Borrero Hotels

"Todo muy bien "

"Desde el primer dia la atencion y el don de servicio fue excelente. Los recomiendo y volvería una vez mas. El rio que esta al frente sinceramente hermoso"

"The advantage was that the hotel is within walking distance of the main bus terminal and close to a tram stop. The shower also had amply supply of hot water. But the staff could use with better training in customer service. You should not have to wait several minutes when you arrive at 5:30 pm for someone to open up the door to check you in. The staff also had trouble finding my reservation once I did check in. "

"Avoid!!! I arrived at about 5:30 at night, had a booking confirmed for over a week and NOBODY WAS THERE! Rang the bell, messaged and tried to call several times - no reply! People from the shops below were even trying to help me contact them. Finally Expedia customer service helped find me another place to stay, which was thankfully nearby, nicer and less expensive. I'm a pretty experienced traveler but this was kind of scary. I'm a woman, alone, in a new city and it was starting to get...

"The building is amazing, full of traditional decoration and elegant. Clean and safe"

"The room was really nice and clean. Staff was friendly and offered good amenities. "

"Clean, safe. Good location. Easy to get to. Clear instructions on how Casa Bolivar works. "

"most appreciated was the welcoming of the staff. Always a kind word and friendly service. I would go back just to feel at home "

"We like everything"

"nice place"

"Convenient location"