Deluxe Double or Twin Room (Black Church view) | Terrace/patio
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Reviews of Residence Central Annapolis

3.5 out of 5
Residence Central Annapolis
Str. George Baritiu nr. 18, Brasov

Reviews

8.6

Excellent

Rating 10 - Excellent. 64 out of 143 reviews" "
Rating 8 - Good. 54 out of 143 reviews" "
Rating 6 - Okay. 18 out of 143 reviews" "
Rating 4 - Poor. 6 out of 143 reviews" "
Rating 2 - Terrible. 1 out of 143 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Andreas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good Location in Old Town. Everything is walkable. Staff outstanding, service as well. Plumbing needs attention. Would stay there again!
Stayed 2 nights in Apr 2024

6/10 Okay

Matthias Johannes

Stayed 4 nights in Apr 2024

8/10 Good

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean
Stayed 5 nights in Feb 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above expectation: amazing location. Staff are very friendly and helpful. Room is clean, with a safe. Limited amenities. No coffee or tea in the room but a little fridge. But don't worry there are plenty of litle coffee shop and convenience store next to the Hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Andreea

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated in the old town part of Brasov and is across the road from the Black Church making it excelent for a quick tourist stop while visiting the area.
Stayed 1 night in Mar 2024

4/10 Poor

INDIRA, Valu lui Traian

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
2 stars out of the goodness of my heart. They don't deserve it. Also would like to add that they don't provide the breakfast in their building, they provide you with some vouchers and so you can get it in another location.
Stayed 3 nights in Nov 2023

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Serena, Charlottesville

Stayed 3 nights in Nov 2023

10/10 Excellent

Christopher, Christchurch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore Brasov, the Black Church is across the road. Easy to access the main sights. Plenty of dining options. Room was ideal, staff helpful. Would stay again if returning to explore Transylvania. Recommended.
Stayed 2 nights in Oct 2023
Response from Daniel on 7 Nov 2023
Dear Guest,Thank you so much for taking the time to share your review of Residence Annapolis! We truly appreciate your kind words and are delighted to hear about your positive experience with us. If you ever have more feedback or need anything in the future, please don't hesitate to reach out. We're here to make your stay exceptional, and your satisfaction is our top priority. Best regards,RC Annapolis

8/10 Good

Elmar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jeffrey Graham, Manchester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Oct 2023

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

mira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big spacious room and bathroom.Modern bathroom with good shower , furniture a bit outdated.Location is good .All in all a good stay.
Stayed 2 nights in Oct 2023
Response from Daniel on 13 Oct 2023
Dear guest,First and foremost, thank you for investing your time in sharing your valuable feedback. We appreciate your input, which is instrumental in helping us improve. While your review includes both positive and constructive aspects, it's all incredibly valuable.Your time and thoughts are essential to us, and we're committed to addressing any concerns and building on our strengths. We eagerly anticipate the opportunity to serve you even better in the future.Warm regards,Residence Central Annapolis Management

10/10 Excellent

Lucian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right
A boutique hotel. Amazing location allows for a quick nap if needed. Cozy rooms with a modern/antique flavor. Excellent breakfast even if at a nearby hotel. Not a problem for us but some might find it so. No lift and on a Main Street. If I have to choose between road noise or medieval cobblestone’s, I choose first. Very clean bathroom and friendly stuff. Public parking nearby was cheap and not a problem. You cannot go wrong with it, unless you drive a Bentley
Stayed 1 night in Sep 2023
Response from Daniel on 13 Oct 2023
Dear guest,First and foremost, thank you for dedicating your time to share your positive experience. Your kind words are a great source of encouragement for our team. We are overjoyed to hear that we could make your stay special, and we're eagerly looking forward to welcoming you back for another fantastic experience.Warm regards,Residence Central Annapolis Management

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best of the Best
One of the best hotels I’ve stayed at in recent years. And I travel quite extensively. Very charming and cozy. The very first amazing impression was the front desk girl, Tania. She was incredibly nice, professional, and helpful. I arrived too early for check in but she was very helpful in accommodating my luggage. I asked her for restaurant suggestions and each recommendation she gave me served delicious Romanian food. She represents the hotel very nicely, it was a warm welcome to my amazing stay in Brasov. Centrally located hotels tend to a problem because of the noise at night. However, the rooms at Annapolis are impressively soundproofed. I slept like a spoiled baby. Rooms in Annapolis have no AC. I was concerned about this at first but my experience with European cities, especially a city in the mountains, is that the temperatures drop rather drastically at night. Opening one window for two hours (8pm - 10pm) along with the provided fan, cooled my room enough to last through the night. The temperatures in Brasov during my visit ranged from 78° F to 84° F (around 28°C), it was quite hot in the day. Pretty cool at night. This was in mid September. My room had direct views of the Black Church and the Brasov sign on Mount Tampa. Along with a comfortable bed, every detail about this hotel was A++. From the staff, to the views, to the location, to the comfort, it’s one of the few hotels I recommend with the highest regards.
Stayed 3 nights in Sep 2023
Response from Daniel on 13 Oct 2023
Dear guest,We want to begin by expressing our heartfelt appreciation for the time and effort you've put into sharing your exceptionally positive experience with us. Your comprehensive and kind review is like a ray of sunshine for our team, and it genuinely warms our hearts.It's truly rewarding to know that you had an outstanding stay at Residence Central Annapolis. Your words not only validate our commitment to providing top-notch service but also inspire us to continually raise the bar.Your feedback is an invaluable resource for us. We're dedicated to sustaining and enhancing the level of service that made your stay so memorable. Whether it's the exceptional amenities, the warm and welcoming atmosphere, or the attention to detail, we're devoted to making your next visit even more remarkable.The entire team here is looking forward to your return with anticipation and enthusiasm. Please don't hesitate to reach out if you have any special requests or preferences for your next stay. Your feedback guides our ongoing efforts to make every guest's experience exceptional.Once again, thank you for choosing Residence Central Annapolis. Your satisfaction is our ultimate goal, and we can't wait to be a part of your next fantastic journey.Warm regards,Residence Central Annapolis Management

10/10 Excellent

Emmalene

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Comfortable stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Hien

Stayed 1 night in Aug 2023

10/10 Excellent

Hersey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location couldn't be better for exploring old Brasov. It's easy to walk all around to restaurants, bars, and shops. The room was very nice and had a view of the Black Church. We were in an attic room on the 3rd floor (4th floor in the US) so a lot of stairs. On the first day it was about 80F out and that attic room was very warm. When the temp went down it was fine.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lumi

Stayed 3 nights in May 2023

10/10 Excellent

Dacil Amelia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel perfecto para visitar el centro de Brasov. Los cuartos son súper amplios, para ser Europa, y muy cómodos. El staff es muy amigable y habla inglés. Sólo es importante que sepan que sólo puedes hacer check-in de las 9 am a las 10pm, no hay nadie en el hotel después de las 10pm.
Stayed 1 night in Apr 2023

2/10 Terrible

MIRELA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible!

10/10 Excellent

Margaret

Stayed 1 night in Dec 2022

10/10 Excellent

Alexander

Stayed 1 night in Sep 2022

4/10 Poor

Razvan

Travelled with family
Disliked: Staff & service
You can find better than this…
This trips should have been great, as we’ve booked this place right across the street from the Black Church, in the old city part of Brasov. However, we’ve been very dissapointed by the fact that the heating was working properly in the room. When we arrived, it was really cold inside (beginnig of October, near the mountains), we were told that heating is turned on only at 21:30! Well, it was turned on (by that time the kids took a bath and were already in bed), and then turned off after a short time, and after that turned on and off for the whole night!! It’s my first experience of this kind, and not a pleasant one… The receptionist brought us an electric heater, but obviously could use it in one room in the same time. And when the central heating was turned on, it was too hot so had to turn off the electric heater… A “lovely” night as you can imagine… The breakfast was good, but you had to 100m down the street to another hotel, a proper hotel, as Annapolis is not a hotel, as it is marketed here… To wrap it up, I’m sure there are plenty of other options nearby this place…
Stayed 1 night in Oct 2022

10/10 Excellent

Maricel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Friendly staff, and excellent value for money.
Stayed 1 night in Jul 2022

8/10 Good

gilberto

Liked: Cleanliness, staff & service
Clean and somewhat quiet location
This hotel is in a old building located on main street but it is well treated and quiet. Hotel workers are kind and attentive to visitor's need.
Stayed 6 nights in Jul 2022

6/10 Okay

James, N. Grosvenordale

Travelled with family
Hotel itself is not very nice but it is a great location. If not for the location I would not recommend staying here.
Stayed 1 night in Jul 2022

10/10 Excellent

Eugenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Glory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great. Right in front of the main square and the Black Church. Staff were very friendly and helpful.
Stayed 2 nights in Jun 2022

10/10 Excellent

Jeff

Stayed 1 night in Apr 2022

4/10 Poor

Alexandra

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super experince !
Super nice hotel with a good location and friendly staff.
Stayed 1 night in Jul 2021
Response from Residence Central Annapolis on 28 Jul 2021
Thank you, dear Emil, for your appreciation, we are glad that you enjoyed our hotel.We are waiting for you with other occasion as well.

8/10 Good

A

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed for one night. Good hotel, nice location in the city center. Was very tired after the road. Booked stay with breakfast included rate. However, at the reception staff was not professional, plus said that is our fault, claiming that we do not have any amenities and have to pay extra fees for breakfast. Thanks to Expedia Customer Care which resolved my issue.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room within walking distance of the Black Church and town center.
Stayed 1 night in Dec 2019
Response from Reservations department on 3 Jan 2020
Dear guest, we appreciate that you take time writing us a review, thank you so much for your positive response.

10/10 Excellent

Traveler_Matt, Minnesota

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service, good price and excellent breakfast. Very cute, authentic room
Stayed 1 night in Sep 2019

8/10 Good

yana

Liked: Cleanliness, property conditions & facilities, room comfort
Good residence
The service was not as attentive as expected. But the location and the facilities were good! Cleen, comfortable.
Stayed 1 night in Sep 2019

8/10 Good

maxtheglad, Ontario, Canada

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall, a good experience. Clean apartment, a bit noisy at night being close by a passing between two wings of the hotel. I would book it again.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location
room is not like in the picture, a bit dark. Parking is about 200 m from hotel {8.5€ }. Need to get the key at the front desk. There are a free parking in front of the barrier nearby hotel parking.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and helpful staff. We were near an alley way and by reception so a little noisy. There was a kettle and a fan but we needed air con.
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Lajuana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location - no AC
The stay was great and the location across from the black church was perfect! Only downside was no air conditioning in the delux room, along with many other rooms. Luckily my 75 year old Mom was able to get an A/C room. Seemed odd to pay more for a room to get no A/C.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much to like about this place. Location is excellent, across the road from the black church - lots of sights and restaurants nearby and also close to bus stops. My room was at the back and was quiet but I suspect rooms at the front get a lot of noise. Room was very spacious, bed very comfy and shower excellent. Good wi-fi, clean throughout. Okay breakfast. Great reception staff. No lift. Would definitely stay here again
Stayed 4 nights in Jun 2019

10/10 Excellent

Pavlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Mike, Philadelphia

Liked: Cleanliness, staff & service
Disliked: Room comfort
Fix the shower door, it leaked all over the floor. The location was good and the staff was helpful. The on-site parking was a bit of a hassle, though.
Stayed 2 nights in Oct 2018
Response from Management on 27 Nov 2018
Thank you Mike for your review and indications. We are looking forward to meeting you again.

8/10 Good

Gummie, Hawaii

Liked: Staff & service, room comfort
Perfect location to Main Square The Black Church and Brasov sign is directly across the street. We used the Tui travel shop steps away in the main square to book our tours to Bran, Sibiu & Sighisoara. Breakfast was included in our rate but we had it only one morning and missed out on 3 mornings because it is served at 9 a.m. and our tours began at 8:30 a.m. Lights in bathroom weren’t working but was fixed next afternoon. Shower drain was slow. Room 103 was spacious. We requested no stairs due to mobility issues. Far walk if you book Direct Aeroporter back to Bucharest Airport.
Stayed 4 nights in Oct 2018
Response from Management on 27 Nov 2018
Dear Gummie, Thank you for your review, we are glad that your experience was a good one and we are sorry for all the inconveniences caused. Good day!

8/10 Good

Jesus m

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Central Annapolis on 26 Sept 2018
Thank you for staying with us and for your your feedback!

10/10 Excellent

rivlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly and surprusing hotel
Stayed 1 night in Sep 2018
Response from Central Annapolis on 26 Sept 2018
Thank you for staying with us and for your your feedback! Your opinion matters to us! Have a lovely day!

6/10 Okay

Jesus m

Nothing special
Poor breakfast. No point to pay. Its better to have breakfast outside.
Stayed 1 night in Sep 2018
Response from Management on 25 Oct 2018
Dear Jesus, We are sorry that your experience wasn't as good as you expected. We are looking forward to improve our services. Thank you.

8/10 Good

Jeff, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had mixed experiences, some my fault, but at the end of the day, it's an old building, the staff were helpful, and the location was amazing.
Stayed 9 nights in Aug 2018
Response from Management on 29 Aug 2018
Dear Jeff, Thank you for your review. Best regards