Bolingbrook Hotel Guide - Golf Hotels in Bolingbrook, Chicago

"Room is clean, staff are wonderful, breakfast is good but the walls are so thin that I could hear noises all night from the room next to me. "

"This was our second stay in three years when visiting Chicago. The staff is great and the rooms are comfortable. The restaurant adjacent to the hotel Elephant and Castle is an extra treat. Delicious food and awesome drinks."

"Hidden gem in the theatre district. Great decor, restaurant and bar on site is great. Large, clean, comfortable rooms. Walking distance to everything you need. Definitely recommend "

"Shower and sink were terrible. Barely hot water but took fine tuning to find where it would be hot and not cold. We had to fiddle with shower for 20 minutes every morning before shower. Also the toilet handle shot water water out when flushing. "

"The staff was not helpful. We stayed there the night before an international flight and the night we got back. We had to pay $50 per day for parking. "

"I had a great stay at the hotel. The staff was extremely kind and welcoming from check-in. The room was clean and comfortable, and the view was amazing. I especially loved the heated pool, and the bed was very comfortable I slept great. I would definitely stay here again."

"Left hotel at midnight because our room was very hot -- the A/C didn't work, and windows don't open, so we were stuck in a very stuffy, hot room, and couldn't sleep. Apparently the buildling's HVAC system was only set to heat, so setting the in-room thermostat to cool was pointless. Other customers were also complaining. After an hour, the staff brought us a small fan as a solution -- but they were running out for other rooms. The front desk staff said no other rooms were available and claimed they could not book us in another hotel (which I find hard to believe -- just protecting their profits as a matter of practice). Without too much arguing, they agreed to a full refund (which indicates how bad the situation was, if they didn't put up a fight). After midnight, I booked a hotel down the street, which obviously was more expensive last minute. The hotel didn't follow up with Expedia of course, so I had to bear the burden of resolving the refund myself. Basically, the hotel seems to run on a shoestring: unhappy, overworked staff; reliant on self-check via screens; slightly run down and generally uncomortable. Some bean counters and executives are certainly making a great bonus by making everyone else miserable. "

"Breakfast was average. Breakfast is only included for two guest."

"I would rate this hotel as good to excellent if not for one employee. I stayed two nights and all the staff including front desk, restaurant and housekeeping were customer friendly and efficient with one exception. I returned back to the main entrance of the hotel on the second night after a long day of attending a burial and memorial service. I made the mistake of asking the person standing at the concierge desk to clarify the direction of the room elevators. He responded demanding to know my room # that I had not committed to memory. His hostility made me feel more like somewhere attempting to cross enemy lines than a paying guest of the hotel that employs him. Overall Chicago is one of the friendliest big cities, Hilton needs to lose this guy fast."