Bourbon Hotels

"It was a nice, clean facility with friendly staff. The breakfast isn’t something you want to wait on but their are restaurants in the area"

"Have breakfast ready in time"

"The first one we were given was a dark almost cave like room the air conditioner was unreachable in height the hot tub had so many chips and cracks you couldn't tell what was dirt and what was chipped. The refrigerator and microwave had been moved leaving a gaping hole. The carpet was old and dated. And the room with stifling in heat. We moved rooms, they did upgrade our room which was better but still had many issues. There were a few bugs on the sink that were dead. Water pressure was really low. Coffee table had broken glass they had been removed and it was dirty underneath the piece of glass that remained. The kitchen chairs fell apart when you tried to pick them up. One of them on the bottom slat another chair had the same issue but also the back of the chair fell apart in our hands. The phone cord was completely frayed to wear the cord going into the hand piece was nothing but yellow green and red wire exposed. The floors in the hallway were warped to the point that I caught my toe in one area. Elevator was completely working in the main lobby the entire time. Ice makers look like they were being changed out but the old ones were left in the hallway next to the new ones. There were several places of wall that were empty to where you could see bad paint and flooring. Breakfast was offered by the reservation desk for the hotel, as well as hotels.com website. When we got there we were told breakfast hasn't been offered in years and the on-site offered has been closed."

"I really liked the rooms and service , also breakfast. But the pool area was packed and kids diving and splashing water all over , they didn’t respect the signs that said no diving . That was the only thing i disliked. Other than that everything was great . Thank you so much ."

"EVERYTHING WAS WORKING NORMAL, CLEAN "

"Bathroom tile was loose and a trip hazard. The grout was coming out and in pieces all over the floor."

"My son and I just had an overnight stay for an event in South Bend. Our room was much bigger than expected since I believe we stayed in an ADA room or mini suite which for the very reasonable price was a very nice bonus. The staff was friendly albeit we got in late and left out early so not much extra interaction there. The breakfast was adequate and the typical selections were available and fresh. The best was that the hot food was actually hot, which as a 30+ year chef and food service veteran was MUCH appreciated. Overall great stay! "

"It was good. The staff is so nice and helpful. "

"Need to extend hrs for breakfast on wknds"