Cleveland Hotel Guide - Boston Mills Ski Resort hotels in Cleveland, United States of America.

"Worst hotel experience. My deluxe 2 bed hotel room got downgraded to a single bed room two days prior to my arrival without any email, text, or notification telling me this. Apparently Expedia changed the room and since they're a "third party" the hotel couldn't do anything or give me any money back. They told me they would bring bedding up for the pull out couch I was not excited to use, but they did not. I tried using the vending machines and they didnt work, and the hotel had no change for a 20. Again, the vending machines were from a "third party" so they couldn't do anything and I was expected to just allow my cars to "process" for who knows how long. There were stains on the comforter, the room smelled like cat urine. "

"Do not stay here if you have any kind of standards. Old property that desperately needs to be demolished and rebuilt. Every part of the hotel was cruddy!! We didn’t even take a shower because the base was cut open and rust had formed around the openings."

"The reservation was made through Expedia, with notes to have 2 cribs available upon arrival. I called the hotel to confirm prior to flying in. That night, upon checkin, they did not have any cribs as promised. But luckily, they were able to find a couple pack and plays. I had to request additional bedding several times, but kept getting sheets rather than blankets/pillows. There were numerous miscommunications. Other than that, the trundle bed in the "suite" was stained with urine marks. This was quite an outdated hotel. Very surprising for Marriott. I do not recommend this location. Spend a few more dollars and stay somewhere better."

"We arrived at the hotel about 10 o’clock at night and left at 5:30 AM the next morning. So we did not experience a lot of the amenities available at the hotel, but what we did see and experience was excellent, especially for the price. "

"Very clean "

"Nice place. Room was a little outdated"

"The lobby was really nice and clean. The hall carpet and elevator tile was filthy. The drawers in the chest of drawers in our room would not stay closed. This caused a safety issue during the night. When walking to the restroom, the drawers would be in the walkway. I hit the top drawer with my arm. Other than the drawers, the room was nice. The shower head was great."

"Will stay here again."

"I didn't realize that they didn't serve a complimentary breakfast until we got there"