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Mercure bh Retiro

4.0 star property
Travelers find productivity in coworking spaces or simply relax near 93 Park, with staff who anticipate needs before they're even expressed

Choose dates to view prices

Mercure bh Retiro offers a sophisticated urban retreat in Retiro's center. Guests enjoy in-room WiFi and well-equipped coworking spaces or business center. The attentive staff receives consistent praise, and visitors appreciate the convenient dry cleaning services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is €58
13 Jun - 14 Jun

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About this property

Mercure bh Retiro

  • Upscale hotel near Andino Shopping Center
  • Located close to 93 Park and Movistar Arena, Mercure bh Retiro provides dry cleaning/laundry services and a 24-hour business centre. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Continental breakfast (surcharge), airport drop-off service (surcharge) and a front desk safe
    • Coworking spaces, smoke-free property and a 24-hour front desk
    • A lift and tour/ticket information
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 53 rooms include amenities, such as free WiFi, safes and minibars.
  • Other amenities include:
    • Hairdryers and shampoo
    • 43-inch flat-screen TVs with cable channels
    • Coffee/tea makers, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately COP 40000 for adults and from COP 40000 for children
  • Airport shuttle fee: COP 91000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Mercure bh Retiro pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure bh Retiro?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Mercure bh Retiro on 13 Jun 2026 start from €58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure bh Retiro?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure bh Retiro?

Checkout is at 11:00 AM.

Does Mercure bh Retiro provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of COP 91000 per vehicle applies.

Where is Mercure bh Retiro located?

Located in Zona Rosa, this hotel is within 1 mi (2 km) of Andino Shopping Center and 93 Park. Movistar Arena and Estadio Nemesio Camacho are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 204 out of 314 reviews
Rating 8 - Good. 77 out of 314 reviews
Rating 6 - Okay. 18 out of 314 reviews
Rating 4 - Poor. 4 out of 314 reviews
Rating 2 - Terrible. 11 out of 314 reviews

Reviews

Verified

10/10 Excellent

Fanny Mery Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, outstanding and attentive staff and excellent breakfast!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Excelent location Excelent Room Excelent All
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, window didn't lock but felt safe, Diana was awesome.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay especially for the price.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been here a few times and found the breakfast disappointing this time. Bread was really dry and tasteless and i ate more fruit than usual. Coffee is self serve through a machine and although there's several options i could not find a taste to suit me. The air vents in the bathroom are a source of noise transfer and internet was slow. Reminded me of dial up Staff are all very nice but there needs be an improvement in breakfast for me to return. Location i really like
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Its always a peaceful and pleasant place to stay for a quick weekend break
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room. Great Staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Location is safe and secure ! Great staff ! Will stay again !
Stayed 1 night in Jun 2025
Verified

8/10 Good

Leivin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice location

Very nice location
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is fantastic, the staff is very friendly
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and value for money.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, cozy hotel and excellent location. No air conditioning
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Abimael David

The room was clean, and the staff was friendly. However, I was somewhat disappointed because I was staying on the third floor, but it seemed like the tube had broken or something, and they had to change me to three different rooms. Consequently, I had to keep changing my luggage.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was super friendly, the rooms were vert clean, and the location was very convenient, close to the T zone and some malls
Stayed 14 nights in Nov 2024
Verified

10/10 Excellent

Estela

Liked: Cleanliness, amenities, property conditions & facilities
Centric location close to shopping malls and clubs. Perfectly quiet during the night.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location. Very good hotel.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and excellent location
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Juan

Liked: Amenities
Good facilities and kind staff.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for two days of work in the city, Clean and comfortable and very friendly staff. I felt very safe in the area and slept well in the room.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice place to stay. The staff are always super helpful and accommodating. Close to many restaurants and clubs.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Very nice hotel. Convenient location. Would be nice if they had air conditioning. But at least the provided a fan
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jose Alexander Herrera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-Friendly and helpful staff -Clean -Safe
Verified

8/10 Good

Dounia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location and price -quality
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. A few easy walking to “the Rosa” shops, restaurants and bars..
Stayed 2 nights in Nov 2024