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Reviews of Mandarin Oriental, Bodrum

5 out of 5
Mandarin Oriental, Bodrum
Cennet Koyu Comca Mevkii, 314., Sokak No. 10, Golturkbuku, Bodrum, Mugla

Reviews

9.6

Exceptional

Rating 10 - Excellent. 93 out of 115 reviews" "
Rating 8 - Good. 14 out of 115 reviews" "
Rating 6 - Okay. 6 out of 115 reviews" "
Rating 4 - Poor. 1 out of 115 reviews" "
Rating 2 - Terrible. 1 out of 115 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in Mandarin
Everything was excellent however the prices of the restaurants in the hotel is expensive! The beach restaurant is way too overpriced. The menu is in euro however when we get the bill it’s in Turkish lira which makes us not know what’s the actual price due to the currency change.
Stayed 5 nights in Aug 2023
Response from Ersev Demiroz /General Manager on 16 Aug 2023
Dear Mr. Abdullah, Warmest greetings from Mandarin Oriental, Bodrum! Thank you very much for sharing your experience at our resort with such great words. We are appreciated to see that we have fulfilled your expectations and made your stay pleasant. These feedbacks always encourage us to work for much more better.All your comments, reviews and advice are seriously important to us that we carefully consider to further improve our services and guest satisfaction. We wish that you will be a longlife FAN of our brand and we are looking forward to welcoming you at our Paradise Bay again. Best Regards, Ersev Demiroz /General Manager

6/10 Okay

Devon

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The quality of the staff and dining options for this caliber hotel did not match expectations. 1. Inconsistent, some staff very inhospitable or unknowledgeable. Examples include waiters unable to explain items on the menu or make recommendations. General understanding of English not present. Hotel is more catered to Eastern visitors. Front desk manager told us our issues were ours to remediate with Expedia, bc the room didn't have 3 beds as stated. If MO didn't need Expedia customers they wouldn't advertise there, unacceptable 2. Quality of restaurants: Dishes will be minimum 50 euros, for basic fried half chicken breast with nothing else, or small glass of wine 26. Yet, you will still be dining with a paper napkin. If you are experienced with fine dining you will be completely underwhelmed. Breakfast buffet is good. 3. All about upselling. Everything is a sale opportunity. Activities, drinks, services. They will text you non-stop but completely transparent about only wanting to push sales. Don't fall for the lemoncello shots, usually a restaurant gives those as a courtesy digestiff.. not here, you can pay 24 euros each for those. 4. Prices are higher than advertised. We received price lists from our concierge. Upon checkout would be told the price was wrong, didn't include VAT etc. which happened at the Spa twice. Generally people there want to say they can pay for everything, but without the quality to back it. Go to Greece instead, the people are friendlier, food better.
Stayed 4 nights in May 2023
Response from Ersev Demiroz /General Manager on 29 May 2023
Dear Mrs. Devon, Warmest greetings from Mandarin Oriental, Bodrum! On behalf of my team, I would like to extend our sincere thanks for your kind feedback. All your comments, reviews and advice are seriously important to us that we carefully consider to further improve our services and guest satisfaction. From this point of view, please rest assured that every single dissatisfaction of yours will be addressed to the respective departments and further trainings will be provided with immediate effect. Please kindly accept our sincere apologies for the shortfalls you have experienced during your stay. We do hope to welcome you back to our resort in the future. Best Regards,Ersev Demiroz /General Manager

10/10 Excellent

Mottaz

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Ersev Demiroz /General Manager on 29 May 2023
Dear Mr. Mottaz,Warmest greetings from Mandarin Oriental, Bodrum! On behalf of my team, I would like to extend our sincere thanks for your kind feedback. We are appreciated to see that we have fulfilled your expectations and made your stay pleasant. These feedbacks always encourage us to work for much more better. We wish that you will be a long-life FAN of our brand and we are looking forward to welcoming you to our Paradise Bay again. Best Regards, Ersev Demiröz / General Manager

10/10 Excellent

Yetkin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I spent an amazing 5 days at Mandarin Oriental Bodrum. The facilities, location, and most of all, the hospitality and genuine care from the Mandarin team is top notch. Our ambassador (Mandarin’s interpretation of the butler service, but much less awkward and much cooler) Burak looked after us like royalty, always available on WhatsApp. Eda at reception was super helpful and friendly, recognising us from our earlier stay at Mandarin Dubai. The mixology team at Mandarin Bar invited us to a private cocktail class, and Tugba, Hakan and Furkan showed us how to make amazing espresso martinis and whiskey sours. The meals and drinks were amazing - although a bit on the pricier side, but the quality was impeccable. The breakfast spread included amazing Turkish delicacies as well as Continental offerings, and the team made sure we were properly fed! Custom orders were no problem, and Melih even prepared us a massive box of take away food for our flight home. Overall, we rate Mandarin Oriental hotels very highly, but Mandarin Oriental Bodrum is a class beyond all others we have experienced. Book it, you will not be disappointed!
Stayed 5 nights in May 2023
Response from Ersev Demiroz /General Manager on 25 May 2023
Dear Mr. Yetkin,Warmest greetings from Mandarin Oriental, Bodrum! Thank you very much for sharing your experience at our resort with such great words. We are appreciated to see that we have fulfilled your expectations and made your stay pleasant. These feedbacks always encourage us to work for much more better. We wish that you will be a longlife FAN of our brand and we are looking forward to welcoming you at our Paradise Bay again. Best Regards, Ersev DemirözGeneral Manager

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just beautiful and excellent service
Stayed 5 nights in Apr 2023
Response from Ersev Demiröz on 10 Apr 2023
Dear Mrs. Christine,Warmest greetings from Mandarin Oriental, Bodrum! Thank you very much for sharing your experience at our resort with such great words. We are appreciated to see that we have fulfilled your expectations and made your stay pleasant. These feedbacks always encourage us to work for much more better. We wish that you will be a long-life FAN of our brand and we are looking forward to welcoming you at our Paradise Bay again. Best Regards, Ersev DemirözGeneral Manager

8/10 Good

Harbhajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great at this hotel, and we would like to make a special mention to Gul, Melih and also Fatima for their amazing personal service with a smile at breakfast, also to Metim at the Mandarin Bar. The breakfast at the hotel is pure indulgence you really feel pampered. Upon our arrival we were greeted with warm smiles, a welcome drink, and introduced to our personal concierge Burak, who was very pleasant and helpful. He instantly set up a WhatsApp chat and contacted us daily for any bookings or assistance we needed. The hotel is beautiful, immaculately cleaned and staff at hand as and when needed. We were a little disappointed to hear that both Hakkassan and Lucca restaurants were closed, as we were not made aware of this when we had booked our stay and we had hoped to celebrate a few special occasions there. There were many other good dining options including a steakhouse and sushi restaurant. We also found the outdoor pools were not heated sufficiently during some days but felt better on other days. A nuisance was the fairly consistent drilling and noise from a nearby property being demolished / constructed, which we were not informed about either when we booked our stay or even when we checked in at the hotel. Some goodwill gesture would have been welcome when you consider the nearby noise impact, some restaurants being closed, in the form of meal discounts, spa treatments or room upgrade? Overall an enjoyable stay, and would recommend the hotel.
Response from Ersev Demiroz /General Manager on 4 Nov 2022
Dear Harbhajan,Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. Your feedbacks and recommendations mean a lot for us. We consider each and every point of our guest’s thoughts about us, not only the positive ones but also the negative ones, for the continuous improvement of our services and guest approach. We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz /General Manager

8/10 Good

Shahnaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach area , excellent staff very helpful tried to help with everything that was asked
Stayed 4 nights in Oct 2022
Response from Ersev Demiroz / General Manager on 24 Oct 2022
Dear Mrs. Shahnaz,Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev DemirozGeneral Manager

10/10 Excellent

Hawazen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in bodrum
Stayed 2 nights in Aug 2022
Response from Ersev Demiroz / General Manager on 11 Oct 2022
Dear Guest,Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

Havra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pinar, our cleaner, was superb and so very sweet to our young child. What a phenomenal property and staff.
Stayed 3 nights in Jun 2022
Response from Ersev Demiröz on 9 Jun 2022
Dear Havra, Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz General Manager

10/10 Excellent

Mitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear Mitesh, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

Yusuf Ersun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an excellent holiday. Thank you for the whole Mandarin Oriental Bodrum team.
Stayed 3 nights in Oct 2021
Response from Ersev Demiroz / General Manager on 20 Oct 2021
Dear …, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

cem, istanbul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view with ultra luxury amenities
Stayed 6 nights in Sep 2021
Response from Ersev Demiroz / General Manager on 28 Sept 2021
Dear Cem, Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz General Manager

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021
Response from Ersev Demiroz / General Manager on 28 Sept 2021
Dear Amal, Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz General Manager

10/10 Excellent

Natini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was amazing service and hotel itself
Stayed 3 nights in May 2021
Response from Ersev Demiroz / General Manager on 1 Jul 2021
Dear Natini, Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated my personal Ambassador Dalyan who did an amazing job taking care of all my requests, from booking spa appointment to finding my misplaced shades. Dalyan was very friendly, super responsive and very fast and organizing things for me.
Stayed 6 nights in Apr 2021
Response from Ersev Demiroz / General Manager on 10 May 2021
Dear Guest, Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2021
Response from Ersev Demiroz / General Manager on 10 May 2021
Dear Guest, Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz General Manager

10/10 Excellent

ADEBAYO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Ersev Demiroz / General Manager on 15 Apr 2021
Dear ADEBAYO, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

ADEBAYO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME
ITS THE BEST OF BEST
Stayed 3 nights in Apr 2021
Response from Ersev Demiroz / General Manager on 12 Apr 2021
Dear ADEBAYO, Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort hotel. The service and facilities were amazing.
Stayed 3 nights in Apr 2021
Response from Ersev Demiroz / General Manager on 12 Apr 2021
Dear Guest, Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz General Manager

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2020
Response from Ersev Demiroz / General Manager on 8 Jan 2021
Dear Guest, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless. Staff, facilities, food, hygiene, service...
Stayed 9 nights in Sep 2020
Response from Ersev Demiroz / General Manager on 8 Jan 2021
Değerli Misafirimiz, Mandarin Oriental, Bodrum'dan Selamlar! Otelimizde geçirmiş olduğunuz zamana istinaden yorumlarınızı bizimle paylaştığınız için teşekkür ederiz. Mandarin Oriental Bodrum Ekibi olarak beklentilerinizi karşılayarak konaklamanızı keyifli hale getirdiğimizi duyduğumuz için çok mutluyuz. Bu geri bildirimler bizi cesaretlendiriyor ve yaptığımıza inanmamızı sağlıyor! Markamıza olan bağlılığınızın uzun yıllar devam etmesini diler ve sizi kesinlikle Cennet Koyu'muzda ağırlamayı dört gözle bekliyoruz. En derin saygılarımla, Ersev Demiroz / Genel Müdür

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Amazing facilities and a grand stay!
Stayed 2 nights in Oct 2020
Response from Ersev Demiroz / General Manager on 8 Jan 2021
Dear Marco, Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

Fatemah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel good weather good company👌❤️
Stayed 1 night in Oct 2020
Response from Ersev Demiroz / General Manager on 8 Jan 2021
Dear Fatemah, Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with outstanding service on a private peninsula
Stayed 3 nights in May 2019
Response from Ersev Demiroz / General Manager on 8 Jan 2021
Dear Guest, Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

8/10 Good

Yasemin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Only for ultra rich Middle aged families
It is a beautiful hotel but very expensive, even the Wi-Fi is does not come free. I dont reccomend this hotel for young people ad it is boring and more for ultra rich middle age Russians and Arab families. Breakfasf is excellent. The hotel is very clean, sea is clear and warm.
Stayed 6 nights in Jul 2020
Response from Ersev Demiroz / General Manager on 8 Jan 2021
Dear Yasemin, Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. Your feedbacks and recommendations mean a lot for us. We consider each and every point of our guest’s thoughts about us, not only the positive ones but also the negative ones, for the continuous improvement of our services and guest approach. We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz /General Manager

6/10 Okay

IMAFAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE PLACE - EXPECT MORE FOR THE PRICE PAID BLAH BLAH BLAH
Stayed 5 nights in Oct 2019
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear IAMAFAN, Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. Your feedbacks and recommendations mean a lot for us. We consider each and every point of our guest’s thoughts about us, not only the positive ones but also the negative ones, for the continuous improvement of our services and guest approach. We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz /General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear Guest, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear Guest, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

Clermont, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mandarin Oriental resort is simply world class, my new favorite property on the planet! The attention to detail, design, and seclusion all contribute to a feeling of bliss and relaxation. To further push the resort over the top is the staff's dedication to providing a VIP experience to their guests, whether you are staying in one of their standard or rooms or a premium villa costing thousands. Top notch across the board, not to be missed!
Stayed 3 nights in Oct 2019
Response from Ersev Demiroz / General Manager on 24 Aug 2022
Dear Clermont,Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev DemirozGeneral Manager

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2019
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear Guest, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental Bodrum is on one of the most beautiful properties in Turkey! We stayed at the hotel for 6 nights and we got to the opportunity to enjoy 2 amazing rooms. Thank you Erdem (Gorguc) for hooking us up with your best rooms! Every detail in both rooms were designed perfectly. One of our rooms had a dreamy pool overlooking the sea. The staff was very friendly, professional and made us feel like we were home the entire time. We enjoyed our long breakfast time every morning and Fatma Teyze's gozlemes were a total hit. We can't wait to go back to Mandarin next summer!
Stayed 3 nights in Sep 2019
Response from Ersev Demiroz / General Manager on 24 Aug 2022
Dear Guest,Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev DemirozGeneral Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear Guest, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

Irenee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel ever in my life .
Stayed 2 nights in Sep 2019
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear Guest, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond 5 star!
Just enjoyed a wonderful 3 night stay in late-September. The views are gorgeous. The service is exceptional. There are several great dining options. Lots of vegan and vegetarian options for non-meat eaters. The spa, fitness center and indoor pool are top-notch. The experience was beyond 5 star. For the second half of our Bodrum trip, we stayed at the newer 5 star property in the Yalikavak area (I won't mention the name). We wished we had stayed at the Mandarin Oriental for the full stay. Cant' wait to go back!
Stayed 3 nights in Sep 2019
Response from Ersev Demiroz / General Manager on 24 Aug 2022
Dear Gerard, Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev DemirozGeneral Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a truly stunning setting. We had a brilliant time here.
Stayed 5 nights in Sep 2019
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear Guest, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear Guest, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Jul 2019
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear Guest, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Mandarin does not disappoint!
Great hotel, luxury at its finest!
Stayed 5 nights in May 2019
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear Katrina, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views
The stay was perfect, amazing views and service. Everything you need and more. Can’t wait to visit again on my next trip.
Stayed 4 nights in May 2019
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear Miranda, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the grounds are absolutely amazing. It reminded me of Bali and all of the good feelings & thoughtful touches of Asia. We loved the breakfast and were excited to know we could find tons for myself (gf vegan) and my boyfriend (can eat anything on the menu). The beach, pools, grounds were so beautiful and lush. Our King Seaview room was huge and beautiful, but didn't match the pics. We barely had a "view". of the sea. I was disappointed.). The staff was always kind, happy and plentiful. With that, in all honesty, I would not return though. The guy that was our "personal butler"...you're told to have him help you with EVERYthing (room service, hair appt, massage appt, boxed take out breakfast, concierge questions...you name it), just fully disappeared by the morning of our second day. We asked him one question in the morning, and he didn't reply to our What's App for about 3 hours. All he said was sorry for the delay and then we never heard from him the rest of our stay. Considering he comes with the cost of the room...I was very disappointed and at a loss. We also really disliked the constant in and out of the staff into our room. Every single time we left our room, someone was in there for something. It got very annoying...as once a day to clean is more than plenty. Our first AM, we found the coffee maker to be broken (quickly replaced), and our last night, a staff member knocked on the door at 1130PM, and would have just barged in if not for the chain on the lock.
Stayed 3 nights in May 2019
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear BN, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. Your recommendations mean a lot for us. We consider each and every point of our guest’s thoughts about us, not only the positive ones but also the negative ones, for the continuous improvement of our services and guest approach. By taking ownership, providing seamless service and personally addressing all requests or complaints to ensure our guests are delighted, we always listen to everything you say. From this point of view, please rest assured that every single dissatisfaction of yours will be addressed to the respective departments and further trainings will be provided by immediate effect. Please kindly accept our sincere apologies for the shortfalls you have experienced during your stay. We do hope to welcome you back to our Paradise resort in the future. Warmest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great resort! Pure luxury - service can be a little slow but overall the experience was great. Would definitely go back
Stayed 3 nights in May 2019
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear Guest, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was impeccable. Butler service via WhatsApp was handy and easy. Rooms were spacious. If I had to nitpick, breakfast service wasn’t so smooth.
Stayed 4 nights in Apr 2019
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear Guest, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional hotel, it has everything that you could need for a very relaxing and memorable stay. We can not fault it and would like thank the staff for being so attentive, friendly and welcoming. We were incredibly impressed and will certainly return. Thank you TMO Bodrum!
Stayed 7 nights in Apr 2019
Response from Ersev Demiroz / General Manager on 24 Aug 2022
Dear Guest, Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev DemirozGeneral Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the most incredible hotel, beautiful in every way. From the rooms to the pool, from the spa to the beach, but particularly the staff who were the most warm and sincere hotel staff we have ever come across. Every luxury was accounted for, but in a really refined and un-ostentatious way. We just loved every second we spent there.
Stayed 6 nights in Apr 2019
Response from Ersev Demiroz / General Manager on 24 Aug 2022
Dear Guest,Warm greetings from Mandarin Oriental, Bodrum! Thank you very much for describing your experience at our resort with such wonderful words. We are so glad to hear that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev DemirozGeneral Manager

10/10 Excellent

Mari, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Beautiful views, lovely rooms, fantastic staff.
Stayed 5 nights in Oct 2018
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear Mari, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

Mohammed, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for being pampered and feeling like your truly on vacation. This is literally the best hotel In Bodrum at this time. Couldn’t find anything negative about the hotel even if I tried. Thank You Mandarian, we will be visiting again soon.
Stayed 7 nights in Oct 2018
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear Mohammed, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Awesome luxury. Spacious, great food and services
Stayed 4 nights in Oct 2018
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear Gareth, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

Frances, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the hotel was exceptional. We can’t wait to return.
Stayed 4 nights in Oct 2018
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear Frances, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear Guest, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager

10/10 Excellent

Verified traveller

The perfect stay
Everything was great from the weather the room the service & the welcoming staff . One does not need to go out of the hotel !
Stayed 3 nights in Sep 2018
Response from Ersev Demiroz / General Manager on 4 Aug 2022
Dear Guest, Warm greetings from Mandarin Oriental, Bodrum! On behalf of the team I would like to extend our thanks to your kind self for sparing your valuable time to give us your feedback. We are so glad to see that as Mandarin Oriental, Bodrum Team we fulfilled your expectations and made your stay pleasant. These feedbacks encourage us and make us believe what we do! We wish your loyalty to our brand stays for many years and we definitely look forward to welcoming you back to our Paradise Bay. Warmest regards, Ersev Demiroz / General Manager