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Reviews of Athos Bulcão Hplus Executive

4 out of 5
Athos Bulcão Hplus Executive
SHN Quadra 5 Bloco D, Brasília, DF

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1002 reviews" "
Rating 8 - Good. 260 out of 1002 reviews" "
Rating 6 - Okay. 71 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 27 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to write that the staff were friendly and very helpful as they assisted in finding a taxi driver to provide a tour of the city. The food for breakfast was very good and the location was next to an excellent mall. However, the whole experience was clouded the day after I checked out when I received two unauthorized charges on my American Express card. One was for 3500 BRL (USD$700) and the other for 4000 BRL (USD$800). This hotel was the only time I ever used my Amex card in Brazil. Needless to say, any hotel guest must be very careful as the hotel is not a safe location to use your credit or debit card an protection of your information is not a high priority here.
Stayed 2 nights in Apr 2024
Response from Hotel Athos Bulcão Hplus Executive on 4 May 2024
Hello Mr. James,Thank you for taking the time to record your review.When accessing your reservation we see that it was made through hoteis.com.The Hotel Athos Bulcão Hplus Executive does not have access to your card details entered on the hoteis.com platform. After internal conference we found that there was no charge of R3500 BRL (USD700) or R4000 BRL (USD800) on your account of the hotel. We are sorry for your inconvenience.Count on us whenever you need accommodation.Sincerely,Elvis CunhaHosting managerAthos Bulcão Hplus Executive

10/10 Excellent

Leandra

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2023
Response from Victor on 2 Feb 2024
Leandra boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-la em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

10/10 Excellent

Maria Leticia Viana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hygine in the bathroom needs some attention. Besides this, a good hotel.
Stayed 1 night in Jan 2024
Response from Equipe on 11 Jan 2024
Sra Maria boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-la em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

10/10 Excellent

Marcos

Stayed 2 nights in Dec 2023
Response from Equipe on 18 Dec 2023
Sr Marcos boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-lo em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

10/10 Excellent

Marcos

Stayed 1 night in Dec 2023
Response from Equipe on 13 Dec 2023
Sr Marcos boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-lo em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

8/10 Good

Giovani

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Victor on 9 Nov 2023
Sr Giovani boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-lo em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

10/10 Excellent

Rema

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this hotel. The hotel is modern and clean and located in the hotel zone. The area felt very safe. Expedia VIP status got us a room upgrade which took our experience up several notches. Free parking was also provided. The breakfast was superb! The staff were constantly cleaning and replenishing food items. The staff at the front desk were helpful and polite. Special thanks to Gustavo for helping us book a trip at our next destination. Not speaking the language, this would have been challenging for us.
Stayed 2 nights in Oct 2023
Response from Equipe on 1 Nov 2023
Mr Rema good afternoon!We appreciate you taking the time to review our hotel. We have already conveyed your compliments to our teams and look forward to welcoming you on your future trips.Sincerely,Victor Bressan NarikawaGeneral managerAthos Bulcão Hplus Executive

10/10 Excellent

Rema

Stayed 1 night in Oct 2023
Response from Equipe on 22 Nov 2023
Rema boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-lo em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Brasilia, near shopping mall and TV tower.
Stayed 1 night in Jul 2023
Response from Victor on 6 Jul 2023
Sr Murray boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-lo em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was very clean and staff was professional. Close to a lot of shops/malls as well as city parks and landmarks. Felt very safe as well
Stayed 5 nights in Jun 2023
Response from Victor Bressan on 15 Jun 2023
Sr Erik boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-lo em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

8/10 Good

Victor

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is very well located - you have a mall right across the street with a good variety of stores and a large convenience store too. There is a 24/7 McDonald’s too just a few minutes. It’s a relatively safe area with lots of traffic but easy to get around. We were given a really great suite with an awesome view of the lake as well as the city. The rooms were cleaned everyday with fresh towels and bedding. The room was clean and spacious. Staff is very friendly and easy to talk to. They are very courteous and very kind. My interactions with Barbara and the others were very pleasant and genuine. There was another gentleman which I forgot the name but it starts with H that was great too. Now - some of the highlights that you need to be aware - those are my experiences so please don’t take it as universal true but more of a feedback: - Check in line: there was a lot of times that when I needed something from them the line at the front desk was pretty long. I had an issue with my reservation being split into two and they helped me with it and let me kept my room but it can be a little of a wait. Secondly, it’s a Brazilian thing: it’s customary to let others ahead of you that have a quick question or what nots but I think that also delays the line quite a bit - but they are fully staffed - it’s just a small front desk. - The bedroom: great space, modern and such but BEWARE the mini fridge is TINY. Overall excellent place! Def would stay again!!!!
Stayed 1 night in Apr 2023
Response from Hotel Athos Bulcão Hplus Executive on 26 Apr 2023
Hello Mr. Victor, Good morning! Thank you for taking the time to rate our hotel and provide us with your feedback on the services provided. For us, it is very gratifying to hear about your satisfaction with our service, especially Bárbara and Hilor. When you return to Brasilia, stay with us, it will be a pleasure to welcome you again. Cordially, Elvis Cunha Hosting Manager Athos Bulcão Hplus Executive

2/10 Terrible

Andre Luiz

Travelled with partner
Disliked: Staff & service
The only good aspect of this hotel is the location. The front desk personnel is very inefficient. If you dial the front desk number from your room, they will take at least 10 minutes to answer, if at all. I had an issue with my shower and even after calling the front desk about 10 times, coming down to the front desk to request repair, they DID NOT send anyone. There are much better hotels in the area, so avoid this one if you can!
Stayed 3 nights in Jan 2023
Response from Equipe on 30 Jan 2023
Sr Andre boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Durante sua hospedagem identificamos apenas o chamado referente a tv que foi prontamente antendido. Permanecemos à disposição para qualquer esclarecimento adicional. Cordialmente,

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff, pretty much everything was excellent except the room service (food.) Several times, they were out of multiple items on the menu, and at night it took around 90 minutes to get what food was available to be delivered. In all fairness, we were there during the New Years Eve holiday and simultaneously the inauguration of the new government, so the hotel seemed extremely full while we were there. In any case, I would definitely stay there again without hesitation, just that in hindsight, I would have made a point to instead visit some of the nice restaurants in the immediate area rather than waiting until late evening to order room service. I should add that I ordered room service multiple times and once I did receive it, the food was good. Oh, and the location was excellent too. Pretty good experience, overall.
Response from Hotel Athos Bulcão Hplus Executive on 12 Jan 2023
Hello Mr. Jason, Good morning, Thank you for taking the time to record your review. For us, it is very gratifying to hear about your satisfaction with us and that our service is the comfort you deserve. As for the food, we forwarded your note to the Restaurant to verify, and identify what happened to your orders during the period you were staying, we apologize for the inconvenience caused. When you return to Brasilia, stay with us, it will be a pleasure to welcome you again. We have already passed on your compliments to our teams. Cordially, Elvis Cunha Reception Manager Athos Bulcão Hplus Executive

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the group work on desk was very helpfully and the breakfast really good, definitely we will be back!
Stayed 8 nights in Nov 2022
Response from Hotel Athos Bulcão Hplus Executive on 24 Nov 2022
Hello Mr. Carlos Good afternoon, Thank you for taking the time to record your review. It is gratifying for us to know that we participated in meeting your expectations, hoping again on your future trips. Cordially, Elvis Cunha Reception Manager Athos Bulcão Hplus Executive

8/10 Good

Duane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel. Great service provided by Gustavo and Brenda at the front desk.
Stayed 3 nights in Oct 2022
Response from Hotel Athos Bulcão Hplus Executive on 1 Nov 2022
Olá, Sra. Duane, boa tarde, Agradecemos por ter dedicado parte do seu tempo para registrar a sua avaliação. Para nós é gratificante saber que conseguimos atender sua expectativa, já transmitimos seus elogios à nossas equipes e esperamos recebê-la em suas futuras viagens. Cordialmente, Elvis Cunha Gerente Recepção Athos Bulcão Hplus Executive

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The internet service was very unreliable especially in the afternoon/evening time. I was not even able to use it for my work. Had to get a local SIM card to be able to work.
Stayed 17 nights in Jun 2022
Response from Hotel Athos Bulcão Hplus Executive on 28 Jul 2022
Hi, good morning, Thank you for taking the time to register your review. We have already conveyed your compliments to our teams and look forward to seeing you again on your future trips. Cordially, Elvis Cunha Reception Manager Athos Bulcão Executive Hplus

10/10 Excellent

David, Oviedo

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2022
Response from Hotel Athos Bulcão Hplus Executive on 1 Nov 2022
Boa tarde Sr. David, Agradecemos por ter dedicado parte do seu tempo para registrar a sua avaliação. Já transmitimos seus elogios à nossas equipes e esperamos recebê-lo em uma futura hospedagem mantenho contato com nossas equipes 24h através do ramal 9 para solucionar qualquer inconveniente. Cordialmente, Elvis Cunha Gerente Recepção Athos Bulcão Hplus Executive.

10/10 Excellent

Frederico

Stayed 1 night in Jan 2022
Response from Hotel Athos Bulcão Hplus Executive on 1 Nov 2022
Boa tarde Sr. Frederico, Agradecemos por ter dedicado parte do seu tempo para registrar a sua avaliação. Já transmitimos seus elogios à nossas equipes e esperamos recebê-lo em uma futura hospedagem mantenho contato com nossas equipes 24h através do ramal 9 para solucionar qualquer inconveniente. Cordialmente, Elvis Cunha Gerente Recepção Athos Bulcão Hplus Executive.

10/10 Excellent

Ailson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love this place . The best hotel
Stayed 7 nights in Nov 2021
Response from Victor Bressan on 22 Nov 2021
Sr Alison bom dia! Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-lo em suas futuras viagens. Cordialmente, Victor Bressan Narikawa Gerente Geral Athos Bulcão Hplus Executive

10/10 Excellent

Jose, Caxias do Sul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 4 nights in Oct 2021
Response from Victor Bressan on 18 Oct 2021
Sr Jose boa tarde! Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-lo em suas futuras viagens. Cordialmente, Victor Bressan Narikawa Gerente Geral Athos Bulcão Hplus Executive

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Estadia para conexão
A estadia foi tranquila, ficamos apenas uma noite para conexão e deu tudo certo. O hotel estava bem cheio e fiquei um pouco apreensiva com o ambiente fechado durante o café-da-manhã. No geral, a estadia foi boa. Apenas o ar condicionado que ficava muito forte logo na cama e a luz forte que ele tem atrapalham o sono. Mas fora isso, foi tudo certo.
Stayed 1 night in Sep 2021
Response from etx-recepcaoathos on 8 Sept 2021
Olá, Paula! Muito obrigada por nos classificar aqui na Hoteis.com. Saiba que a sua avaliação é muito para melhoria dos nossos serviços. Pedimos sinceras desculpas pelo inconveniente com o ar condicionado. Passamos o apontamento para equipe de manutenção. Seja sempre muito bem-vinda. Abraços, Ana Paula Gomes, Gerente Geral, e Equipe Athos Bulcão Hplus Executive.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel is ok, but its cleanliness is a bit questionable. Strange marks on the walls in the room, bathroom with mould showing through, found a hair in my breakfast...
Stayed 3 nights in Aug 2021
Response from etx-recepcaoathos on 2 Sept 2021
Hello, Kamila! Thank you for staying with us and giving us feedback on our satisfaction survey. We are constantly working to improve our services and hope that you will come stay with us on your next visit to Brasilia. Abraços, Ana Paula Gomes, Gerente Geral, e Equipe Athos Bulcão Hplus Exeucutive.

8/10 Good

Evaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from etx-recepcaoathos on 2 Sept 2021
Evaldo! Muito obrigada por nos classificar aqui na Hoteis.com. Saiba que a nossa equipe de recepção está sempre à disposição. Seja sempre muito bem-vindo. Abraços, Ana Paula Gomes, Gerente Geral, e Equipe Athos Bulcão Hplus Executive.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã é muito bom. Staff do hotel bastante atencioso. Localização nota 10.
Stayed 5 nights in May 2021
Response from etx-recepcaoathos on 24 May 2021
Olá! Muito obrigada por nos classificar com nota máxima aqui no Hotéis.com. Ficamos felizes com os seus comentários. Saiba que o café é feito com muito carinho. Como é bom saber que gostou do nosso atendimento. Avaliações assim motivam ainda mais as nossas equipes. Seja sempre muito bem-vindo (a). Abraços, Ana Paula Gomes, Gerente Geral, e Equipe Athos Bulcão Hplus Executive.

8/10 Good

Bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Ana Paula Gomes - Gerente Geral on 5 Mar 2020
Olá, Bruno! Ficamos muito felizes por ter nos classificado. Sua avaliação motiva as equipes do hotel a continuarem com o foco em atender com excelência e obter a total satisfação dos nossos hóspedes. Quando retornar a Brasília, fique conosco, será uma satisfação lhe receber novamente. Abraços, Ana Paula Gomes, Gerente Geral - Athos Bulcão Hplus Executive

8/10 Good

Rihito

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in May 2024
Response from Hotel Athos Bulcão Hplus Executive on 6 May 2024
Hi Rihito,Thank you for taking the time to register your reviewFor us, it is very gratifying to know about your satisfaction with our location. Count on us whenever you need accommodation.Sincerely,Elvis CunhaHosting managerAthos Bulcão Hplus Executive

10/10 Excellent

Motoru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
トランジットで１泊だけ利用しましたが、ホテルを起点に午前中で主な見どころをすべて観光することができました。 部屋は広く清潔です。ホテル街なので多くのホテルがあり選択肢も数多くありますが、コスパも考えてこのホテル選んでよかったと思っています。
Stayed 1 night in Mar 2024
Response from Victor on 18 Apr 2024
マモルさん、こんにちは！この度は当ホテルをご検討いただき誠にありがとうございます。 皆様からのお褒めの言葉はすでにチームに伝えており、今後のご旅行でお迎えできることを楽しみにしています。心から、ヴィクター・ブレッサン成川ゼネラルマネージャーアトス ブルカン Hplus エグゼクティブ

10/10 Excellent

Marco

Stayed 9 nights in Feb 2024
Response from Equipe on 21 Mar 2024
Sr Marco boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-lo em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

10/10 Excellent

Nayade

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Equipe on 20 Feb 2024
Nayade boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-la em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

10/10 Excellent

CEV

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Leticia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima localizacao
O hotel eh confortavel e muito bem localizado.
Stayed 4 nights in Feb 2024

10/10 Excellent

Edio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Athos Bulcão Hplus Executive on 13 Feb 2024
Olá, Sr. EdioAgradecemos por ter dedicado parte do seu tempo para registrar a sua avaliação.Para nós, é muito gratificante saber sobre sua satisfação. Conte com a gente sempre que precisar de hospedagem.Cordialmente,Elvis CunhaGerente de HospedagemAthos Bulcão Hplus Executive

10/10 Excellent

Marlon Alexandre

Business traveller, Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Hotel Athos Bulcão Hplus Executive on 13 Feb 2024
Olá, Sr. Marlon, bom dia!,Agradecemos por ter dedicado parte do seu tempo para registrar a sua avaliação.Para nós, é muito gratificante saber sobre sua satisfação. Conte com a gente sempre que precisar de hospedagem.Cordialmente,Elvis CunhaGerente de HospedagemAthos Bulcão Hplus Executive

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Hotel Athos Bulcão Hplus Executive on 13 Feb 2024
Olá, boa tarde!Agradecemos por ter dedicado parte do seu tempo para registrar a sua avaliação.Para nós, é muito gratificante saber sobre sua satisfação.Conte com a gente sempre que precisar de hospedagem.Cordialmente,Elvis CunhaGerente de HospedagemAthos Bulcão Hplus Executive

4/10 Poor

Vanio Sergio

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Desmazelo
Reservamos dois quartos, ao chegar um não estava disponível ( 15 andar) fui realizado no 12 com a fala que iria ser revisto , a outra reserva no 15 não houve visita da limpeza nenhum dia. Precisamos fazer um upgrade de uma diária. Nenhum suporte foi dado, me.ao tenso as pendências da primeira estadia, só nos orientarão a entrar no site. Ao finalizar mais uma diária de 02 aptos separados. , no checkout, que tentamos faRr anteriormente , pois sairiamos as 04 hs, foi nos cobrado uma diária, anéis que havíamos lago pelo cartão no site . E no amente nós cobrado no momento do checkout. E até então não recebemos posição sobre a estadia contratada e entregue a menor.
Stayed 3 nights in Feb 2024

6/10 Okay

Samuel

Travelled with family
Tenho me hospedado no hotel ao longo de um bom tempo, mas tenho percebido a queda na qualidade. Alguns apartamrntos, de frente para o shopping, não têm um isolamento acustico adequado e é como se estivessemos na calçada pelo barulho. As toalhas são velhas o que prejudica o aspecto de limpeza. Os garçons deveriam se instruidos a não demonstarem seu eventual mau humor.
Stayed 2 nights in Feb 2024
Response from Victor on 9 Feb 2024
Samuel boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios e sugestões à nossas equipes e esperamos recebê-lo em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel muito bom, tudo limpo, quarto grande, a cama muito confortável.
Stayed 1 night in Feb 2024
Response from Equipe on 6 Feb 2024
Ola boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-lo em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

8/10 Good

Simone

Business traveller
Liked: Staff & service, room comfort
Serviço decaiu
Percebi um declínio nas condições do hotel, com o quarto com odor de cigarro, toalhas maus gastas e pouco cheirosas. O café da manhã tem muita variedade mas estava muito cheio e confuso. Foi a 1a vez que nao me senti satisfeita com a hospedagem neste hotel.
Stayed 2 nights in Jan 2024
Response from Equipe on 6 Feb 2024
Simone boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios e sugestões à nossas equipes e esperamos recebê-la em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

10/10 Excellent

José Amarildo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Equipe on 6 Feb 2024
Jose boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-lo em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Equipe on 6 Feb 2024
Marcus boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-lo em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

10/10 Excellent

Braulio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Equipe on 6 Feb 2024
Braulio boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-lo em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

10/10 Excellent

Diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Equipe on 6 Feb 2024
Diego boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-lo em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

8/10 Good

CELIO ALEXANDRE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O.Hotel e muito bem localizado com boas acomodacoes e de modo geral funcionarios solicitos. Registro apenas uma enorme demora no atendimento tanto no check-in como no check out
Stayed 5 nights in Jan 2024
Response from Equipe on 6 Feb 2024
Celio boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-lo em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

10/10 Excellent

DANILO

Stayed 1 night in Feb 2024
Response from Equipe on 6 Feb 2024
Danilo boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-lo em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Problemas no serviço
Estava com boa expectativa, mas infelizmente minha experiência já foi complicado logo no checkin, onde fui enviada para um quarto que ainda não tinha sido limpa. No mesmo dia, ao apagar um das luzes ouve um curto e devido ao hotel estar cheio, tive que esperar o técnico arrumar o curto e por fim, o serviço de Wi-Fi não funcionou, tendo que ficar parte do meu tempo sem conexão por consumir todo meu pacote de dados.
Stayed 3 nights in Jan 2024
Response from Equipe on 2 Feb 2024
Ola boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel e nos repassar um feedback sobre os serviços prestados. Referente ao seu relato, estamos trabalhando para melhorias constantes sempre. Em uma futura hospedagem mantenho contato de nossas equipes 24h através do ramal 9 para solucionar qualquer inconveniente. Esperamos poder recebê-lo em suas futuras viagens. Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

10/10 Excellent

Simone

Stayed 1 night in Jan 2024
Response from Equipe on 2 Feb 2024
Simone boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-la em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

4/10 Poor

Cassia

Stayed 1 night in Jan 2024
Response from Equipe on 2 Feb 2024
Cassia boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Permanecemos à disposição caso queira detalhar melhor sua avaliação. Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

10/10 Excellent

RONALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muito bom hotel
Stayed 1 night in Jan 2024
Response from Equipe on 31 Jan 2024
Ronaldo boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-lo em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

10/10 Excellent

MARIA CC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Equipe on 31 Jan 2024
Maria boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Já transmitimos seus elogios à nossas equipes e esperamos recebê-la em suas futuras viagens.Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive

6/10 Okay

Ana

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Equipe on 2 Feb 2024
Ana boa tarde!Agradecemos que tenha reservado um tempo para avaliar nosso hotel. Permanecemos à disposição caso queira detalhar melhor sua avaliação. Cordialmente,Victor Bressan NarikawaGerente GeralAthos Bulcão Hplus Executive