Apartment, 2 Bedrooms | Living area
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Reviews of Sonder at Pierce Boston

Sonder at Pierce Boston
Brookline Avenue, Boylston St, Boston, MA

Reviews

8.8

Excellent

Rating 10 - Excellent. 106 out of 169 reviews" "
Rating 8 - Good. 37 out of 169 reviews" "
Rating 6 - Okay. 6 out of 169 reviews" "
Rating 4 - Poor. 13 out of 169 reviews" "
Rating 2 - Terrible. 7 out of 169 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy, room was clean and had all amenities. Public transportation was close and easy to navigate. Location was close to grocery and a short walk to multiple food options and Fenway Park. Great experience.
Stayed 4 nights in Apr 2024

6/10 Okay

Mara

Liked: Cleanliness, property conditions & facilities
I thought that the location was amazing. If you’re doing anything at Fenway Park or House of blues you really can’t get a better spot it’s right on the main drive but the 11th floor so it’s very quiet I didn’t even hear a peep honestly all night… It just didn’t have that hotel cozy feel I guess but it is apartment hotel so I think it’s perfect for folks who are traveling for work for long period of time or traveling for a few nights with kids because the full kitchen would’ve been cool if we needed it. we were just there for a concert, so I honestly would’ve rather have got “the hotel date night” experience (room service, bell hop, pool, amenities) but nothing bad. I just wouldn’t recommend it for a getaway from the kids for the night. HaHa!
Stayed 1 night in Mar 2024
Response from Sonder on 25 Mar 2024
Hi Mara, thanks for staying with us and providing your feedback. While we're glad you enjoyed the location and quiet visit, we're sorry it wasn't as cozy as expected. Should you decide to give us another chance, we'd love to show you an even better experience next time.

10/10 Excellent

Peter

Liked: Property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Daniel

Stayed 4 nights in Feb 2024

10/10 Excellent

SunYoung

Stayed 2 nights in Feb 2024

10/10 Excellent

ISMAILA

Stayed 4 nights in Jan 2024

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness
Great stay. Everything super easy. Great location. Bed was not very comfortable. Shower pressure was intense and tub didn’t drain well but those were minor issues.
Stayed 2 nights in Jan 2024

8/10 Good

David

Travelled with family
Liked: Amenities
The unit was pretty beat up, although the beds and furniture were comfortable. The shades are not blackout and there is a lot of light from the surrounding buildings.
Stayed 3 nights in Nov 2023

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, and clean stylish apartment. The lounge has a wonderful view of the city.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jin young

Stayed 4 nights in Oct 2023

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2023

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Keiko

Liked: Cleanliness, room comfort
The best place to stay in Boston
This was the second time we stayed there. It’s beautifully decorated, clean, and very conveniently located in the Fenway area. We will go back again. The view from 18th floor is amazing!
Stayed 3 nights in Sep 2023

10/10 Excellent

Jocelyn

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

pura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I cannot say enough good things about this property. In a safe building, very clean, near Fenwick and across the street from the BEST food market. Down the street from a Target and only 20 minutes from the airport. The studio is equipped with EVERYTHING you could possibly need. Dishes, a W/D and even detergent! Love it here!!
Stayed 2 nights in Jul 2023

4/10 Poor

Paul

Stayed 1 night in Jul 2023
Response from Sonder on 10 Aug 2023
Hi Paul, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

8/10 Good

Edward, South Hadley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room and staff were great! Great neighborhood too. What's not to like being so close to Fenway Park! The only thing we disliked was the 2 chairs they had instead of a couch where the TV area is in our Studio apt. The Chairs were not that comfortable. Also the Chromecast TV which I figured out to connect to my streaming services could be tough for some to figure out. The room was great otherwise. No onsite parking but there is some pricey nearby parking. We parked at Alewife station where you can take the T to the place but we ended up taking an Uber ride instead (more direct having luggage)

2/10 Terrible

GABRIEL AB

Business traveller
Liked: Room comfort
Disliked: Cleanliness
The to avoid!
The hotel is a group of three stories in Pierce Boston - a high-end condo building. The staff of the building were all friendly and extremely helpful. The washing machine and dryer worked really well. However, that's the end of the bright side of this review. -I arrived at 14:00 just to put my luggage as check-in starts only at 16:00 (which is late compared to other places - asking for an earlier time will cost you at least 20$) - office was closed despite that their building guide, says the office is open from 10:00-18:00. - Had to wait and postpone my 1st meeting until the office person arrived at 15:15. - While talking to this person, I learned she locks the office at 17:30 and not at 18:00 as promised, thus shortening the time luggage can be stored after checkout - The air conditioning in the room was very noisy. I altered the office qt 16:10 (ten minutes after getting to the room). However, at this hour, they could not do anything. - They also didn't fix it the next day. - In the bathroom, I found pubic hair on the toilet seat, and one towel had a nasty yellow stain.
Stayed 2 nights in Jun 2023

8/10 Good

Carla

Stayed 3 nights in Jun 2023

8/10 Good

Cassandra

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice property and the location was great to be able to experience different dining and shopping experiences within walking distance.
Stayed 4 nights in Jun 2023

2/10 Terrible

Neil

Business traveller
Might just cancel on you the last minute
I had a guaranteed reservation that was cancelled the day of my arrival. It was very difficult to find another hotel, as there were multiple events in town. I was forced to stay an hour outside of town in a seedy hotel.
Stayed 1 night in Jun 2023

4/10 Poor

Christine

Travelled with family
Disliked: Amenities
No shower gel, just a tiny bar of soap provided. Only Sling TV provided and Comcast connection didn't work. Staff not willing to do in person check in even though there is Sonder staff at this location, despite technical difficulty with online check in. Guests had to be physically collected from lobby and could not be sent up. Inferior service.
Stayed 2 nights in May 2023
Response from Sonder on 12 May 2023
Hi Christine, your honest feedback is appreciated. We're sorry to see your space was not stocked with the proper amenities. If this happens again, please reach out. We'd be happy to deliver any missing items. All of our spaces come equipped with Chromecast so that you can stream your favorite shows and movies. We do our best to disclose this on our listing, and we apologize if it was unclear. We aim to create an easy and seamless arrival process, and we're sorry for falling short here. We'll work to improve this to ensure a better future experience. Should you choose to try us again, we'd love to show you a better stay.

8/10 Good

Jeandrilie

Stayed 2 nights in Apr 2023

8/10 Good

Sergio

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
photos of the studio did not match the reality of the space. 8 on a 1-10 scale of cleanliness, 6 for furniture quality (it was wall obviously low budget level). The bed frame was cheap and so low it looked like the mattress was on the floor. The sitting chairs were huge and took up most of the studio space. The high top table was fine but the barstools were too tall... Concierge was great, very helpful though she was not provided with enough information from the Sonder office, which was closed. It was fine for two nights. Worst thing: the towels were dingy and stained.
Stayed 2 nights in Apr 2023

4/10 Poor

michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There were no signs whatsoever for the hotel. The employee had no idea what to do. Not his fault, he had no one to help him.
Stayed 1 night in Apr 2023

10/10 Excellent

Sumihiko

Stayed 5 nights in Apr 2023

6/10 Okay

KATLYN

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
While this stay is an incredible location with wonderful staff and building security, the room itself could use some TLC.
Stayed 4 nights in Mar 2023

10/10 Excellent

Jonathan

Stayed 8 nights in Mar 2023

10/10 Excellent

Paulo R I

Travelled with family
Liked: Cleanliness, room comfort
Excelente
O apartamento é muito bem localizado em um prédio com excelente infraestrutura e comodidades. Moderno e confortável, conta com vista espetacular para a cidades, além de ter um escritório de atendimento disponível para eventualidades. Apenas, para quem está de carro, o estacionamento em Boston é muito caro, incluindo a garagem ao lado do prédio, embora seja de boa qualidade. A garagem não permite múltiplas entradas e saídas, ainda que se pague pelo dia inteiro.
Stayed 4 nights in Jan 2023

10/10 Excellent

SOOIL

Stayed 28 nights in Jan 2023

10/10 Excellent

Anabela

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
Great location. Beautiful apartment. Will return for sure

10/10 Excellent

Ali

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
excellent place with fair price
Stayed 6 nights in Oct 2022

10/10 Excellent

Kasey

Stayed 4 nights in Oct 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is a short walk from the Fenway Subway; easy to find following accurate directions supplied. Great apartment block; security good. Apartment was clean and spacious. Toiletries and starter pack of coffee / tea supplied. Washing machine &dryer in the apartment. Use of gym on floor 2. Fenway Park is a short walk down the street, it is equally walkable to Back Bay Area. Eateries close by.
Stayed 2 nights in Oct 2022

10/10 Excellent

Eric, Forest Hills

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you get stuck in on a rainy day, be sure to find the free pinball machines in the game room on the 18th floor!
Stayed 3 nights in Sep 2022

10/10 Excellent

Scott

Stayed 3 nights in Sep 2022

10/10 Excellent

Stacy

Stayed 4 nights in Sep 2022

10/10 Excellent

Patrick

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2022

10/10 Excellent

Ryan

Stayed 3 nights in Sep 2022

10/10 Excellent

Minta

Stayed 5 nights in Sep 2022

10/10 Excellent

Jiayi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
very nice view from the window. Employees are extremely helpful and warm
Stayed 2 nights in Aug 2022

10/10 Excellent

Sherilyn, Aliso Viejo

Stayed 2 nights in Aug 2022

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2022

10/10 Excellent

Ricardo

Stayed 4 nights in Aug 2022

6/10 Okay

Lyn

Stayed 3 nights in Aug 2022

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities
nice room, very clean, friendly staff, great location. My only complaint is the "Chromecast Only" TV set up k the room.
Stayed 2 nights in Aug 2022

10/10 Excellent

Larissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staying at the Sonder was delightful. It was easy check-in and check-out which made our trip stress free. Loved being so close to Fenway and walking distances to multiple food options as well as target for any quick needs. It was very clean and everyone at the property was very friendly!
Stayed 3 nights in Aug 2022

10/10 Excellent

Yanick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022