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Reviews of Premiere Classe Bordeaux Ouest - Eysines

Premiere Classe Bordeaux Ouest - Eysines
74 Avenue du Medoc, Eysines, Gironde

Reviews

6.2
Rating 10 - Excellent. 60 out of 539 reviews" "
Rating 8 - Good. 159 out of 539 reviews" "
Rating 6 - Okay. 144 out of 539 reviews" "
Rating 4 - Poor. 107 out of 539 reviews" "
Rating 2 - Terrible. 69 out of 539 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Dewatine

Stayed 1 night in Sep 2023
Response from la reception on 30 Jan 2024
Merci pour votre retour Nous espérons vous revoir

6/10 Okay

Mohamed

Stayed 3 nights in Dec 2023
Response from la reception on 27 Jan 2024
Merci pour votre retour

4/10 Poor

Deborah

Stayed 1 night in Jan 2024
Response from la reception on 10 Jan 2024
Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

2/10 Terrible

Sophie

Stayed 1 night in Dec 2023
Response from la reception on 8 Jan 2024
Merci pour votre retour

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
L'hôtel est vieux pas bien entretenu. La fenêtre ne se ferme pas bien par exemple. Certains fils électrique sont apparents. Par contre un directeur vraiment sympathique
Stayed 1 night in Dec 2023
Response from la reception on 12 Dec 2023
Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Karim

Stayed 2 nights in Nov 2023
Response from la reception on 18 Dec 2023
Merci pour votre retourCordialement

8/10 Good

Philippe

Stayed 1 night in Nov 2023
Response from la reception on 13 Nov 2023
Cher client Nous sommes ravi que votre séjour vous ai plu. Et nous vous remercions pour l'avis partagé ici de votre satisfaction. Nous espérons vous revoir très prochainement A bientôt

10/10 Excellent

Estarling

Stayed 2 nights in Sep 2023
Response from la reception on 27 Sept 2023
Merci pour votre retour

6/10 Okay

Joana

Stayed 1 night in Aug 2023
Response from la reception on 28 Aug 2023
Merci pour votre retour

10/10 Excellent

Catherine

Stayed 1 night in Aug 2023
Response from la reception on 21 Aug 2023
MERCI POUR VOTRE RETOUR

4/10 Poor

Stephen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Does not live up to its name
Rooms were shabby, door on one didn’t open/close properly. Bathroom was tiny, not clean with panel and shower tap that came away from wall. Very few facilities in the room (little storage, no dressing table, no tea/coffee making). Breakfast (“continental”) had meagre selection. OK, it was not expensive, but hardly “Premiere Classe” !
Stayed 1 night in Aug 2023
Response from la reception on 15 Aug 2023
thank you

10/10 Excellent

Man Fai

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Aug 2023
Response from la reception on 14 Aug 2023
Merci pour votre retour

2/10 Terrible

IAN

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Premier not so Classe.
The hotel was in a disgraceful state. The only good thing I can say is that the staff were reasonable friendly and the bed sheets were clean. Everything else should be consigned to the rubbish skip
Stayed 1 night in Aug 2023
Response from la reception on 14 Aug 2023
Merci pour votre retour

2/10 Terrible

LapeyreMonique

Stayed 1 night in Jul 2023
Response from la reception on 24 Jul 2023
merci

8/10 Good

SANDRINE

Stayed 1 night in Jul 2023
Response from la reception on 18 Jul 2023
Merci pour votre retour

6/10 Okay

jerome

Stayed 1 night in Jul 2023
Response from la reception on 18 Jul 2023
Merci pour votre retour

4/10 Poor

PATRICK

Disliked: Cleanliness, property conditions & facilities, room comfort
Impensable
L'hôtel ou je me trouvais était vieux très vieux, je ne croyais pas qu'il puisse encore y avoir des hôtel dans cette état
Stayed 2 nights in Jul 2023
Response from la reception on 11 Jul 2023
Merci pour votre retour Au plaisir de vous revoir

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Très correct
L'accueil et le personnel sont très sympas. La chambre elle-même présentait malheureusement quelques défauts mineurs (porte d'entrée et porte de salle de bain qui ne ferment pas correctement, support de douche cassé).
Stayed 2 nights in Jun 2023
Response from la reception on 19 Jun 2023
Cher client, nous vous remercions d'avoir pris le temps de nous laisser un commentaire.Au plaisir de vous revoir.La réception

10/10 Excellent

Alexandre

Stayed 1 night in May 2023
Response from Première Classe on 29 May 2023
Cher client, merci de ce retour.Bien à vous.L'Équipe du Première Classe

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuit convenable
Stayed 1 night in May 2023
Response from la reception on 12 May 2023
merci pour votre retour

8/10 Good

Sandrine

Stayed 2 nights in Apr 2023
Response from la réception on 26 Apr 2023
Chère ClienteNous sommes ravis que votre séjour vous ai plu.Au plaisir

10/10 Excellent

Barbara

Stayed 1 night in Apr 2023
Response from la réception on 13 Apr 2023
Merci pour votre retour

8/10 Good

alain

Stayed 1 night in Mar 2023
Response from la réception on 27 Mar 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

6/10 Okay

Maryse

Stayed 1 night in Mar 2023
Response from la réception on 27 Mar 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Paul

Stayed 1 night in Mar 2023
Response from la réception on 14 Mar 2023
Cher client, merci de votre retour.Au plaisir de vous revoir.Bien à vousL'équipe du Première Classe

10/10 Excellent

ROBERT LOUIS

Stayed 1 night in Mar 2023
Response from la réception on 10 Mar 2023
Cher client, nous sommes satisfait que votre séjour se soit bien déroulé. Au plaisir de vous voir bientôt. L'Équipe du Première Classe.

8/10 Good

isabelle

Stayed 1 night in Mar 2023
Response from la réception on 10 Mar 2023
Bonjour, merci de votre retour, au plaisir de vous voir bientôt.

10/10 Excellent

michel

Stayed 1 night in Jan 2023
Response from la réception on 19 Jan 2023
merci pour votre retour

2/10 Terrible

Ronnie

Stayed 1 night in Jul 2022
Response from la réception on 28 Jul 2022
Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées

2/10 Terrible

Aziza

Stayed 3 nights in Dec 2021
Response from la réception on 13 Jun 2022
merci pour votre retour

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
OK place for a quick night stop on our way further south. It is not expensive so you get what you pay for. Just off the highway exit, there is also a quite good grill restaurant next door open till 22:30 if you arrive hungry and late.
Stayed 1 night in Aug 2021
Response from le reception on 31 Aug 2021
merci pour votre commentaire

8/10 Good

Jalle

Travelled with group
Liked: Cleanliness, staff & service
Good stay
Its always good and convenient place to stay. Free parking, easy to find and price is correct
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

No AC
Stayed 1 night in Jun 2021
Response from La Reception on 24 Jun 2021
Merci pour votre retour. Effectivement nous n'avons pas de climatisation sur l'hôtel mais cela est spécifié lors de votre réservation. Au plaisir

8/10 Good

Alain, Poitiers France

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean but needs updating. Poor mattress. Quiet and safe
Stayed 1 night in Jan 2021
Response from La Direction on 18 Jan 2021
Merci pour votre commentaire

4/10 Poor

Alexander, Weymouth UK

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2020
Response from La réception on 22 Oct 2020
Merci pour commentaire

2/10 Terrible

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Very Good !!
The air conditioning only gave warm air & as it was 27 degrees cold air would have been nice, too many insects on the light outside the room meaning we couldn't even have the window open. A small spider in the bed & a few flying ants in the room - probably from when we opened the door to go in.The toilet was disgusting & could do with a full bottle of bleach down it & leaving to soak for a few days !! The wi-fi connection was a waste of time.....Overall I would not stay again !
Stayed 1 night in Sep 2019
Response from sebastien on 17 Sept 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

4/10 Poor

sandie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel room in really poor condition
Stayed 1 night in Apr 2019
Response from Reception on 10 Apr 2019
Good afternoon, Thank you to have taken the time to post your review, I am sorry to read your dissatisfaction and be sure that your comment will be shared with the team so they can be more aware in the future Best regards

10/10 Excellent

Ian

Easy access to ring road around Bordeaux
The check in shuts at 9pm and we got there with 5 minutes to spare but the guy had already locked up. He unlocked and checked us in without any issue. The room was clean. The bed had blankets and not a duvet but it was comfortable. Had good nights sleep. There is a restaurant next door although we didn't eat there. There is also a secure car park with code to access. All in all good value for money.
Stayed 1 night in Aug 2018

8/10 Good

Georgina

Liked: Cleanliness, property conditions & facilities, room comfort
Stay in Eysines.
We've used this particular hotel many times as it is at a good point for us to stop and break our journey. Hotel is well placed. I must say that on this particular stay it was very noisy. People do not respect others when staying in these places. Overall the room was at its normal standard.

2/10 Terrible

Alessandra, Reading, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel experience ever
It was on these hotels, where you check in automatically, which we did. The room was suffocating small, stinking and the sheets and blanket were dirty.The bathroom, if you can call it bathroom, was just as horrible as the bedroom. We had to look for another hotel, which, given the time at night, was not really easy. Yes it was cheap, but I'sd rather sleep in the car. Needless to say, we will never recommend this place.
Stayed 1 night in Jul 2017

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incredible value
Great for what it was - an economical stay outside of Bordeaux, convenient to the highway, with free parking. The beds were very comfortable. Rooms are accesses by walkways around the outside of the building, kind of like a 3 storey motel - sometimes you could hear people talking outside as they go by.
Stayed 1 night in May 2017

2/10 Terrible

Kirk

Disliked: Cleanliness, property conditions & facilities, room comfort
dump
The plumbing is done wrong so you can smell sewer gas through the shower drain, dead bugs in the bathroom even after cleaning. Disgusting! Overall room was dirty. WiFi is terrible.
Response from General Manager on 23 Oct 2016
Dear Customer, Thanks for your comment, which is usefull for our improvement. I'm sorry that you didn't enjoy your stay with us, and assure you that all the controls will be established to ensure that those problems won't occur again Hoping to see you again, Best regards, Antoine.

4/10 Poor

Ella

Disliked: Staff & service
It was uncomfortable to stay there. It was quite from the city center.

8/10 Good

Esten, MSP

Liked: Room comfort
Disliked: Staff & service
Decent Hotel for the price.
For 45 bucks a night, can't complain. Only complaint is that they didn't refill the toilet paper on the last night.

4/10 Poor

Martin, St Albans

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Lost 4 Stone
Well I thought all budget hotels had similar room sizes. The bathroom, an add on extra in the corner of the room was too small. The curtain clung to you in the shower. Had I not lost weight I would not have been able to get behind the curtain at all. Staff were helpful and everything was clean.

8/10 Good

Stéphanie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from la reception on 10 Jan 2024
Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

4/10 Poor

Sylvain

Stayed 1 night in Nov 2023
Response from la reception on 5 Dec 2023
merci beaucoup

8/10 Good

Hussein

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre confortable et propre.
Chambre confortable et propre.
Stayed 1 night in Oct 2023
Response from la reception on 17 Oct 2023
Cher clientMerci pour votre retourAU plaisir de vous revoir

6/10 Okay

IKUO

朝ごはんは美味しい。
Stayed 1 night in Sep 2023
Response from la reception on 16 Oct 2023
お客様各位ご意見ありがとうございますまたお目にかかりたいと思います

4/10 Poor

Gérard

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from la reception on 2 Oct 2023
merci pour votre retour