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Lancaster House

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Lancaster House

Lobby
Property video
Outdoor spa tub
2 restaurants, breakfast, lunch, dinner served; international cuisine
Billiards
Experience the warmth and elegance of Lancaster House, an upscale family-friendly hotel near Virrey Park. Treat your senses to a deep-tissue massage, international cuisine at one of two on-site restaurants or enjoy kids' meals with the whole family. With free in-room WiFi, express check-out and luggage storage you'll feel right at home.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Hot tub
  • Bar
  • Pet-friendly
  • Spa

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Mini-fridge
  • 84 sq m
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(35 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Mini-fridge
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About the area

Map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111

What's nearby

  • Unicentro Bogotá - 3 min drive - 2.2 km
  • Virrey Park - 3 min drive - 2.5 km
  • Hacienda Santa Barbara Mall - 4 min drive - 3.6 km
  • 93 Park - 4 min drive - 3.6 km
  • Andino Shopping Center - 5 min drive - 4.0 km

Getting around

  • Estación Usaquén Station - 11 min drive
  • San Antonio Station - 18 min drive
  • Bogotá (BOG-El Dorado Intl.) - 36 min drive

Restaurants

  • ‪J&R - ‬9 min walk
  • ‪Viva La Vida - ‬5 min walk
  • ‪Seratta Gourmand Market - ‬5 min walk
  • ‪Tostao' - ‬2 min walk
  • ‪Hamburguesas El Corral - ‬7 min walk

About this property

Lancaster House

Upscale family-friendly hotel near Virrey Park
Located close to La Castellana National Theater and World Trade Center, Lancaster House provides a terrace, a garden and a library. Indulge in a facial, a deep-tissue massage and a body treatment at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, multilingual staff and massage treatment rooms
  • Coffee/tea in reception, a water dispenser and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 55 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • Highchairs, free infant beds and free extra beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • 100-cm HDTVs with premium channels and DVD players
  • Separate sitting areas, separate dining areas and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bistro 106
  • Chimney Bar
  • Gatsby

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Karaoke
  • Library
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (646 square foot of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (89 centimetre high)
  • Lift (32 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 100-cm LCD TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20, per pet, per night, plus a deposit of USD 20 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 35
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 65
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (up to 12 years old)
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (return, maximum occupancy 4)
  • Self-parking fee: USD 5 per night
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the health club, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Frequently asked questions

Is Lancaster House pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 20 per night and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Lancaster House?

Self-parking is available for USD 5 per night.

What time is check-in at Lancaster House?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 AM to 1:00 PM.

What time is check-out at Lancaster House?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Lancaster House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Where is Lancaster House located?

This family-friendly Bogotá hotel is located in the business district, within 2 mi (3 km) of La Castellana National Theater and Virrey Park. World Trade Center and Hacienda Santa Barbara Mall are also within 3 mi (5 km). Estación Usaquén Station is 28 minutes by foot.

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Lancaster House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 579 out of 1022 reviews
Rating 8 - Good. 227 out of 1022 reviews
Rating 6 - Okay. 97 out of 1022 reviews
Rating 4 - Poor. 51 out of 1022 reviews
Rating 2 - Terrible. 68 out of 1022 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs renovation but is otherwise ok for the price.
Stayed 1 night in Jun 2025

10/10 Excellent

Dino

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful stay I will for sure stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Julieth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our last room was amazing, we love it.
Stayed 3 nights in Apr 2025

10/10 Excellent

FELIPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option for the price!
Stayed 1 night in May 2025

8/10 Good

Maria Gabriela

Liked: Cleanliness, staff & service
It’s a good property. And service is really good, but they have a really bad Internet connection and they didn’t accept MasterCard. This made things very difficult on checkout for me because both my debit card and my credit card are MasterCard. For this reason I may not be able to stay here any longer, which is a pity cause. I normally stay here all the time.
Stayed 7 nights in Oct 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Sep 2025

8/10 Good

Maria Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t accept Mastercard and this is a problem.
Stayed 5 nights in Oct 2025

10/10 Excellent

Yasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beautiful clean hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Maria Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price and the value are unbeatable. The property is located close to everything and the service is outstanding.
Stayed 4 nights in Mar 2025

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
It's a very well-located hotel in the city. The suite is large and the bed is very comfortable. Most of the staff are very friendly, except for some waiters and security, who aren't very friendly
Stayed 11 nights in Apr 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service
Convenient
Stayed 2 nights in May 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good.
Stayed 5 nights in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff amazing just out of town but I loved it, breakfast great
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and helpful
Stayed 4 nights in Aug 2024

10/10 Excellent

Hiram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The premises are very clean and well kept.
Stayed 7 nights in Jan 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service are outstanding. My preffered hotel each time i am in Bogota.
Stayed 1 night in Feb 2024

8/10 Good

Elba

Liked: Staff & service, property conditions & facilities, room comfort
The hotel is ok. Could be better.
Stayed 9 nights in Feb 2024

10/10 Excellent

Mohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Maria Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent value for money proposition. The only thing is that the hot water is just look warm and you have to let it run for a long time. I wish they had better hot water.
Stayed 3 nights in Feb 2025

8/10 Good

DeAnna

Liked: Cleanliness, staff & service, amenities
I would have like a washer and dryer, They have a dry cleaning services but it it expensive.
Stayed 6 nights in May 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small rooms and 1 tv, but is very confortable
Stayed 3 nights in Apr 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at all times. Thank you
Stayed 2 nights in Sep 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great! They are pleased to see you and help. Always welcomed with a friendly smile.
Stayed 3 nights in Jul 2024

4/10 Poor

sara

Liked: Cleanliness, staff & service
What is unique about the place is that there is no airconditioning. And you hear everybody and everything. Is like having your bed in the lobby
Stayed 9 nights in Mar 2025

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a fascinating experience. The staff went beyond excelling in everything. Highly recommend Lancaster House to everyone.
Stayed 1 night in Aug 2024