Front of property – evening/night

Reviews of Porter Square Hotel

3 out of 5
Porter Square Hotel
1924 Massachusetts Avenue, Cambridge, MA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 683 out of 1006 reviews" "
Rating 8 - Good. 240 out of 1006 reviews" "
Rating 6 - Okay. 50 out of 1006 reviews" "
Rating 4 - Poor. 20 out of 1006 reviews" "
Rating 2 - Terrible. 13 out of 1006 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JULIANE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient, economical, and excellent restaurant!
Stayed 1 night in Apr 2024

10/10 Excellent

Elinor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm welcome, clean room in great condition, happy me!
Stayed 1 night in Apr 2024

10/10 Excellent

Gale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a hotel in Cambridge, this property was reasonably priced, clean and had a wonderful French restaurant on the property.
Stayed 4 nights in Apr 2024
Response from Alex on 30 Apr 2024
Hi Gale, we're so glad that you enjoyed your stay with us! We hope to see you again if you're back in Cambridge!

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was safe, clean, has a great restaurant and was reasonable priced.
Stayed 1 night in Apr 2024
Response from Freddy, Front Desk on 30 Apr 2024
Hi Anna, thank you for this wonderful 5/5 review of your stay with us! I am so glad to hear you found our hotel to not just be clean and reasonably priced, but safe as well. That is a huge compliment to us! Also, it's great to hear that you enjoyed visiting the restaurant as well. We hope to see you for another stay in the future!

10/10 Excellent

William, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful front desk service. Room was comfortable with excellent bedding and bathroom. Restaurant was also very good
Stayed 1 night in Apr 2024
Response from Freddy, Front Desk on 30 Apr 2024
William, thank you for taking the time to leave us such a lovely review! It's always reassuring to hear directly from guests that they find our front desk team especially helpful and friendly, and more wonderful still to hear such nice things about the quality of your experience in one of our rooms. We hope to see you back again for a future stay!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
This is a small boutique hotel. It’s very clean and quiet. Nicely maintained. The location is fantastic right near the Porter Square subway stop. I’ve stayed here three times it’s a wonderful place.
Stayed 3 nights in Apr 2024
Response from Alex on 26 Apr 2024
Hi Steven,Thank you so much for the wonderful review! We're so glad to see that we've become your go-to hotel when you're in the Cambridge area. We look forward to seeing you again the next time!

6/10 Okay

kuimeuy

Liked: Staff & service
Tight space
Stayed 1 night in Apr 2024
Response from Bryan on 24 Apr 2024
Hi Kuimeuy,Thank you for the 3/5 review! We appreciate the feedback and hope to have you stay with us again in the future.

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, convenient, a lower price than some other places nearby, yet not lacking at all.
Stayed 1 night in Apr 2024
Response from Alex on 18 Apr 2024
Hi J, Thank you so much for the wonderful review, we're glad that you enjoyed your stay! We hope to see you again the next time you're in Cambridge.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. The room was clean and comfortable. Would definitely stay there again
Stayed 1 night in Apr 2024
Response from PSH-FrontDesk on 14 Apr 2024
Hello Rebecca,Thank you very much for taking your time and giving us a nice review. Looking forward to host your stay again soon.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from PSH-FrontDesk on 14 Apr 2024
Hi Adam,Thank you for the wonderful review! We hope to see you again in the future!

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mike on 14 Apr 2024
Hi JohnThank you for the wonderful review! We hope to see you again in the future!

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Mike on 14 Apr 2024
Hi Ingrid,We appreciate you taking the time to leave us a review! If there's anything we can do to improve we'd love to hear about it!

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near the Porter Square station. Small rooms, but clean and recently renovated or built. A couple of food options across the street.
Stayed 2 nights in Apr 2024
Response from Alex on 8 Apr 2024
Hi Adam,Thank you for the great review! We're glad that you've been enjoying your stays with us. We look forward to seeing you again the next time!

10/10 Excellent

Heather

Stayed 1 night in Apr 2024
Response from Alex on 26 Apr 2024
Hi Heather, We're so glad that you enjoyed your stay with us! We hope to see you again.

8/10 Good

alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Tiny rooms.
Stayed 2 nights in Apr 2024
Response from Alex on 5 Apr 2024
Hi Alexandra, We're glad that the hotel was well located for you! We agree that our rooms are on the small side and try to advertise them as such. It looks like you booked our smallest room style which is our Petite Double Twin. If you stay with us again, we do have a Deluxe Double Twin option that would be a larger room than what you previously stayed in as well as Deluxe Queen and Queen Suite options that are also larger and have a queen size bed. We hope to see you again the next time you're in Cambridge!

8/10 Good

Donald

Stayed 2 nights in Apr 2024
Response from Bryan on 24 Apr 2024
Hi Donald,Thank you so much for the 4/5 review! We hope to have you stay with us again in the future!!

10/10 Excellent

Elinor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are small but give you everything you need.
Stayed 1 night in Mar 2024
Response from Alex on 2 Apr 2024
Hi Elinor, Thank you for taking the time to leave us a great review! We're glad your room had everything you needed in it - we agree they're small but try to utilize the space as best we can. If you ever stay with us again and want to try a larger room style, we have Deluxe Double Twins, Deluxe Queens, and Queen Suites that will offer more space. We hope to see you again!

10/10 Excellent

Moran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean. Great shower. Small but nice room. Friendly and helpful staff. There is a nice downstairs sitting area with coffee and tea 24/7. Location is very convenient- few feet’s from the T and shopping center.
Stayed 3 nights in Mar 2024
Response from FRONT DESK.. on 1 Apr 2024
Hello Moran,Thank you very much for taking your time to give us a nice review. Looking forward to host your stay again soon.

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to where we wanted to go. The staff was nice, the room was clean & beds were comfortable. I would stay here again.
Stayed 2 nights in Mar 2024
Response from Bryan on 28 Mar 2024
Hi Maria,Thank you so much for the 5/5 review and kind words! We hope to have you stay with us again in the future!!

10/10 Excellent

Jorge, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
location is very good. despite the very little rooms i´ll come back but alone. these are not for two persons with two baggages.
Stayed 7 nights in Mar 2024
Response from Alex on 25 Mar 2024
Hi Jorge, Thank you for taking the time to leave us a great review! If you would like more space the next time you stay with us, we do have even larger rooms which would be either our Deluxe Queen or Queen Suite rooms. Looking forward to seeing you again the next time!

10/10 Excellent

brayden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Freddy, Front Desk on 26 Mar 2024
Hi Brayden, thank you for this wonderful 5/5 review! We appreciate hearing directly from guests about their experience staying in our hotel. I hope we'll see you again for a future stay!

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Every person was friendly and helpful. Easy valet parking, beyond excellent restaurant in the hotel (Colette! So delicious!) lovely room, clean, comfy and well appointed. Transit nearby and lots of shops and restaurants close by. Amazing all around!
Stayed 2 nights in Mar 2024
Response from PSH-- front desk on 24 Mar 2024
Hello Kathryn,Thank you very much for taking your time to give us a nice review. Looking forward to host your stay again soon.

8/10 Good

L

Liked: Cleanliness, property conditions & facilities
Excellent location near Harvard, Lesley. Lots of shops and dining options nearby. Our room had a lamp that was dysfunctional, sort of blinking. Welcomed our dog. Very clean.
Stayed 1 night in Mar 2024
Response from PSH--front desk.. on 24 Mar 2024
Thank you very much for giving us a nice review. Looking forward to host your stay again.

2/10 Terrible

Takaki

Stayed 2 nights in Mar 2024
Response from Alex on 8 Apr 2024
Hi Takaki,We are sorry to see that you did not enjoy your stay at the hotel. I took a look at your reservation and there aren't notes so we aren't sure what went wrong - if you could please reach out to the hotel we would greatly appreciate finding out what we could have done to improve your stay with us!

10/10 Excellent

Jiyeon

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean
Stayed 1 night in Mar 2024
Response from PSH-FrontDesk on 19 Mar 2024
Hi Jiyeon,Thank you so much for 5/5 review and kind words! We hope to have you stay with us again in the future!

10/10 Excellent

Frankin, New York City

Liked: Amenities, property conditions & facilities
Boutique hotel on Mass Ave in Cambridge.
Stayed 3 nights in Mar 2024
Response from Stacy on 18 Mar 2024
Thanks for the great review! -- We always do our best for all our customers! --Cheers! ---Stacy (Night Auditor)

10/10 Excellent

Daina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Comfortable, clean room.
Stayed 1 night in Mar 2024
Response from Curtis on 16 Mar 2024
Daina,We're so glad you enjoyed your time with us! Please consider us again next time you find yourself in Cambridge.All the best,Curtis

10/10 Excellent

Winifer, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to Red Train line, close to restaurants/grocery store, and hotel team really nice. square footage of room is small but adequate but includes necessary hair dryer, iron, coffee service, tv with a good number of channels and phone.
Stayed 3 nights in Mar 2024
Response from Juan-PSH-FrontDesk on 14 Mar 2024
Hello Winefer,Thank you very much for taking your time to us a nice feedback. Looking forward to host your stay again.

8/10 Good

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a convenient stay, near family. Probably will book again in the future.
Stayed 3 nights in Mar 2024
Response from Alex on 12 Mar 2024
Hi Mahmoud, Very glad to hear that! We hope to see you again the next time you're in town visiting family.

8/10 Good

Chester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Very clean and good sized room. The location was also great. Unfortunately the bed was rock hard so my sleep was not good. For people that like very firm beds would highly recommend.
Stayed 1 night in Mar 2024
Response from Alex on 12 Mar 2024
Hi Chester,We are glad that you enjoyed your stay! I agree that our mattresses here are on the firm side. If you find yourself in Cambridge again, please note that we have a sister hotel down the street called Hotel 1868 which has softer mattresses. We hope to see you again!

6/10 Okay

Sang-ick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and convenient location. But possibly the smallest room ive ever been in, (for the US) with two small twin beds and two people can’t pass each other anywhere in the room. Wow.
Stayed 2 nights in Mar 2024
Response from Brenden on 9 Mar 2024
Hello Sang-Ick, We see that you booked one of our Petite Twin rooms. We do understand that the rooms are small. We advertise this and explain to guest when they arrive. We recommend that you come back and stay with us again, in either our Deluxe Twin room or one of our Queen rooms like our Deluxe Queen or Queen Suite. They are better suited for guest that need space for activities. Thanks again for staying.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute city efficient space. All new and modern. Very cozy
Stayed 1 night in Mar 2024
Response from Brenden on 9 Mar 2024
Hello Lisa, Thanks for taking the time to leave us a review. We appreciate it. We invite you to come stay with us again, the next time you visit Boston/Cambridge! Safe travels!

8/10 Good

margot

Liked: Cleanliness, property conditions & facilities
Good location. My room was small for one person. Would have been smaller for two. And it was very cold. I only learned later that the front desk could control the temperature.
Stayed 2 nights in Mar 2024
Response from Alex on 12 Mar 2024
Hi Margot,Thank you for taking the time to leave us a review! Our thermostats can be controlled both by the guest in the room or by our front desk if you need assistance. If you stay with us again, please note that we do have larger room styles available in the hotel, you booked our Petite Double Twin which is our smallest room style but there is a Deluxe version as well as a few queen bed rooms. We hope to see you again the next time you are in Cambridge!

10/10 Excellent

Bennett

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 2 nights in Mar 2024
Response from JUAN on 6 Mar 2024
Hello Bennett,Thank you very much for taking your time and give us a nice review. Looking forward to host your stay again..

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, Walkable , no breakfast in the hotel
Stayed 5 nights in Feb 2024
Response from Juan on 6 Mar 2024
Hello Mary,Thank you very much for taking your time and giving us your feedback

10/10 Excellent

Shi

Liked: Cleanliness, staff & service, property conditions & facilities
I think the only disadvantage is that there’s no breakfast service. Besides that the hotel is excellent.
Stayed 2 nights in Mar 2024
Response from Bryan on 7 Mar 2024
Hi Shi,Thank you so much for the 5/5 review and kind words! We appreciate the feedback and hope to have you stay with us again in the future!

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here a number of times and each time it’s made me a happy camper.
Stayed 1 night in Mar 2024
Response from Kaitlyn on 6 Mar 2024
Hi Sally,Thank you so much for the 4/5 review! We love welcoming back our returning guests and we hope to see you again soon!

10/10 Excellent

Hakyung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and welcoming staffs
Stayed 2 nights in Mar 2024
Response from Kaitlyn on 6 Mar 2024
Hi Hakyung,Thank you for taking the time to leave us a 5/5 review! We hope to see you next time your in the area.

10/10 Excellent

Matthew

Stayed 2 nights in Mar 2024
Response from PSH---front desk on 24 Mar 2024
Hello Matthew,Tank for taking your time to give us your feedback

8/10 Good

Manuel

Stayed 3 nights in Feb 2024
Response from PSH-- Front desk on 24 Mar 2024
Hello Manuel,Thank you for taking your time to give us your feedback. Looking forward to see you again soon.

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Best, Freddy- Front Desk on 5 Mar 2024
Hey Corey, thank you very much for leaving this very kind 5/5 star review. We hope to see you return for another stay in the future!

10/10 Excellent

Kamila

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute boutique hotel in convenient location. Walking distance to public transportation, restaurants and shopping. The stuff is very helpful. They go above and beyond making sure your stay with them is comfortable and enjoyable.
Stayed 2 nights in Feb 2024
Response from Alex on 27 Feb 2024
Hi Kamila,Thank you so much for the wonderful review! We're lucky to have a great staff, we appreciate you noticing! We hope to see you again the next time you're in Cambridge.

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Greta location for visit to Harvard
Stayed 2 nights in Feb 2024
Response from Alex on 27 Feb 2024
Hi Gillian,We're glad to hear our hotel was conveniently located for your visit to Harvard! We're only a mile away from the campus so definitely easy to get to either by walking or public transit. We hope to see you again the next time you're visiting!

10/10 Excellent

kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful and friendly. Room spotless. Soo clean!!! Bed comfortable!!
Stayed 1 night in Feb 2024
Response from Gabe on 25 Feb 2024
Hi Kristin,We're glad to hear that you enjoyed your stay with us! We hope to see you again soon. Best,GabeFront Desk

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Alex on 27 Feb 2024
Hi Eva,Thanks for the great review! We hope to see you again the next time you're around Cambridge.

8/10 Good

Kelly

Stayed 3 nights in Feb 2024
Response from Alex on 21 Mar 2024
Hi Kelly, Thank you for the great review, we hope to see you again!

10/10 Excellent

David, Bethesda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. I am retuning in April.
Stayed 4 nights in Feb 2024
Response from Stacy on 16 Feb 2024
Thanks for the great review. -- If there's anything we can do to make your stay(s) more pleasant, just call us at the Front Desk! --Cheers! --Stacy (Night Manager)

10/10 Excellent

Zheng

Stayed 1 night in Feb 2024
Response from Stacy on 16 Feb 2024
Thanks for the great review. -- Let us know at the Front Desk if there's ever anything we can do to make your stay(s) more pleasant. --Cheers! --Stacy (Night Manager)

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Feb 2024
Response from Stacy on 16 Feb 2024
Thanks for the great review! -- We really appreciate it! -- If there's ever anything we can do to make your stay(s) more pleasant, just let us know! --Stacy (Night Manager)