A short walk from Sugar Mountain Resort, The Highlands at Sugar provides a playground, an arcade/games room and laundry facilities. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a gym.
Banner Elk is home to The Highlands at Sugar. Sugar Mountain Resort and Beech Mountain Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Pisgah National Forest and Grandfather Mountain. Travelling with kids? Consider Land of Oz and Magic Mountain Mini Golf and Arcade. Spend some time exploring the area's activities, including skiing and snowboarding. Visit our Banner Elk travel guide
Family-friendly apartment near Sugar Mountain Resort
A playground, an arcade/games room and laundry facilities are just a few of the amenities provided at The Highlands at Sugar. For some rest and relaxation, visit the hot tub. In addition to a fireplace in reception and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An indoor pool
Free self-parking
A TV in reception, a vending machine and games
Smoke-free property, a billiards/pool table and barbecues
Guest reviews speak highly of the helpful staff
Room features
All 57 rooms offer comforts such as fireplaces, as well as amenities such as free WiFi.
More amenities include:
Bathrooms with separate baths/showers and free toiletries
Flat-screen TVs with satellite channels and DVD players
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Smoke-free property
Services and conveniences
Guidebooks
Iron/ironing board
Limited-hour front desk
Local maps
No housekeeping service
Phone
Restaurant dining guides
Vending machine
Things to do
Arcade/game room
Billiards/pool table
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
General
57 units
Policies
Check-in
Check-in start time: 4 PM; check-in end time: 5 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 25
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Frequently asked questions
Does The Highlands at Sugar have a pool?
Yes, this property has an indoor pool.
Is The Highlands at Sugar pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Highlands at Sugar?
Self-parking is free at this property.
What time is check-in at The Highlands at Sugar?
Check-in start time: 4 PM; check-in end time: 5 PM. Late check-in is available during limited hours.
What time is check-out at The Highlands at Sugar?
Checkout is at 10 AM.
Where is The Highlands at Sugar located?
This family-friendly Banner Elk apartment building is within 3 mi (5 km) of Sugar Mountain Resort, Sugar Creek Gem Mine and Linville River. Grandfather Mountain State Park and Watauga River are also within 3 miles (5 km).
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