you again in the nearest future , Stay with love, Kindest Regards Cansu ISIK Guest Experience Manager Duja Bodrum

10/10 Excellent

Zarmina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This is an extra ordinary hotel and spa. We’ll definitely go back and highly recommend this place to all family & friends. Excellent service + food + accommodation
Stayed 1 night in Apr 2021
Response from Guest Experience Manager on 6 May 2021
Dear Guest, Many thanks for detailing so many positive things about your experience here at Duja Bodrum. We are so glad to hear that, with taste of food, and the service quality of the staff ; we were able to meet your expectations. We hope to have the pleasure of welcoming you again in the nearest future , Stay with love, Kindest Regards Cansu ISIK Guest Experience Manager Duja Bodrum

6/10 Okay

LEYLI

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from RESERVASTION SUPERVISOR on 25 Aug 2019
Thank you for your kind comment

2/10 Terrible

Lale, New York

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Turquoise blue water and beach amenities on pictures were main reasons why we picked this hotel. When we arrived at the location, we found out that all pictures were a big lie! They were made up through computer program and none of them were real. There was no beach like pictures. We will also file complaint in Turkey regarding those pictures which were completely lie and made us believe in their lie! Stay away from this hotel if beach is your main interest!
Stayed 2 nights in Jun 2019
Response from Managment on 18 Jul 2019
Hello. We are reaaly sad that couldn't make you happy. Our hotel opened in May and there was construction in winter time. That's why the pictures was like image like all hotels which will open soon. But we builted almost the same as images. Also many people liked the current status then the images. Hope to see you in our Hotel again..

10/10 Excellent

Mustafa

Travelled with partner
Liked: Cleanliness, amenities
Tevredenheid
Stayed 6 nights in Oct 2023
Response from Guest Experience Manager on 21 Oct 2023
Dear Guest,On behalf of all our entire team, many thanks for taking the time to share your review.I hope we will have the opportunity to welcome you back soon here again,Kindest Regards,Cansu ISIK Guest Experience ManagerDuja Bodrum

6/10 Okay

Jenna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hinta/laatusuhde ei kohtaa
Hotelli mainostaa itseään 5 tähden hotellina, mutta sanoisin että se on lähellä 3 tähteä. Kun menimme huoneeseemme, olimme toivoneet kaksi yhden hengen sänkyä, mutta saimme parisängyn. Huoneen tv:ssä luki jonkun muun asiakkaan nimi, mistä valitimme hotelliin ja sanoivat että se on tekninen vika. Tämä rikkoo gdpr - lakia. Kysyin näkyykö minun nimeni jonkun muun huoneessa, niin ei kuulemma,koska nimeni ei ole systeemissä, miten sitten toisen asiakkaan nimi oli? Emme saaneet hotellilta edes pahoitteluita tästä tai mitään hyvitystä. Meille tuli yllätyksenä vaikka hotelli mainostaa itseään ultra all inclusive - konseptina, että vain ala carte ravintolat - kuuluvat 1 ravintola / per joka neljäs yö. Eli olimme viikon ja saimme mennä vain yhden kerran ala carte ravintolaan syömään. Buffet lounas ja illallinen oli melko samaa koko viikon ajan. Tästä ei ole mitään mainintaa heidän nettisivuillaan. Huoneet olivat vanhanaikaisia, kaipaavat uudistusta. WC & suihkutilat huonossa kunnossa, suihkuverhot haisivat kauheilta ja kylpyhuone tulvi aina suihkun jälkeen. Vesihana vuoti ja hiustenkuivaaja haisi palaneelta. Huoneiden siivous toteutettiin pikatyyliin, saimme allergiaa kokolattiamatosta ja huoneen siivouksen kanssa oltiin huolimattomia muutenkin. Lakanat olivat kulahtaneita ja oli inhottavaa nukkua nyplääntyneissä lakanoissa. Myös uima-altaan pyyhkeet usein likaisia ja loppu. Huoneiden ilmastointi sammuu automaattisesti, jos avaat parvekkeen oven, tästäkään ei sanottu meille mitään.
Stayed 7 nights in Sep 2023
Response from Guest Experience Manager on 14 Sept 2023
Dear Guest, Your feedback is really important to us for ensuring maximum guest satisfaction, we of course will take on-board your feedback and will make any improvements where appropriate.Many thanks for sharing your experience with us.regards,Cansu ISIKGuest Experience ManagerDuja Bodrum

10/10 Excellent

Altimur

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Also,das hotel anlage sind sehr gross,eigene strand ,pool , abwechslungsreiche und leckere essen,wir haben ein bungalow gehabt,gross genug,wenn wir was brauchen oder nicht gefallt sofort wurde gemacht..Das hotel hat eigene Starbucks caffee,kostenlose am pool..Das konzert mit Fatih Erkoc war uberragend..wir haben 7 tage gebucht...dieses jahr wollen wir wieder hin ,und 17 tagen nochmal gebucht...
Response from Guest Experience Manager on 28 Jun 2023
Sehr geehrte Gäste,Vielen Dank, dass Sie sich entschieden haben, Ihre Urlaubserinnerungen bei uns in unserem Duja Bodrum Hotel zu leben. Es ist für uns erfreulich zu wissen, dass die von uns angebotene Servicequalität Ihnen einen schönen Urlaub beschert. Vielen Dank auch, dass Sie Ihre Wertschätzung mit uns teilen.In der Hoffnung, Sie bei Ihrem nächsten Ferienprogramm wieder zwischen uns zu sehen,Mit freundlichen GrüßenCansu IŞIKGuest-Experience-ManagerDuja Bodrum

10/10 Excellent

Farshad

Stayed 3 nights in Oct 2022
Response from Guest Experience Manager on 27 Oct 2022
Dear Guest ' Farshad ',We’re so glad to read that you had a great time at Duja Bodrum and that we managed to exceed your expectations. On behalf of all our entire team, many thanks for taking the time to share your review.I hope we will have the opportunity to welcome you back soon here again,Kindest Regards,Cansu ISIK Guest Experience ManagerDuja Bodrum

2/10 Terrible

Aylin

Stayed 5 nights in Sep 2022

10/10 Excellent

Orhan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey mükemeldi🙏
Stayed 4 nights in Aug 2022
Response from Guest Experience Manager on 5 Sept 2022
Değerli Misafirimiz Orhan Bey,Duja Bodrum’da gerçekleşen tatiliniz ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz.Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, tüm ekip arkadaşlarımız için büyük bir motivasyon kaynağı.Bir başka tatil programınızda sizleri yeniden aramızda görmek dileğiyle.Saygılarımla,Cansu IŞIKMisafir İlişkileri MüdürüDuja Bodrum

6/10 Okay

orhan bora

Stayed 2 nights in Aug 2022

6/10 Okay

Luca

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
La struttura ed i servizi considerato il prezzo possono valere la visita, purtroppo ospita più gente di quanto possa contenere rendendo gli ambienti inefficienti (pavimento piscina durante il giorno sempre sporco e scivoloso/ asciugamani che tengono il posto al mare ed in piscina e lettini introvabili/ code al buffet ed ai bar). Il personale è cordiale ed efficiente ma gli spazi comuni sono piccoli rispetto al numero di stanze. Spiaggia molto piccola.
Stayed 4 nights in Aug 2022
Response from Guest Experience Manager on 14 Aug 2022
Dear Guest ‘ Luca ‘ , Many thanks for choosing to stay at Duja Bodrum as your holiday destination in Turkey. Concept details of our hotel have been shared with all contracted agencies. You can easily access these details at the booking process as well by the online booking sites. Despite obviously being disappointed by your review, we hope that you will remember our team as being amazing and friendly, with nothing being too much trouble, as you kindly mentioned. With our thanks again for choosing to stay with us here in Bodrum. Warm regards, Cansu ISIK Guest Experience Manager Duja Bodrum

10/10 Excellent

Halit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr Empfehlenswert
Stayed 3 nights in Aug 2022
Response from Guest Experience Manager on 10 Aug 2022
Sehr geehrter Gast ''Halit'', Wir danken Ihnen herzlich, dass Sie sich nach Ihrem Aufenthalt unserem genommen haben Ihre Hotelbewertung auf Expedia abzugeben. Hoffentlich dürfen wir Sie in naher Zukunft wieder im Hotel begrüssen, zwischenzeitlich wünschen wir Ihnen alles Gute. Mit freundlichen Grüssen, Cansu ISIK Guest Experience Manager Duja Bodrum

6/10 Okay

Verified traveller

Travelled with group
Stayed 2 nights in Aug 2022
Response from Guest Experience Manager on 5 Aug 2022
Dear Guest, Greetings from Duja Bodrum and many thanks for taking the time to leave your feedback regarding your recent stay with us. Since I could not find any details from your review, If I can please request for you to reach out to me directly at grmng.bodrum@dujahotels.com , so we can discuss this more in detail and bring it to a suitable resolution for you and to build your trust in us again. Stay with love, Kindest Regards Cansu ISIK Guest Experience Manager Duja Bodrum

6/10 Okay

sinan

Travelled with family and small children
Disliked: Cleanliness, staff & service
perfect location and view and ok food but cleaning is terrible.....
Stayed 5 nights in Jul 2022
Response from Guest Experience Manager on 27 Jul 2022
Dear Guest, Many thanks for choosing to stay at Duja Bodrum as your holiday destination in Turkey. The valuable comments you have kindly shared with us will be taken into consideration and shared with related department managers. We hope to have the pleasure of welcoming you here again at Duja Bodrum in the nearest future, Stay with love, Warmest Regards Cansu ISIK Guest Experience Manager Duja Bodrum

10/10 Excellent

Servet

Stayed 3 nights in Jul 2022
Response from Guest Experience Manager on 27 Jul 2022
Değerli Misafirimiz, Öncelikle 2022 tatil programınızda Duja Bodrum'u tercih ettiğiniz için tüm ekibimiz adına çok teşekkür ederim. Sizlerden gelen pozitif geri bildirimler tüm ekip arkadaşlarımızı son derece mutlu etmektedir. Memnuniyetinizi sağladığımızı bilmek ise her birimiz için ayrı bir motivasyon kaynağı. Bir sonraki Bodrum seyahatinizde unutulmaz Duja anılarınıza yenisini eklemek üzere sizleri bekliyor olacağız. Sevgiyle kalın, Saygılarımla Cansu IŞIK Misafir İlişkileri Müdürü Duja Bodrum

10/10 Excellent

Françoise

Stayed 2 nights in Jul 2022
Response from Guest Experience Manager on 27 Jul 2022
Dear Guest, We are extremely happy to hear that you have enjoyed with your stay. Thanks very much for your nice highlights about our team members and service quality. Your feedback is really important to us for ensuring maximum guest satisfaction. We hope to have the pleasure of welcoming you here again at Duja Bodrum in the nearest future, Stay with love, Warmest Regards Cansu ISIK Guest Experience Manager Duja Bodrum

10/10 Excellent

Orhan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey süper
Stayed 5 nights in Jul 2022
Response from Guest Experience Manager on 27 Jul 2022
Değerli Misafirimiz , Öncelikle kıymetli zamanınızı ayırarak Duja Bodrum deneyiminizi bizlerle ve tatil yapmayı arzu eden diğer kullanıcılarımız ile bu platform üzerinden paylaştığınız için tüm ekibimiz adına çok teşekkür ederim. Sizleri memnun edebilmiş olmaktan ötürü büyük sevinç duyduğumuzu bilmenizi isterim. Doğasıyla huzur bulacağınız Duja Bodrum'da yeni anılarınıza eşlik etmek için sizleri her zaman bekliyoruz. Sevgiyle kalın , Saygılarımla Cansu IŞIK Misafir İlişkileri Müdürü Duja Bodrum

10/10 Excellent

HAKAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragend
Stayed 9 nights in Jul 2022
Response from Guest Experience Manager on 27 Jul 2022
Dear Guest, Thank you very much for being our guest and taking your time to write your review about your experience here at Duja Bodrum. We are so glad to hear that we made your stay as comfortable as possible. We hope to have the pleasure of welcoming you back again in the nearest future here at amazing Duja Bodrum! Stay with love , Warmest Regards Cansu ISIK Guest Experience Manager Duja Bodrum

2/10 Terrible

Burak

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Que des problèmes pour le nettoyage. Trop de monde dans l’hôtel pas moyen de trouver une place pour se coucher et profiter de la piscine. Aucune discipline et politesse des travailleurs. La nourriture est presque toujours le meme et le coin pâtisserie n’a plus rien en stock à 17h00 malgré qu’il doit fermer à 18h00 (la réponse du travailleur est je ne sais rien faire ils ont tout mangé). Mme Sevcan qui s’occupe de gérer l’équipe du nettoyage, elle nous a promis de nettoyer à nouveau la chambre mais aucune tache n’a été effectuée. Apres avoir parler un chef le lendemain ils ont fais le nécessaire juste avant notre dernière nuit. Horrible comme expérience je regrette énormément.
Stayed 4 nights in Jun 2022
Response from Guest Experience Manager on 27 Jul 2022
Dear Guest, We would like to thank you for choosing to stay at Duja Bodrum. We do serve different types of menus and contents to our guests at the main buffet restaurant. But as you would appreciate, every person has own palatal delight and sometimes we can not meet the expectations for the mouth-pleasing of each. We do always getting the positive feedbacks about the main restaurant menus from our guests. As soon as you reported your feedback to us, Ms. Sevcan helped you. Kindest regards, Cansu ISIK Guest Experience Manager Duja Bodrum

6/10 Okay

Ezgi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Öncelikle odada kahve sadece iki tane var normal çay yoktu.çok yoğunluk oldugu için garsonlar az ve yetersızdı.bir sipariş verldiğinde 1 saatden fazla sürüyor.en basit bir çay kahve vs.girşte yaşadığımız bekleme olayı 2 saat oda bekledik.elemanlar cok bilgisiz sorulan sorulara cevap veremıyor.yanlıs bilgilendirme yapılıyor
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Stayed 4 nights in Apr 2022
Response from Guest Experience Manager on 11 May 2022
Dear Guest, We are very happy to hear that your overall stay with us was excellent. We would like to thank you for being our guest and taking a time to share your review regarding your recent stay here at Duja Bodrum. All the guests’ feedback are very important for us and it is a great motivation for all the team members. We hope to have the pleasure of welcoming you again in the nearest future , Stay with love, Kindest Regards Cansu ISIK Guest Experience Manager Duja Bodrum

8/10 Good

Kemal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En beğendiğim kısmı personel oldu. Check in esnasında biraz sıkıntı yaşasak da hep kibar davrandılar; en üst çalışandan en altına kadar herkes kibardı. Akşamları düzenlenen eğlenceler gayet iyiydi, hoş vakit geçirdik.
Stayed 2 nights in Oct 2021
Response from Guest Experience Manager on 15 Nov 2021
Değerli Misafirimiz Kemal Bey, Tatil programınızda Duja Bodrum'u tercih ettiğiniz için tüm ekibimiz adına çok teşekkür ederim. Her zaman ön planda tuttuğumuz misafir memnuniyeti odaklı hizmet anlayışımızın pozitif yansımalarını görmek her birimiz için büyük bir motivasyon kaynağı. Huzuru ve konforu, sadelik içerisinde siz değerli misafirlerimize sunduğumuz Duja Bodrum’da yeniden görüşünceye dek, sağlık ve sevgi dolu günler dilerim. Saygılarımla Cansu IŞIK Misafir İlişkileri Müdürü Duja Bodrum