4/10 Poor
Timothy
27 Dec 2025
This was my 7th stay at Puerto del Sol. My wife and I bring her Filipino family of 12 for 2 days and my wife and I stay an extra day after. I also brought my cousin from the USA. The rooms were never serviced. No toilet paper, roof was missing from wind. No drying rack for bathing suits. Only breakfast buffet included instead of both breakfast and dinner as it used to be. Prices were higher with little to no service. Bartender added drinks to out bill that none of us drink. The outside was never cleaned while we were there. Cigarette butts all over. Outside table was never cleaned for us. It was just an absolute disappointment.
On a positive note that justifies a 2 star rating, the employees were alway kind especially the restaurant staff.
I will never take my family there again. It was very disappointing
Timothy
Stayed 3 nights in Dec 2025




























