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Reviews of Kimpton Armory Hotel Bozeman, an IHG Hotel

5 out of 5
Kimpton Armory Hotel Bozeman, an IHG Hotel
24 W. MENDENHALL ST, Bozeman, MT

Reviews

9.2

Wonderful

Rating 10 - Excellent. 290 out of 391 reviews" "
Rating 8 - Good. 47 out of 391 reviews" "
Rating 6 - Okay. 32 out of 391 reviews" "
Rating 4 - Poor. 10 out of 391 reviews" "
Rating 2 - Terrible. 12 out of 391 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool!
Stayed 1 night in Apr 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was modern and well-decorated, very comfortable and we loved the rooftop pool!
Stayed 1 night in Apr 2024
Response from Amanda on 29 Apr 2024
Thank you for your feedback! We are so glad you enjoyed your stay, and hope to welcome you again soon.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Possibly the nicest hotel I’ve stayed at. Nicely appointed property and room, also quiet. Very comfy bed and in-room amenities. All staff were friendly and helpful. Perfect location to take advantage of downtown Bozeman
Stayed 3 nights in Apr 2024
Response from Amanda on 29 Apr 2024
Thank you for your feedback! We are so glad you enjoyed your stay, and hope to welcome you again soon.

6/10 Okay

Robyn

Business traveller
Liked: Cleanliness
Loved the roof top pool and views from our room. Didnt like the selection of food choices available.
Stayed 1 night in Apr 2024
Response from Amanda on 28 Apr 2024
Thank you for your feedback!

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a clean and nice hotel. We were on the lower floor so we had views of the alley with dumpsters and trash collection was at 5:30am so it was noisy. We also had a neighbor with a crying and barking dog for the whole afternoon and we couldn’t rest before our evening meeting One of the two elevators was down for one day during our two night stay Otherwise the staff is very polite and accommodating and the hotel is beautifully appointed
Stayed 2 nights in Apr 2024
Response from Amanda on 28 Apr 2024
Thank you for your feedback! We hope to see you again soon!

8/10 Good

JoAnna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Amanda on 28 Apr 2024
Thank you for your feedback! We hope to see you again soon!

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 2 nights in Mar 2024
Response from Amanda on 18 Apr 2024
Thank you for your feedback! We hope to welcome you back with us again.

10/10 Excellent

Jeff

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Difficult to find parking if you didn't use the Valet service.
Stayed 4 nights in Mar 2024
Response from Amanda on 8 Apr 2024
Thank you for your review! We hope to have you back with us again!

10/10 Excellent

Jeremy

Needs own parking; inconvenient to park off site and have to renew every time you come and go$$$$
Stayed 2 nights in Apr 2024
Response from Amanda on 8 Apr 2024
Thank you for your review! We hope to have you back with us again!

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute best hotel in Bozeman. The rooftop restaurant and bar has the best views in all of Bozeman.
Stayed 3 nights in Mar 2024
Response from Amanda on 8 Apr 2024
Thank you for your review! We hope to have you back with us again!

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!! I would recommend this hotel to anyone. Will definitely be staying here again!
Stayed 1 night in Mar 2024
Response from Amanda on 8 Apr 2024
Thank you for your review! We hope to have you back with us again!

10/10 Excellent

Christina

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Armory for the first time and were extremely happy with the experience. Great staff, rooms are clean and well appointed. Bedding was devine!
Stayed 2 nights in Mar 2024
Response from Amanda on 8 Apr 2024
Thank you for your review! We hope to have you back with us again!

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location! We also loved the pool and sky restaurant.
Stayed 3 nights in Mar 2024
Response from Amanda on 8 Apr 2024
Thank you for your review! We hope to have you back with us again!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amanda on 8 Apr 2024
Thank you for your review! We hope to have you back with us again!

10/10 Excellent

Sophie

Stayed 1 night in Mar 2024
Response from Amanda on 8 Apr 2024
Thank you for your review! We hope to have you back with us again!

10/10 Excellent

Michelle

Stayed 3 nights in Mar 2024
Response from Amanda on 8 Apr 2024
Thank you for your review! We hope to have you back with us again!

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amanda on 18 Mar 2024
Thank you for your review!

8/10 Good

Stanley, Tabernash

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Roof top bar is fun, but drinks are expensive. Wanted change for a valet tip and were told at the front desk that they could not do that. Strange after spending $900 for two days.
Stayed 2 nights in Mar 2024
Response from Amanda on 18 Mar 2024
Thank you for your review. We can certainly make change, however there are times we do not have any small bills. We hope to have you back with us again.

10/10 Excellent

Casey, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Armory was great. Friendly staff. Everything looked brand new. The rooftop pool, bar and dining had wonderful views. And the location is perfect for exploring old Bozeman.
Stayed 3 nights in Mar 2024
Response from Amanda on 6 Mar 2024
Thank you for your review! We hope to have you back with us again!

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool was awesome!!
Stayed 1 night in Mar 2024
Response from Amanda on 6 Mar 2024
Thank you for your review! We hope to have you back with us again!

10/10 Excellent

Michael

Stayed 1 night in Mar 2024
Response from Amanda on 8 Apr 2024
Thank you for your review! We hope to have you back with us again!

10/10 Excellent

Yen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, friendly, valet, and front desk, and clean spacious room. Really close to Bozeman’s Main Street.
Stayed 1 night in Feb 2024
Response from Amanda on 6 Mar 2024
Thank you for your review! We hope to have you back again!

10/10 Excellent

Terri

Stayed 1 night in Feb 2024
Response from Amanda on 8 Apr 2024
Thank you for your review! We hope to have you back with us again!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Rooftop pool (that was heated to hot tub temp) was simply amazing! Staff were very professional and helpful. Room was flawless in design and condition.
Stayed 1 night in Feb 2024
Response from Amanda on 26 Feb 2024
We are so glad you enjoyed your stay with us! We hope to have you back again.

10/10 Excellent

Teresa

Stayed 1 night in Feb 2024
Response from Amanda on 8 Apr 2024
Thank you for your review! We hope to have you back with us again!

10/10 Excellent

ANNEKE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Amanda on 18 Feb 2024
We are so glad you enjoyed your stay with us!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far there's nothing I don't like. Food at Sky Shed is good and ample. I also like the wine hour.
Stayed 2 nights in Feb 2024
Response from Amanda on 6 Feb 2024
We are so glad you enjoyed your stay with us! We hope to welcome you back to Bozeman again.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent restaurants and bars. Rooftop swimming pool is beautiful.
Stayed 1 night in Feb 2024
Response from Amanda on 6 Feb 2024
We are so glad you enjoyed your stay with us! We hope to welcome you back to Bozeman again.

10/10 Excellent

John

Travelled with partner
Excellent valet service and complimentary beer or wine when we checked in.
Stayed 1 night in Jan 2024
Response from Amanda on 28 Jan 2024
We are so glad to hear you enjoyed your stay with us!

10/10 Excellent

Richard

Stayed 1 night in Jan 2024
Response from Amanda on 28 Jan 2024
Thank you for your review! We hope to have you back with us again!

6/10 Okay

Amanda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Our room wasn’t in great shape, wallpaper in bathroom was peeling. There were fingernail clippings on the bathroom counter so it didn’t appear to have been well cleaned.
Stayed 1 night in Jan 2024
Response from Amanda on 28 Jan 2024
Amanda, we are so sorry to hear we fell short during your stay. Your feedback is valuable to us, and we will be using this review for upcoming team training. We hope to be able to make this up to you in the future.

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Amanda on 28 Jan 2024
Thank you for your review! We hope to have you back with us soon!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great amenities.
Stayed 3 nights in Jan 2024
Response from Amanda on 28 Jan 2024
We are so glad to hear you enjoyed your stay with us!

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Amanda on 17 Jan 2024
We are glad you enjoyed your stay!

10/10 Excellent

John Richard, Imperial

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. It was short, but we had time to enjoy the live music on Saturday and the rooftop bar as well. Both were very nice. The staff were very nice and helpful. Taylor double checked that we were not accidentally double charged. Main Street was just around the corner, which made shopping and eating a breeze. We would definitely recommend this hotel to anyone visiting Bozeman!
Stayed 2 nights in Jan 2024
Response from Amanda on 8 Jan 2024
We are so glad you enjoyed your stay with us!

6/10 Okay

Lisa

Travelled with family
Liked: Amenities
We've stayed here for years. We love the proximity to Main Street and also the rooftop Sky Shed as well as the basement Tune Up for live music. Unfortunately the property is feeling a little tired. Originally it was beautifully decorated but the staff does not seem to pay attention to details. During our recent stay, the front desk staff seemed to be lacking in customer service. The housekeeping has also wained over the years. It's unfortunate since the Armory has always been our favorite hotel in Bozeman.
Stayed 7 nights in Dec 2023
Response from Amanda on 6 Feb 2024
Thank you for your honest review. We will be using this feedback to improve our property, and further train our staff for the future. We hope to see you again and make up for where we fell short.

10/10 Excellent

Gabrielle

Stayed 4 nights in Dec 2023
Response from Amanda on 8 Jan 2024
We are so glad you enjoyed your stay with us!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place!
Loved the condition of the room and the proximity to good dining options.
Stayed 2 nights in Dec 2023
Response from Amanda on 8 Jan 2024
We are so glad you enjoyed your stay with us!

10/10 Excellent

Ristine

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Employees so helpful and kind! Very clean.
Stayed 2 nights in Dec 2023
Response from Amanda on 8 Jan 2024
We are so glad you enjoyed our wonderful employees during your stay!

6/10 Okay

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff but pricey for quality of rooms.
Staff was awesome from front desk to doorman and housekeeping. Hotel was nicely done but the cost per room was sub par compared to other hotels that charge similarly. We had 6 rooms and our was by far the smallest and most chopped up compared to other rooms, very disappointing to say the least.
Stayed 2 nights in Dec 2023
Response from Amanda on 8 Jan 2024
We are sorry to hear you did not enjoy your room type. We hope to have you back with us to show you a more spacious room!

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great amenities. Rooftop pool and bar was awesome. Highly recommend.
Stayed 1 night in Dec 2023
Response from Amanda on 8 Jan 2024
We are so glad you enjoyed your stay with us!

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location!
Stayed 1 night in Dec 2023
Response from Amanda on 8 Jan 2024
We are so glad you enjoyed your stay with us!

10/10 Excellent

Jason, Haverhill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people, amazing property, we’ll definitely be back!
Stayed 2 nights in Dec 2023
Response from Amanda on 8 Jan 2024
Thank you for your kind words and enjoying our employees and our property! We look forward to having you back in!

10/10 Excellent

Flavia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from jc on 12 Dec 2023
Thank you for your kind response

8/10 Good

Scott, New Town

Liked: Cleanliness, staff & service, property conditions & facilities
great property. pool could be hotter in the winter
Stayed 2 nights in Dec 2023
Response from jc on 12 Dec 2023
Thank you for your kind review We will address the pool temp and get it to more acceptable temperature

6/10 Okay

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The $35 charge to check out of the hotel from my in room TV was way over the top, but the hotel was very nice. Just let me know what my room charge is and quit putting these ridiculous fees on the customers. I hate scams like that.
Stayed 1 night in Dec 2023
Response from Amanda on 8 Jan 2024
You may be referencing our Guest Amenity Fee, which is a nightly fee that covers the amazing amenities we offer on property and a portion is donated to the Yellowstone National Park Foundation! We do not charge a fee for checking out on the TV, and we apologize for the inconvenience. We hope to have you back with us again!

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from jc on 12 Dec 2023
Thank you for your kind response

6/10 Okay

tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking not good! Amenities fee of 35 not worth it
Stayed 1 night in Nov 2023
Response from Amanda on 28 Nov 2023
Thank you for your feedback. We are sorry to see that we fell short during your stay. Please reach out if you have any further feedback.

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were super comfortable and the rooftop hot tub over looking the mountains was awesome!
Stayed 1 night in Nov 2023
Response from Amanda on 28 Nov 2023
We are so glad you enjoyed your stay! We hope to welcome you back again soon.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
Smells Omg amazing. Great location. Wonderful staff. Beautiful hotel. Great linens. Beautiful room and amenities. Comfy bed. I’ve never given a hotel straight 5’s before. This wasn’t even a question. Stay here.
Stayed 1 night in Nov 2023
Response from Amanda on 28 Nov 2023
Elizabeth. we are so happy to hear you enjoyed your stay, as well as our staff! We hope to welcome you back again soon.