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Reviews of Radisson Hotel Branson

3.5 out of 5
Radisson Hotel Branson
120 S Wildwood Dr, Branson, MO

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 1001 reviews" "
Rating 8 - Good. 302 out of 1001 reviews" "
Rating 6 - Okay. 113 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 38 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Patrick

Travelled with family
Disliked: Staff & service, property conditions & facilities
Outdated. Stains on room carpet. Windows dirty on outside couldn’t see the rundown lot across street.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
I am very disappointed at our recent stay in the Branson location. I called ahead to make sure the pool and hot tub were working and when we got there they were out of service which is the only reason why we chose the hotel. The pool was not going again until the day we left and the water was freezing from not working. There were no towels and i went to the front to ask for some, I was told they would fill it shortly. We never got any and all the kids were having to walk to the rooms freezing and dripping wet with cold water. On top of that someone had pushed every floor button on all the elevators so they were tied up and we had to stop at every floor. On the first night the toilet wouldn't flush so i had to fix it so it would stop running. That night we noticed bed bugs ( I have photos of them) we tried to deal with it until my husband got bit during the night and has sores on him and blood on the bed. He took a video of it on the bed. We called the front and they said they could only move us down the hall. Which was not any better. The cable was also off for a few hours as well.
Stayed 3 nights in Dec 2022

8/10 Good

Harold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always enjoy getting away for a few days. Radisson is in the center of all the good places to eat and shop
Stayed 2 nights in Jan 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Parking seemed to be the only issue.
Response from MOD on 5 Jan 2023
Thank you for taking the time to leave a review for our hotel. We are glad you enjoyed your stay here with us.

6/10 Okay

Steven

Travelled with partner
Disliked: Amenities
It is in a good location. We were not impressed. I had to walk to the other side of the building to get ice, because the ice machine was broken. Also, we choses this hotel because I called them ahead of time to see if they had a hot tub down by the pool. This was important to us. We got there and the hot tub was broken, and had been for several days. I called 2 days before our trip.
Response from MOD on 5 Jan 2023
Thank you for taking the time to leave a review for our hotel. We are sorry about any issues with the Ice machines. And also we are working to get the Hot tub back up as soon as possible.

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Place To Stay
Great place to stay enjoy everything about the hotel. Very clean and staff friendly
Stayed 4 nights in Dec 2022
Response from MOD on 5 Jan 2023
Thank you for the review. We are glad you enjoyed your stay here with us.

8/10 Good

Ronald

8/10 Good

Jade

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
12/27-30
Large hotel, plenty of parking. Clean rooms and easy access to attractions
Stayed 3 nights in Dec 2022
Response from MOD on 5 Jan 2023
Thank you for the review. We are glad you enjoyed your stay here with us.

8/10 Good

jason

Stayed 2 nights in Dec 2022

8/10 Good

Grady

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot is hard to navigate on foot since on a very steep hill. Everything else was just fine. The staff was very friendly and helpful!
Response from MOD on 5 Jan 2023
Thank you for taking the time to leave a review for our hotel. We are glad you enjoyed your stay here.

8/10 Good

Krystal

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location
Excellent location right on the strip. No microwave in room however.
Stayed 2 nights in Dec 2022

4/10 Poor

Joan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
After we checked in, we learned there was no pool available, after entering our rooms, we had no TV. We selected this hotel because it had an indoor pool for the kids. The pool became available the second day of our stay. It was cold and pretty small. I felt sorry for those checking in the second day of our stay. People were waiting in the lobby for hours to check into their rooms because their rooms were not available/ had not yet been cleaned and this was about 7:30 pm.
Stayed 3 nights in Dec 2022
Response from MOD on 1 Jan 2023
Thank you for taking he time to leave a review for our hotel. We are sorry about the issues mentioned and we are looking into the reasons and working to rectify them for the future.

8/10 Good

Jeffrey Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall nice place and no issues. Only thing is room was old and outdated. Other than that it was fine.
Response from MOD on 1 Jan 2023
Thank you Jeffrey for the review of our hotel. We are pleased to see that you enjoyed your stay here with us.

8/10 Good

David

Stayed 3 nights in Dec 2022
Response from MOD on 1 Jan 2023
Thank you for the review! We are glad you had a great stay.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Pathetic and rude staff .
Stayed 2 nights in Dec 2022
Response from MOD on 1 Jan 2023
Thank you for taking the time to leave a review for our hotel. If there is a reason for the comments above, please touch base with us so we can look into the situation, in order to rectify any issues for the future.

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities

4/10 Poor

Lisa

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Disappointed
The bathroom was not clean. There was black hair on the floor and we do not have black hair. The heater blew cold air all night even though the thermostat was set on 79.
Stayed 1 night in Dec 2022
Response from MOD on 30 Dec 2022
Thank you for taking the time to leave a review for our hotel. We are sorry for the inconvenience and will be having our maintenance look into the heating issue.

8/10 Good

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off the main strip. Able to get to destinations without too much traffic
Response from MOD on 29 Dec 2022
Thank you for taking the time to leave a review for our hotel. We are glad you enjoyed your stay with us.

6/10 Okay

Suzanne

Travelled with family
Not up to our standards
Hotel was extremely dated. We were in the presidential suite. Tiny half shower insert, jacuzzi tub was dirty. Slimy mold around shower
Stayed 1 night in Dec 2022
Response from MOD on 29 Dec 2022
Thank you for taking the time to leave a review for our hotel. We are sorry for the issues you had and we will be looking them.

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom needs a good cleaning, splatters on the wall. Sports bar was very nice and the bartender provided excellent service.
Response from MOD on 29 Dec 2022
Thank you for taking the time to leave a review of our hotel. We are sorry about the issues you had, and we will be looking into them.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022
Response from MOD on 28 Dec 2022
Thank you for leaving a review for our hotel. We are pleased to see you enjoyed your stay with us.

8/10 Good

Max

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location, nice facility and helpful staff.
Response from MOD on 27 Dec 2022
Thank you for the review of our hotel. We are pleased to see you enjoyed your stay here with us.

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service
We stayed in a presidential suite and it was a good room for the rate. The room was a bit dated, mattress in bedroom was very soft and uncomfortable and the mattress in the sleeper sofa was paper thin and had stains so I was happy we brought 2 twin air mattresses because our kiddos used those instead of the couch bed. All the staff was friendly and location was great, overall we had a good time and would consider staying here again.
Response from MOD on 27 Dec 2022
Thank you for taking the time to leave a review for our hotel. We are sorry about the issues mentioned and will be looking into them.

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
QUIET AND ACCESS WAS EASY,,,,, THOUGH PARKING WAS A HASSLE AS RADISSON WAS SOLD OUT OR COMEPLETELY BOOKED DURING MY STAY. QUITE A JOG FROM PARKING TO ACCESS DOORS. UNDERSTANDABLE. LOVED THE LOCAL SHOWS AND DINING OPTIONS IN TOWN.
Stayed 3 nights in Dec 2022
Response from MOD on 24 Dec 2022
Thank you for taking the time to leave a review for our hotel. We are pleased to see that you enjoyed your stay here with us.

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pillows were not great, the beds were fine .the parking was different but manageable.
Response from MOD on 21 Dec 2022
Thank you for taking the time to leave a review for our hotel. We do have down pillows, but upon request we can get up polyester pillows if desired. We do hope the next stay we can better suit your needs.

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very promt to bring towels when ask it was quite and the beds were very comfortable.

6/10 Okay

Chris

Travelled with family and small children
Everything in the property was just okay. Nothing great and nothing too bad. I was disappointed that I was given a handicapped room due to being fully booked. my kids who booked after me didn't get a handicapped room. I am not sure if it was expressly due to expedia but next time I will just call the hotel and see if that gets me a better room. I would have happily paid an additional $10 to have received a better room not on the first floor by the desk.
Response from RHG team on 20 Dec 2022
Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Radisson Hotel Branson we apologize for the concerns you shared about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely, Radisson Hotel Branson

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Staff is professional and friendly! Room and hotel is clean. No problems encountered at all. Nice hotel
Stayed 2 nights in Dec 2022
Response from RHG Team on 20 Dec 2022
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Hotel Branson we thank you for your business and we hope to see you again when your travels bring you back to the area.Sincerely, Radisson Hotel Branson

10/10 Excellent

Edwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An overall lovely hotel.
Response from RHG Team on 19 Dec 2022
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Hotel Branson we thank you for your business and we hope to see you again when your travels bring you back to the area.Sincerely, Radisson Hotel Branson

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
The clerk who checked us in was not very friendly. Not rude, but just not friendly. Our night was horrible. The room above ours (559) had children maybe, or young adults, who were up all night stomping and running around. I called the desk a little after 11 pm and was told they would call them. I don't think they did. The noise persisted until after 1 am
Stayed 1 night in Dec 2022
Response from mod on 19 Dec 2022
Thank you for taking the time to leave a review for our hotel. We are sorry for the problems that you had while here with us, And I will makes ura or and we hope your next stay better suits your needs better.

8/10 Good

jimmy

Stayed 2 nights in Dec 2022
Response from RHG Team on 20 Dec 2022
Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Radisson Hotel Branson we apologize for the concerns you shared about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely, Radisson Hotel Branson

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities
My only complaints was no microwave in room and hot tub and pool was not working correctly with heat so water was cold
Stayed 2 nights in Dec 2022
Response from RHG Team on 19 Dec 2022
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Hotel Branson we thank you for your business and we hope to see you again when your travels bring you back to the area.Sincerely, Radisson Hotel Branson

10/10 Excellent

Kendeep

Stayed 1 night in Dec 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. No complaints or problems. A delightful young lady (Ashley) in the restaurant (bkfst buffet) was very helpful and provided great service.
Stayed 1 night in Dec 2022
Response from RHG Team on 16 Dec 2022
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Hotel Branson we thank you for your business and we hope to see you again when your travels bring you back to the area.Sincerely, Radisson Hotel Branson

10/10 Excellent

Darah

Travelled with family
Stayed 3 nights in Dec 2022
Response from MOD on 14 Dec 2022
Thank you for the review Darah. We are glad that you had a great stay.

10/10 Excellent

Joshua

Stayed 2 nights in Dec 2022
Response from MOD on 14 Dec 2022
Thank you Joshua for your review of our facility. We are pleased to see that you enjoyed your stay here with us.

6/10 Okay

Debbie

Travelled with family
Disliked: Staff & service, property conditions & facilities
Your room will not be cleaned unless requested. Also, no clean towels, washcloths, unless requested. Say they have Room service but really do not. Thermostats old and maintenance man said they are going out. So our room stayed too warm to sleep comfortably. Biggest problem was only 4 elevators for 472 rooms. They wait for elevator was sometimes 10 minutes. Would not stay here again.
Stayed 3 nights in Dec 2022
Response from RHG Team on 12 Dec 2022
Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Radisson Hotel Branson we apologize for the concerns you shared about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely, Radisson Hotel Branson

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from RHG Team on 12 Dec 2022
Thank you for taking the time to complete our guest satisfaction survey.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely, Radisson Hotel Branson

4/10 Poor

Megan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom in our room was not clean. The toliet had poop on it, the walls were white with brown spots of lord knows what, and the bathtub had a nast black substance where the white cocking should be. Our bathroom door would not shut and lock as well as the bottom was falling apart. On top of the dirtiness- we could hardly sleep because of the yelling and running up and down the hallways.
Stayed 2 nights in Dec 2022
Response from RHG Team on 12 Dec 2022
Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Radisson Hotel Branson we apologize for the concerns you shared about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely, Radisson Hotel Branson

10/10 Excellent

James, Eureka

Stayed 1 night in Dec 2022

6/10 Okay

Daryl

Travelled with partner
Liked: Cleanliness, staff & service
This was a better property in its heyday but is getting tired. Our bath, in particular, was sub par. Rusty trim, rocking, loose toilet that ran (I fixed it twice). Water was hot but the shower was like being under a fire hose. No way to adjust the pressure down. The door would not latch or lock. The elevators were speedy and plenty of parking but, like much of Branson, is on a hillside. The price we paid was reasonable but feel their are better properties out there. No breakfast included.
Stayed 5 nights in Dec 2022
Response from RHG Team on 12 Dec 2022
Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Radisson Hotel Branson we apologize for the concerns you shared about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely, Radisson Hotel Branson

8/10 Good

Kathy L.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location by everything.
Stayed 3 nights in Dec 2022
Response from RHG Team on 11 Dec 2022
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Hotel Branson we thank you for your business and we hope to see you again when your travels bring you back to the area.Sincerely, Radisson Hotel Branson

10/10 Excellent

Steven

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from RHG Team on 9 Dec 2022
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Hotel Branson we thank you for your business and we hope to see you again when your travels bring you back to the area.Sincerely, Radisson Hotel Branson

8/10 Good

William

Stayed 2 nights in Dec 2022

10/10 Excellent

Seth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , Quiet ,
Stayed 3 nights in Dec 2022
Response from RHG Team on 9 Dec 2022
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Hotel Branson we thank you for your business and we hope to see you again when your travels bring you back to the area.Sincerely, Radisson Hotel Branson

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean and quiet accommodations. Easy to access.
Stayed 1 night in Dec 2022
Response from MOD on 8 Dec 2022
Thank you for leaving a review for our hotel. We are pleased to see that you enjoyed your stay here with us.

10/10 Excellent

Paul

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice rooms and good stay. I thought your shower soap in small tubes was not ideal.
Response from RHG Team on 7 Dec 2022
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Hotel Branson we thank you for your business and we hope to see you again when your travels bring you back to the area.Sincerely, Radisson Hotel Branson