Near Sugar Mountain Resort, Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool provides laundry facilities, a gym and a sauna. For some rest and relaxation, visit the hot tub. Guests can connect to in-room WiFi.
Reviews
7.67.6 out of 10
Good
Entire condo
2 bedrooms2 bathroomsSleeps 6103 sq m
Popular amenities
Pool
Hot tub
Kitchen
Washing machine
Dryer
Gym
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About this property
Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool
Citadel 3626
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Set atop the ridgeline, this bright and bold, sixth-floor condo is the perfect family retreat in the beautiful Blue Ridge Mountains. Enjoy high ceilings, panoramic mountain views, and comfortable furnishings throughout this home. Prepare anything from your morning coffee to full-course dinners in your well-equipped kitchen with a breakfast bar for two, and then dine together at the adjacent table for six. The open and sunny living area boasts a cozy, wood-burning fireplace, a flatscreen TV, and plenty of seating options for everyone in your party. And when you need a little fresh air, sit out on your balcony and take in the view. Guests of this condo will also have access to a variety of resort amenities including a complex pool, hot tub, steam room, and fitness center.
What's nearby: This condo is located less than four miles from the Sugar Mountain Resort giving you access to 21 slopes and 1,200 feet of vertical drop. Spend a day at the Sugar Country Club where you can play golf, explore the Sugar Mountain bike park, discover Grandfather Mountain, visit the Banner Elk and Grandfather Wineries, and take in plenty of breathtaking views of the Blue Ridge Parkway, all within a five-mile radius.
Things to know: Free WiFi Full kitchen Queen-size sofabed in the living area Private washer/dryer Elevator in the building Snowbird-friendly. A 4x4 is recommended in winter * During any high peak time, renters have to park in the lower lots and be shuttled up to the top. Guests are allowed to load and unload at the building before parking in the lower lots if they prefer, especially during high peak times and holidays. Thanksgiving, Christmas, New Year’s, Fourth of July, Highland Games, Willy worm festival, Land of Oz. Parking up top is for owners or with approval from Sugar Top Resort. Sugar Top Resort makes these decisions based on the occupancy.
This property is managed by Vacasa North Carolina LLC.
Parking notes: There is free parking available for 2 vehicles. This rental is located on floor 6.
Ski shuttle details:
Please note: this home resides in a noise-sensitive area and the owners participate in our Good Neighbor protection program. Our smart home technology will alert our team if excessive decibel or occupancy levels are detected, allowing us to reach out directly with a reminder of maximum occupancy and quiet hours. This technology is privacy compliant, and only monitors the presence of decibels and devices-not any personal conversation or information. Thank you for supporting our efforts to be good neighbors!
Due to local laws or HOA requirements, guests must be at least 25 years of age to book. Guests under 25 must be accompanied by a parent or legal guardian for the duration of the reservation.
Property amenities
Ski
Close to skiing
Snowboarding nearby
Pool/Spa
Communal pool
Heated pool
Hot tub
Indoor pool
Sauna
Internet
Available in the condo: WiFi
Parking and transport
Parking on site
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Hob
Ice maker
Microwave
Oven
Refrigerator
Toaster
Bedrooms
2 bedrooms
Bedsheets provided
Sofa bed
Bathroom
2 bathrooms
Hair dryer
Towels provided
Living spaces
Fireplace
Living room
Separate dining area
Entertainment
Books
Games
TV with cable/satellite channels
Outdoor areas
Balcony
Laundry
Laundry facilities
Washing machine
Comfort
Heating
Pets
No pets allowed
Suitability/Accessibility
Lift
Smoke-free property
Note from host: Smoking is not permitted anywhere on the premises.
Services and conveniences
Iron/ironing board
Location highlights
In a village
In the mountains
Near a hospital
Near a zoo
Things to do
Gym
Heated pool
Birdwatching nearby
Fishing nearby
Hiking/biking trails nearby
Ice skating nearby
Kayaking nearby
Mountain biking nearby
Rafting nearby
Rock climbing nearby
Swimming nearby
Theme park nearby
Water tubing nearby
Wildlife walks nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools
Rules
For information about quiet hours, please refer to the listing description.
Pets
Pets not allowed
Children and extra beds
Children are welcome
Events
No events allowed
Smoking
Smoking is not permitted
Smoking is not permitted anywhere on the premises.
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
About the area
Located in Banner Elk, this condo is near theme parks and in the mountains. Banner House Museum and Elk Statue are local landmarks, and the area's natural beauty can be seen at Grandfather Mountain and Grandfather Mountain State Park. Looking to enjoy an event or a game while in town? See what's happening at Kidd Brewer Stadium or Blowing Rock Auditorium. Take in the nearby slopes with snowboarding and skiing, or try out other outdoor activities such as ice skating. Visit our Banner Elk travel guide
Does Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool have a pool?
Yes, this property has an indoor pool. Pool types include heated pools.
Is Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool?
On-site parking is available at the property.
What time is check-in at Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool?
Check-in begins at 4:00 PM.
What time is check-out at Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool?
Checkout is at 10:00 AM.
Where is Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool located?
Situated in the mountains, this condo building is 0.7 mi (1.1 km) from Sugar Mountain Resort and 2.9 mi (4.6 km) from Linville River. Sugar Creek Gem Mine and Grandfather Mountain State Park are also within 6 miles (10 km).
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Sixth-floor, mountain view condo w/ a wood fireplace, shared hot tub, & pool Reviews
Reviews
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The condo is in ok condition. It is fair for the price in my opinion. The dishwasher was broken as well as the master bedroom window. Location and amenities are good.
Didn’t have sheets for the pull out (provided twin sheets for a queen pull out) and needs some updating and fixing (big “window broke do not open” sign in master). View was beautiful and property close to the places we wanted to explore!
Victoria y.
Stayed 3 nights in Mar 2024
From a partner site
10/10 Excellent
Sarah J.
29 Jun 2025
Gorgeous Grandfather View
Condo was clean, great floor plan, view was amazing, and furnishings were just right! Not cluttered but plenty of furniture! Would highly recommend!
The condo was nice and we enjoyed the proximity to the ski slopes and hiking at Otter Falls and Grandfather Mountain. The condo said it was pet free however we found pet hairs in the bathroom and in our sheets. I am highly allergic to down feathers and the pillows on the couch had down feathers so I had to deal with swollen eyes the whole trip. Also, the dishwasher did not work and there were dirty dishes left from the previous guests. Other than that, thank you for opening your home to us. It was a nice getaway for our family. The fireplace was so nice and relaxing.
Jennifer B.
Stayed 3 nights in Jan 2026
From a partner site
8/10 Good
Jennifer W.
4 Jul 2025
Beautiful Views
The area and the building were great. We didn’t know there was no air conditioning. Which would have been fine if our window wasn’t broken and taped up. Otherwise, the place was perfect. Very relaxing and beautiful
This place is dated and needs a major deep cleaning. The carpet is long almost like shag and has a ton of stains. All of the window treatments were broken and barely gave privacy. Would not recommend this place.
Heather B.
Stayed 3 nights in Nov 2023
Verified
8/10 Good
Susan
14 Jul 2023
Liked: Cleanliness, amenities, communication
Our unit provided spectacular views. Overall, we were pretty satisfied with our unit, as it was private and quiet. Some of the drawbacks was that it seemed a little outdated, with a sort of 80s vibe. The unit needed some repairs, such as no air conditioning (in July), no handle on sliding screen door, door shelves on fridge were broken and kept falling off. Also, we had a very long walk down the endless hallway, and I'm glad I grab a luggage valet. Also, during the booking process, it should be made abundantly clear that you have to take a shuttle bus to and from the various parking lots to the condo.
The property was amazing. The resort and the condo itself was beautiful and well taken care of. The staff at the front desk and the shuttle drivers were awesome. The problems I had was with the condo itself. No dish towels or dish clothes. I had to use paper towels to wash off dishes and counter tops. No towels were provided for the pool. The front desk said the owner should have blue striped towels for the pool. None provided. I had to use a towel from the bathroom. Hot water problem. Turned on the hot water heater like instructed. Had hot water the first couple days. On the third day, I took a shower, but no hot water. I did not run the dishwasher as instructed because of no hot water. I hand washed the dishes and placed them on the counter. I was the only person using the property, so I did not take excessive showers.
Nancy S.
Stayed 4 nights in Jul 2025
From a partner site
6/10 Okay
Nancy S.
18 Jul 2025
Great experience with a few issues
The property was amazing. The resort and the condo itself was beautiful and well taken care of. The staff at the front desk and the shuttle drivers were awesome. The problems I had was with the condo itself. No dish towels or dish clothes. I had to use paper towels to wash off dishes and counter tops. No towels were provided for the pool. The front desk said the owner should have blue striped towels for the pool. None provided. I had to use a towel from the bathroom. Hot water problem. Turned on the hot water heater like instructed. Had hot water the first couple days. On the third day, I took a shower, but no hot water. I did not run the dishwasher as instructed because of no hot water. I hand washed the dishes and placed them on the counter. I was the only person using the property, so I did not take excessive showers. Window in main bedroom needs to be fixed, so it can be opened to allow cool air in at night. Screen door to balcony needs a handle to allow easier opening.
Nancy S.
Verified
2/10 Terrible
Bio K.
19 Feb 2025
Liked: Check-in, location, listing accuracy
Disliked: Cleanliness, communication
Wasnt Clean
Sadly, the place was not cleaned before our stay. Condo had cat/dog hair throughout the entire place (floors, beds, bedsheets, under and on top of furniture), the master bathroom had pink and black mildew covering the bottom of the shower curtains, public hair on floor in bathroom and behind shower curtains and all the glass, mirrors were dirty with old fingerprints/smudges. When we informed them, they asked if they could send someone out to address the issues and we said yes, but no one came. When we informed them of this, we kept receiving a text someone would contact us, and no one ever did. Very disappointed that we paid for a cleaned place and clearly it wasnt. Asked if our cleaning fee would be credit back since we didnt get to enjoy a clean place and got, I will contact the property manager and see, then crickets. Avoid this place unless you dont mind sleeping on dirty sheets.
Bio K.
Stayed 4 nights in Feb 2025
From a partner site
2/10 Terrible
Ronald K.
30 Oct 2022
Big Disappointment
Aside from the view, everything else was not as advertised. Missing door knobs, missing slates for window blinds, no working fireplace, no furniture on balcony, no light in refrigerator, not enough hot water for 2 people to take a shower, different coffee maker than represented, only 1 working TV out of 3. No response to fix any of these problems for entire 1 week stay. Rent at your own risk !
Ronald K.
Stayed 6 nights in Oct 2022
From a partner site
10/10 Excellent
Savannah Dawn J.
27 Oct 2021
Simply perfect
This rental was simply amazing. The space, the view, the set up was everything we wanted and more. The parking situation is a bit tedious, but otherwise, it was great. We will definitely be looking to stay here again.
This was such a great place to stay to see the fall foliage and the majestic mountains. The view out of the condo was awe inspiring! Sugartop is close to the quaint town of Banner Elk with lots of great restaurants and shops. The condo itself was immaculate and the kitchen was well stocked. The furnishings are like new and very comfortable. We had a great time and give the whole experience 5 stars!!!!!
Awesome! That is the only way I know to explain our experience. Everyone was very helpful. The rooms were spotless. I don't think I have ever slept on a bed that was more comfortable than the ones we had this weekend. Thank you for making our family weekend wonderful!
Tracy H.
Stayed 3 nights in Sep 2021
From a partner site
8/10 Good
Vincent L.
27 Aug 2021
We enjoyed the stay
The view, the staff, and the shuttle service was excellent!
Vincent L.
Stayed 6 nights in Aug 2021
From a partner site
10/10 Excellent
Lloyd and Olga Q.
18 Aug 2021
Awesome!!
Everything, the view.. the beds are so comfortable. The appliances are great . Beautiful time. Thank you
The apartment is beautiful, comfortable and has everything you may need in the kitchen. Vacasa answered the phone promptly every time we called and they were helpful in answering the questions we had.