Exterior

Reviews of Bonnie Doon Caravan Park

2 out of 5
Bonnie Doon Caravan Park
Arnot Street, Bonnie Doon, VIC

Reviews

8.2

Very good

Rating 10 - Excellent. 34 out of 71 reviews" "
Rating 8 - Good. 18 out of 71 reviews" "
Rating 6 - Okay. 12 out of 71 reviews" "
Rating 4 - Poor. 5 out of 71 reviews" "
Rating 2 - Terrible. 2 out of 71 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Angela

Travelled with family and small children
It's in a great location but unfortunately it's quite unkempt. Cabins are nice but cooker wasn't working properly and very old. Cobwebs everywhere on the verandah as in hadn't been cleaned for a very long time. Adventure playground neglected. Very disappointing because we had our grandchildren 2 and 5 with us so they were disappointed. Great setting though.
Stayed 2 nights in Nov 2023

8/10 Good

Helen

Liked: Amenities
Great place to stay at i had a cabin and found it very comfortable and everything I needed. Just needed blockout curtains in the bedrooms.
Stayed 3 nights in Nov 2023

8/10 Good

Meni

Liked: Cleanliness
Stayed 3 nights in Nov 2023

8/10 Good

Jiten

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like - nice little cabin with beautiful surroundings and parking for car, very secure place Didn't like - kids saw a cockroach and they freaked out, proper quilt was not there for kids room
Stayed 2 nights in Jun 2023

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Was convenient for us as we had a nearby wedding
Stayed 1 night in Mar 2023

6/10 Okay

Graham

Stayed 2 nights in Feb 2023

8/10 Good

Kelly

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2022

10/10 Excellent

Alistair

Stayed 2 nights in Jul 2022
Response from KathyO on 3 Aug 2022
Thanks Alistair glad to hear you had a great weekend

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Lovely owners and very helpful. Especially with advice for skiing mount buller
Stayed 2 nights in Jul 2022
Response from KathyO on 3 Aug 2022
Glad you had a greta trip

6/10 Okay

Jessica

Travelled with family and small children
Potential to be a vibing place if it was loved. however it’s tired, outer of cabin is dirty, cobwebs, felt like giving the place a scrub. The floors of the cabin were dirty but most of the cabin was basically clean. Lady was gruff and bossy at counter. We couldn’t wait to leave really but was desperate for a room during peak season. As a last resort it was ok.
Stayed 2 nights in Jul 2022

10/10 Excellent

Pradyumna

Travelled with group
Liked: Amenities, property conditions & facilities
Everything was good, the facilities, rooms, bathrooms, check-in/check-out experience etc. was great. Had no issues with the accommodation and price.
Stayed 1 night in Jun 2022
Response from KathyO on 1 Jul 2022
Thankyou very much, look forward to seeing you again.

10/10 Excellent

Gaurav

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Excellent location.
Stayed 1 night in Jun 2022
Response from KathyO on 20 Jun 2022
thank you I hope you had a great time at the snow

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property unkept, kiosk wasn’t open despite the signs saying it was. Pool was closed because not enough people to use it.
Stayed 3 nights in Apr 2022
Response from KathyO on 20 Jun 2022
apologies for the pool closure mandated if the water temperature is below 20 degrees.

10/10 Excellent

Nicole

Travelled with family
Liked: Amenities, property conditions & facilities
Spacious, clean cabin, in walking distance to the water! Perfect summer vacation spot!
Stayed 5 nights in Jan 2022

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for us to head up to Mt Buller. Friendly and accomodating staff helped make our late check in very easy! Neat cabin, comfy beds and our hosts even turned the heater on for us so it would be warm when we arrived
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great, David is very hospitable.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
To be honest we didnt even realise that Bonnie Doon was a real place but being massive The Castle fans it was just amazing. The park was very quiet which no doubt is Covid related so please show your support and go visit them!
Stayed 1 night in May 2021
Response from KathyO on 15 May 2021
Thanks for your support

10/10 Excellent

Verified traveller

Business traveller
Liked: Property conditions & facilities
Amazing cabin - Everything was clean & presentable. Only issue was no shower pressure otherwise all good
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot, check in was easy and quick, the on site unit was clean and neat
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly and helpful staff. Nice cabins and lots to do.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
The unit was nice and clean and the staff were nice as well
Stayed 2 nights in Aug 2019
Response from KathyO on 28 Aug 2019
Thanks for the kind words looking forward to seeing you again

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly owners. Very helpful. Prompt communication. Clean premises. Located in a calm and beautiful area.
Stayed 1 night in Aug 2019
Response from KathyO on 20 Aug 2019
Glad you enjoyed the stay and the snow!

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from KathyO on 20 Aug 2019
thanks for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from KathyO on 13 Aug 2019
Thanks for the feedback

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good place every things all good nearest lacks ground and ect
Stayed 1 night in Aug 2019
Response from KathyO on 13 Aug 2019
Thank you, glad you enjoyed the park

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from KathyO on 13 Aug 2019
Thank you hope you enjoyed the snow!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from KathyO on 13 Aug 2019
Thanks for the feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and fantastic rooms, great location not far from mount Buller
Stayed 1 night in Aug 2019
Response from KathyO on 4 Aug 2019
Thank you for staying with us hope you loved the snow

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from KathyO on 3 Aug 2019
Thank you Monique hope you enjoyed the snow.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and the beautiful surroundings with plenty to see
Stayed 1 night in Jul 2019
Response from KathyO on 8 Aug 2019
Thank you great to hear you enjoyed your stay

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we always have a great stay, great accom for a great price. love this place. highly recommend !
Stayed 2 nights in Jul 2019
Response from Kathyo on 25 Jul 2019
Thankyou for the kind words

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2019
Response from KathyO on 8 Aug 2019
Cheers hopefully more snow falls soon

4/10 Poor

Quang hung

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2019
Response from Kathy on 8 Aug 2019
Thanks for your thoughts hope you enjoyed the trip to the snow

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and peaceful...must be lovely when the dam is ful and countryside is green.
Stayed 1 night in Apr 2019

8/10 Good

Christian

Liked: Cleanliness, property conditions & facilities
Perfect for what we needed, which was just a place to stay on the way up to Buller. The booking suggested that the room would have two queen beds but we instead got a queen and two singles. Fortunately it wasn't an issue for us, but might be something to watch out for.
Stayed 1 night in Sep 2018

10/10 Excellent

Tiff, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed in the main bedroom. The blanket in the second room is thin so my friend was cold during the night
Stayed 1 night in Sep 2018
Response from kathyo on 12 Sept 2018
Thanks we now have new blankets to put in the cabins

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No fuss stay, neat cabin.
A last minute decision to do a weekend at Buller had us struggling to find accommodation on a Saturday night. The delux cabin was luckily available and was a great choice. Check in was friendly and easy, cabin was toasty when we arrived to peel off the snow gear. Full linen and pillows were provided and tea/coffee etc. Beds were comfy and shower was hot, not much more to ask for. Drove straight out in the morning back up to Buller, just over an hour. Would recommend.
Stayed 1 night in Aug 2018

8/10 Good

Duane, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Basic accommodation, new, clean, neat and tidy.
Perfect stop for us while heading to Mt Buller. We arrived late. Lights and heating were on. The cabin was new and it was neat and tidy. Basic living as expected in a cabin. Will do it again next year.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and easy. Had the heater on for us already as it was freezing and good kitchen utilities
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms with good facilities
Staff are extremly helpful. Room are spacious, clean. We all had a very pleasant stay.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat tidy and warm after a day at the snow. Staff very friendly and welcoming
Stayed 1 night in Jul 2018

6/10 Okay

Julie, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable cabin
Nice cabin with good facilities. Clean. However expensive. All my motels this trip have been more than a quarter cheaper. Wi-fi worked, but only 100MB given. I have travelled a lot this year; several months and this has been the smallest allocation anywhere. Some places give 3GBs, or even unlimited. Comfortable bed and good shower.
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Uncomfortable and no bedding
This "deluxe" cabin said no linen but didn't expect that meant no doonas or blankets as well as no sheets and towels. The couch had a board under the cushions so was very uncomfortable. Very overpriced for what it is.
Stayed 1 night in Sep 2017

10/10 Excellent

Tony, Melnourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cabins
Great cabins. Kids loved it. Good facilities. Nice place to take the family!
Stayed 1 night in Sep 2017
Response from kathyo on 9 Sept 2017
thankyou for the kind workds

6/10 Okay

Simon, Malvern East

Liked: Cleanliness, staff & service
It is what it is.....
Our cabin in this well located caravan park was what we had expected - a clean, comfortable and convenient place to stay for a night. We were on our way to Mt Buller and decided that Bonnie Doon was a good place to spend the night before making the final drive to the mountain. It was a cost effective accommodation choice, with the local pub serving good sized meals to keep us and our 7 year old happy.
Stayed 1 night in Jul 2017
Response from kathyo on 9 Sept 2017
thankyou glad you enjoyed

2/10 Terrible

Tim, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation of last resort
The website represented this cabin as providing bedding for 4 people. However this is a misrepresentation. The double bed is of reasonable quality. However, the other two beds are actually poor quality vinyl couches about a metre wide. They are not actually beds and the fact that the caravan park represents them as such is a disgrace. What made the experience even more appalling, I asked for linen to be supplied and paid the extra $20 when booking through Wotif. The hotel owner was very curt on the phone when I inquired and told me there would only be linen supplied for the double bed as she had run out of linen! The room was clean, though the rubbish bin was left on the window sill for some strange reason. The shower was in a tiny cupboard. The only redeeming feature was the air conditioner was very efficient. Overall, I would only stay here if it was the only option available.
Stayed 1 night in Aug 2017

2/10 Terrible

joe, tas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabin
To start our night off the women was very rude when we arrived .then procceded to tell us we had to be out before 10.00am as she had ppl coming in next day even though there websight said 11.00 am there was no would you mind leaving a bit early as I have ppl coming in that would of been better then you have to get out before 10.00 am . We had lights over bed not working bin was sitting on bench when we arrived and toilet brush sitting on top of toilet also when we arrived .there were several things broken in the cabin .had to fix shower before we could use it .the door to shower did not have handle on inside of door .so all in all not a present experience will not be recommending.
Stayed 1 night in Aug 2017

8/10 Good

pathik, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay for less cost
It is a nice tidy place, near to river. Can spend time with family to relex.
Stayed 1 night in Jul 2017
Response from Ray on 30 Jul 2017
Thanks for your comments Ray

10/10 Excellent

Rajender, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Tidy
Nice and Tidy. Family friendly. Play Area. Only one hour from Mount Buller.
Stayed 1 night in Jul 2017
Response from kathyo on 8 Jul 2017
Thankyou glad you enjoyed your time here regards Kathy