BBQ/picnic Area

Reviews of Boggabilla Motel

3 out of 5
Boggabilla Motel
85 Yeoman Street Corner Newell Highway &, Boggabilla, NSW

Reviews

8.2

Very good

Rating 10 - Excellent. 83 out of 226 reviews" "
Rating 8 - Good. 94 out of 226 reviews" "
Rating 6 - Okay. 36 out of 226 reviews" "
Rating 4 - Poor. 5 out of 226 reviews" "
Rating 2 - Terrible. 8 out of 226 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Glenda

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new owners have certainly done some improvements round the place. Have been staying there for years.
Stayed 1 night in Jan 2024
Response from Ned on 14 Feb 2024
Thank you Glenda for your valuable feedback. Sorry for the late reply. Appreciate hopefully we can improve the motel more for you and other customers.

10/10 Excellent

Gerhardina

Stayed 1 night in Dec 2023
Response from Ned on 14 Feb 2024
Thank you for your positive feedback. Your input is much appreciated. We are trying hard to improve our motel for you and other customer's comfort and satisfaction.

6/10 Okay

Raymond

Liked: Cleanliness, staff & service, amenities
The room was clean & tidy, the bed was the most comfortable of my journey, & the host was friendly. However, one window’s insect screen had a tear, the pool looked putrid, & the entrance door to the room was in the carpark bay so the only place to sit outside & undercover was around the corner in the smokers area.
Stayed 1 night in Nov 2023

10/10 Excellent

Barbara

Stayed 1 night in Oct 2023

8/10 Good

Brooke

Travelled with family and small children
Liked: Cleanliness
It’s was nice an quiet
Stayed 1 night in Oct 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service
Everything was fine and the owner welcoming and friendly
Stayed 1 night in Oct 2023
Response from Nej on 10 Oct 2023
Thanks Alan!

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We where moving and they help keep our belongings safe secure and protected would recommend them and the room was comfortable and fitted our needs perfectly
Stayed 1 night in Sep 2023
Response from Nej on 25 Sept 2023
Thanks Krista, safety is our priority and I am glad it met your needs. Appreciate it. Positive feedback motivates us to to do more for our customers.

6/10 Okay

Bryan

Liked: Staff & service, room comfort
Room was OK, but the bathroom vanity needed to be updated or even replaced.
Stayed 1 night in Sep 2023

2/10 Terrible

Fiona

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Man told us you can’t stay here even though we had booked a month prior and he had double booked the room. The way he dealt with this was soo rude. Would never stay here again.
Stayed 1 night in Sep 2023
Response from Nej on 13 Sept 2023
I do not recall saying that. I was just frustrated with myself having missed the email and not adding it to the calendar. I am definitely not a rude person and I sincerely apologise if it came across that way. I had apologised after realising my error and I am sorry once again. Hopefully this error will be a eye opening experience for me to check my emails more vigilantly.

4/10 Poor

Leon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Greg

Stayed 1 night in Aug 2023

8/10 Good

Paul

Stayed 1 night in Aug 2023
Response from Lanzi Zeng on 21 Aug 2023
Thanks Paul,We really appreciate your feedback.Gives us an incentive to further improve.

10/10 Excellent

Janith sajitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2023
Response from Nej on 5 Aug 2023
Thank you so much Janith!

8/10 Good

Rod

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Nej on 5 Aug 2023
Thank you so much Rod for you feedback. Sorry for the late reply.

10/10 Excellent

Kaye

Stayed 1 night in Jul 2023

8/10 Good

Christine

Stayed 1 night in Jul 2023

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and comfortable but cold overnight and in the morning. The heater didn't seem to work very well and was very noisy.
Stayed 1 night in Jul 2023
Response from Nej on 5 Aug 2023
Dear Margaret,We will try to address the heater and the noise issues. Thank you for your constructive feedback.Kind Regards,Nej

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Late book in very convenient
Stayed 1 night in Jul 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The safe was very welcoming and helpful.
Stayed 1 night in Jun 2023

2/10 Terrible

kym

Disliked: Cleanliness, staff & service, property conditions & facilities
Was unable to stay as it was closed due to a hijacking - received a message around 6.00pm to advise I need to look else’s where - would appreciate a full refund
Stayed 1 night in Jun 2023

10/10 Excellent

Patricia

Stayed 1 night in Jun 2023

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of room, recently renovated.
Stayed 1 night in Jun 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great value for money. Comfortable and cheap. Would stay again travelling through!! 👍
Stayed 1 night in May 2023

4/10 Poor

Sarah

Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lovely staff/owner but very outdated, bed had a huge angle to it, toilet wasn’t clean, was not at all what we were expecting.
Stayed 1 night in May 2023
Response from CHRISTINE on 24 May 2023
Hi Sarah I Don't understand what you mean by the bed had a huge angle on it ????? It is the same bed as all the beds in the whole motel. We are a 3 star independently fully accredited motel not a 5 star motel - don't know what you were expecting for the price 99.00 for 2 adults and 1 baby in a queen room ???Most people agree that we are very good value for money!!!

8/10 Good

Brenda

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Although this motel is a bit dated and the bathroom needs a bit of a reno’ I found the room to be large enough for the 2 of us, very clean, comfy bed, and the manager was very accommodating and friendly.
Stayed 1 night in May 2023

8/10 Good

Wayne

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and a great place to stay. I will tell my friends.
Stayed 1 night in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2023
Response from Christine on 24 Apr 2023
Thanks Karen for your awesome review! Glad you enjoyed your stay with us! Cheers! Christine

6/10 Okay

Sue Ross

Liked: Staff & service
basics satisfied
Very basic, and a little 'tired' but had everything you need for a nights sleep. Host was helpful, and certainly better value than paying more 5 minutes into town at Goondiwindi. Nothing in town, so food at Motel was only option, but it was OK.
Stayed 1 night in Apr 2023
Response from CHRISTINE on 6 Apr 2023
Thanks for your awesome review! Yes we can save you with cheaper accommodation - much cheaper than anything in Goondiwindi! Glad you enjoyed your dinner delivered to your room! Cheers! Christine

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Christine on 24 Apr 2023
Thanks Terry for your awesome review! Great to hear that you enjoyed your stay here!Cheers! Christine

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet, off the highway. Convenient to Goondiwindi.
Stayed 1 night in Mar 2023
Response from Christine on 6 Apr 2023
Glad you enjoyed your stay with us! Yes we are only 10 minutes to Goondiwindi and we offer much cheaper accommodation! Cheers! Christine

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value, very comfortable bed, clean, well-maintained, and well worth the 5 minutes drive further down the road from Goondiwindi.
Stayed 1 night in Mar 2023
Response from Christine on 6 Apr 2023
Awesome review 5 out of 5! Thank you so much for taking the time to review us!Glad you enjoyed your stay with us!Cheers! Christine

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to stay again
Stayed 1 night in Mar 2023
Response from Christine on 12 Mar 2023
Thank you William for your awesome review!Glad you enjoyed your stay with us! Cheers!

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here as I made my way from Tasmania to Brisbane. The room was clean, the water in the shower was hot, there was Wifi and airconditioning. I also appreciated the fact that there was a bowl I could use for my cereal in the morning, plus a fridge and microwave. Yes, the room had a dated feel, but it was clean and had everything I needed for my stay.
Response from CHRISTINE on 7 Mar 2023
Thank you Monica for your awesome review.Glad you enjoyed your stay with us! Cheers!

8/10 Good

Alistair

Travelled with partner
Liked: Staff & service
Friendly staff
Response from Christine on 8 Jan 2023
Thanks Alistair for your awesome review! Glad you enjoyed your stay with us! Cheers! Kind RegardsChristine

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from CHRISTINE on 28 Nov 2022
Thanks for taking the time to write an awesome review - 10 out of 10 That's AWESOME!!! So glad you enjoyed your stay with us! Cheers!

8/10 Good

Maurice

Liked: Staff & service, amenities
Very thin walls, someone coghing all jight and people talking very loud
Stayed 1 night in Oct 2022
Response from Boggabilla Motel on 18 Nov 2022
Thank you for the feedback

8/10 Good

Jude

Liked: Staff & service
Property is a bit old and tired but bed was comfortable and plenty of hot water.
Stayed 1 night in Oct 2022
Response from 1 on 17 Oct 2022
thank you, old but serviceable reflected in pricing , major upgrading would remove budget base

8/10 Good

Robyn

Stayed 1 night in Oct 2022
Response from 1 on 17 Oct 2022
thanks for your review

6/10 Okay

Terrence

Stayed 1 night in Sep 2022
Response from 1 on 17 Oct 2022
Thank you

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late staff very friendly
Stayed 1 night in Sep 2022
Response from 1 on 17 Oct 2022
thanks late arrival can also be catered for having pre paid, ringing in and with booking number supplied key and room location will be available, again thanks

6/10 Okay

Theresa

Stayed 1 night in Sep 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Brian

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Never again
I will not be back. Noisey air conditioner, barking dog all night, trucks passing by during the night, combined with a deteriorating room condition. To top it off I was billed twice for the room with the proprietor refusing to give me a refund
Stayed 1 night in Aug 2022
Response from CHRISTINE OWNER BOGGABILLA MOTEL on 1 Sept 2022
You have been asked to supply "PROOF" of double billing and you can NOT supply any evidence to us nor to the Booking company!! We have received only 1 payment for this booking and we reserve the right!!!You definitely will NOT BE BACK!!!! Christine

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

4/10 Poor

Judy

Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Staff not very friendly. Very dated. Would not stay again.
Stayed 1 night in Jul 2022
Response from 1 on 21 Jul 2022
Thank you for your review and your conclusion, Ditto. our policies and procedure standards, not yours, equals a very well patronized officially accredited 3 star motel

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and bright, with plenty of room. Meal was basic but nice, and good price. Only thing was that we found a hair in it.
Stayed 1 night in Jun 2022
Response from Christine on 11 Jul 2022
Sorry investigating with our supplier sounds like it was in the frozen veges packet on arrival Christine

8/10 Good

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Jun 2022
Response from Christine on 11 Jul 2022
Thanks for your awesome review! Cheers!

6/10 Okay

Elizabeth

Liked: Cleanliness
Room very spacious and comfortable although dated. Parking limited. Peaceful setting.
Stayed 2 nights in Jun 2022
Response from Christine on 11 Jul 2022
Thanks for your great review! Glad you enjoyed your stay with us!