All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 103 out of 203 reviews" "
10 - Excellent
103
Rating 8 - Good. 47 out of 203 reviews" "
8 - Good
47
Rating 6 - Okay. 20 out of 203 reviews" "
6 - Okay
20
Rating 4 - Poor. 17 out of 203 reviews" "
4 - Poor
17
Rating 2 - Terrible. 16 out of 203 reviews" "
2 - Terrible
16
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Excellent
Nazeart
Travelled with family, Travelled with family and small children
Hello Nazeart,We are pleased to hear that you found our hotel clean and comfortable during your stay. Your feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable experience.
2/10 Terrible
Joseph
Travelled with family
15 Apr 2024
Major issue: sexual moaning from above, left, and right for vast majority of the night and day.
The desk said they will ask others to be quiet. Nothing changed, the moaning continued.
Clearly, this place isn’t good for normal people looking for a temporary resting spot for a night or two.
BE CAREFUL BRINGING CHILDREN HERE.
Joseph
Stayed 2 nights in Apr 2024
Response from Manager on 17 Apr 2024
Hello Joseph, We're sorry to hear about your experience. Guest comfort is important to us, and we encourage all guests to address any disturbances directly with our team during their stay. It's unfortunate to learn that the noise concerns from other guests were not fully resolved during your visit. Your feedback will be shared with the team for their awareness. Hope any future visits are more to your liking.
Clean room with everything you need to have a comfortable stay. Nice, big shower. Friendly staff and quick check in. Right down the street from Downtown Brea too. Would definitely stay again! 👍
Angie
Stayed 2 nights in Mar 2024
Response from Manager on 5 Apr 2024
Hello Angie,We're glad to hear that you enjoyed your stay with us and found our room amenities and location convenient. Our team strives to provide excellent service to all our guests. Should you have any future travel plans to Brea, we would be honored to welcome you back. Thank you for choosing our hotel!
The small size property has convenient guest laundry on the site, room is clean, close to high way and downtown, walkable to downtown area. Within 15 min drive to Disneyland and Knott Berry Farm.
Adelina
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Adelina,We're thrilled to hear you found our convenient guest laundry, clean rooms, and proximity to highways and downtown to your liking. It's great to know you found our location walkable to the downtown area and within a short drive to Disneyland and Knott Berry Farm. We appreciate your positive feedback on your stay with us.
Clean, quiet, close to everything! But bring your own soaps and shampoo, etc.
Shannon
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Shannon,Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel clean, quiet, and conveniently located. We appreciate your suggestion regarding personal amenities and will take it into consideration for future improvements. We hope you had an enjoyable stay and look forward to welcoming you back in the future.
Hello Conant,We are thrilled to hear that you had a pleasant stay with us! Should you have any further details to share about your experience, please feel free to reach out to us directly. We hope to welcome you back soon!
10/10 Excellent
ELIDA
12 Mar 2024
ELIDA
Stayed 1 night in Dec 2023
Response from Manager on 16 Mar 2024
Hello ELIDA,We are thrilled to hear that you had a wonderful experience during your stay with us! If you have any further feedback to share, please do not hesitate to reach out to us directly. We look forward to welcoming you back again soon!
2/10 Terrible
Larry
28 Feb 2024
Larry
Stayed 2 nights in Feb 2024
Response from Manager on 2 Mar 2024
Hello Larry, We are sorry to hear that your experience did not meet expectations. Please do not hesitate to reach out to us with any feedback you would like to share. We value your input and hope to welcome you back in the future for a better stay.
owners were very nice. room was clean.
easy parking-
william
Stayed 4 nights in Feb 2024
Response from Manager on 1 Mar 2024
Hello william,We are pleased to hear that you found our team accommodating and the room clean during your stay. Our convenient parking is designed to make your visit as hassle-free as possible. Thank you for sharing your feedback with us.
6/10 Okay
Kate
23 Feb 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Kate
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Kate,We appreciate you choosing to stay with us and hope you had a pleasant experience overall. Please reach out to us directly with any specifics to help us improve our services. We look forward to welcoming you back in the future.
10/10 Excellent
Olivia
27 Jan 2024
Olivia
Stayed 1 night in Jan 2024
Response from Manager on 28 Jan 2024
Hello Olivia,We appreciate your perfect rating! We're delighted that you enjoyed your stay with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another fantastic experience.
Hello Velia,Thank you for choosing our hotel for your stay! We appreciate the positive rating and hope you had a wonderful experience with us. If you have any suggestions or further feedback, please feel free to reach out to us directly. We value your input and would love to hear from you.
Dear Guest,Thank you for your feedback on our hotel's location. We strive to provide a convenient and accessible experience for our guests. If there is anything else you would like to share about your stay, please don't hesitate to contact us.
10/10 Excellent
Dustin
9 Jan 2024
Dustin
Stayed 6 nights in Dec 2023
Response from Manager on 31 Jan 2024
Hello Dustin,Thank you for picking our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We strive to provide excellent service and a comfortable stay for all our guests. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.
Property was very clean, modernized and quiet. Room was extremely spacious and featured a refrigerator and microwave. Check in was very easy.
Thomas
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello Thomas,Thank you for taking the time to share your positive feedback. We're thrilled to hear that you found our property to be clean, modernized, and quiet. It's wonderful that you appreciated the spaciousness of your room, as well as the convenient amenities like the refrigerator and microwave. We're glad that check-in was a smooth process for you. We appreciate your kind words and hope to welcome you back in the future.
10/10 Excellent
Aaron
2 Jan 2024
Liked: Cleanliness, amenities
The bed moved and made a lot of noise. It may be broken. Room was missing the shower towels.
Aaron
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello Aaron, Thank you for bringing these concerns to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will use it to improve our services. Please feel free to contact our management team directly to discuss your experience further.
Hello Allan,Thank you for sharing your experience at our hotel. We appreciate your feedback and are glad to hear that you found our property quiet. We strive to provide a calm environment for our guests' comfort. If there is anything else we can assist you with in the future, please let us know.
6/10 Okay
Jem
21 Dec 2023
Liked: Staff & service
Jem
Stayed 5 nights in Dec 2023
Response from Manager on 23 Dec 2023
Hello Jem,We appreciate you taking the time to rate our hotel. If there is anything specific that we can assist you with or if you have any feedback to share, please feel free to reach out to us directly. We value your input and would like to ensure that we provide the best possible experience for our guests.
10/10 Excellent
Allan
20 Dec 2023
Liked: Cleanliness
Allan
Stayed 1 night in Dec 2023
Response from Manager on 23 Dec 2023
Hello Allan,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a fantastic experience with us. Should you have any further feedback or suggestions, we encourage you to reach out to us directly, so that we may continue to improve and provide exceptional service. We hope to welcome you back in the future for another memorable stay.
Hello Jason,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a positive experience with us. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another great stay.
4/10 Poor
Pete
17 Dec 2023
Disliked: Cleanliness
Pete
Stayed 4 nights in Dec 2023
Response from Manager on 19 Dec 2023
Hello Pete, We're sorry to hear that your stay with us didn't meet your expectations. We value your feedback and encourage you to reach out to us directly so that we can address any specific issues you may have experienced. We appreciate your time and hope to have the opportunity to welcome you back in the future.
Hello Theresa,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future!
Clean, comfortable room. Great TV service. Great Wi-Fi service. Great shower. Comfortable bed. Quiet property.
Suggestions:
Could use a soap dish in shower. Could use a luggage rack in room. Could use hangars in room.
Mark
Stayed 13 nights in Nov 2023
Response from Manager on 15 Dec 2023
Hello Mark,Thank you for staying with us and for your valuable feedback. We appreciate your positive comments about our clean and comfortable rooms, great TV and Wi-Fi services, as well as the comfortable bed and quiet property. We will certainly take note of your suggestions regarding the soap dish, luggage rack, and hangers in the room to further enhance our guests' experience. We hope to welcome you back again soon.
6/10 Okay
derrick
11 Dec 2023
derrick
Stayed 1 night in Dec 2023
Response from Manager on 15 Dec 2023
Hello derrick, Thank you for your recent stay at our hotel. We appreciate you choosing us for your accommodation. If you have any specific feedback or concerns regarding your stay, please feel free to reach out to us directly. We value your input and would like to ensure a positive experience for all of our guests.
Hello Louis,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back again in the future.
Really nice, clean room, bathroom, parking lot in a clean, quiet suburban area. About a 15’ walk to a nice downtown area in Brea with some good dining options.
Minor points, mainly for feedback:
- would be good to have coat hangers.
- I think most people prefer led lights that are ‘warn/soft white’, not the bluish ‘daylight’ ones.
Kai
Stayed 1 night in Dec 2023
Response from Manager on 9 Dec 2023
Hello Kai,Thank you for choosing our hotel for your stay and sharing your feedback. We're glad to hear that you enjoyed the cleanliness of the room, bathroom, and parking lot, as well as the tranquility of our suburban area. We appreciate your suggestion regarding coat hangers, which we'll take into consideration for future improvements. Your preference for warm/soft white LED lights is duly noted, and we'll evaluate this to enhance the lighting experience for our guests. We look forward to welcoming you back in the future.
Hello Nathaniel,We appreciate your positive feedback regarding our spacious and clean rooms, as well as the comfortable beds. It's great to know that you found your accommodation satisfactory. We strive to maintain high standards of cleanliness and comfort for our guests. Thank you for sharing your experience with us.
Hello ROBERT,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We hope to have the opportunity to welcome you back in the future and exceed your expectations.
Room was clean and we felt safe. There was a microwave, refrigerator, and WiFi. The heating and air conditioning was not modern enough to shut off when not needed; so we had to listen to it running all night (until we shut it off). There was no carpet on the floors and no blanket on the bed.
Eric
Stayed 1 night in Nov 2023
Response from Manager on 29 Nov 2023
Hello Eric,Thank you for sharing your feedback with us. We're glad to hear that you found the room clean and felt safe during your stay. We apologize for any inconvenience caused by the heating and air conditioning unit running throughout the night. Your comments will be shared with our team for further improvements. Additionally, please note that our rooms are designed with hardwood floors for cleanliness purposes. For future stays, please feel free to request an extra blanket from our front desk.
The room was nice and clean, and the check-in staff was helpful. The only issue we had was that there wasn't a towel rack/shelf in the bathroom nor any shelf surface in the shower. I had to put my toiletries on the shower floor and my towel was hanging outside across from the bathroom door. I don't like setting my clothes or towel on the toilet lid. I've never been in a motel that didn't have a towel rack in the bathroom which is the only reason why I'm giving it 4 stars.
Lisa
Stayed 3 nights in Nov 2023
Response from Manager on 28 Nov 2023
Hello Lisa,Thank you for choosing our hotel for your recent stay. We're glad to hear that you found the room clean and our check-in staff helpful. We apologize for any inconvenience caused by the absence of a towel rack and shelf in the bathroom. We appreciate your feedback and will take it into consideration for future improvements. We hope to welcome you back for a more satisfactory stay in the future.
10/10 Excellent
Engelbert
Business traveller
23 Nov 2023
Great Staff always!!
Engelbert
Stayed 2 nights in Nov 2023
Response from Manager on 26 Nov 2023
Hello Engelbert,Thank you so much for your kind words! We're thrilled to hear that our staff left a positive impression on you during your stay. Providing excellent service is what we strive for, and we're glad that we met your expectations. We hope to have the pleasure of welcoming you back in the future for another great experience at our hotel.
Hello Osvaldo,We are thrilled to hear that you had a wonderful experience during your stay with us! It was our pleasure to have you as our guest and we are delighted that everything met your expectations. We hope to welcome you back soon for another exceptional stay.
It was a non smoking room, but had cigarette burn holes in the bed linens , no fitted sheet, just a flat sheet over the mattress. Stained pillows and sheets. Towels were thin and old.
I saw 2 bugs in the room, a roach ran under the tv the night I checked in, and there was a cricket in the bathroom in the morning.
I told the person I checked out with about both issues and he really didn't seem to listen or care.
Gross place and I didn't sleep well.
Verified traveller
Stayed 1 night in Nov 2023
Response from Manager on 24 Nov 2023
Dear Guest, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Hetvi is very kind, professional, and welcoming during check-in and checkout. Thank you Hetvi, you’re great!
Miguel
Stayed 2 nights in Nov 2023
Response from Manager on 22 Nov 2023
Hello Miguel,Thank you for taking the time to share your experience with Hetvi! We greatly appreciate your kind words about her professionalism and welcoming demeanor. We will make sure to pass on your compliments to her. It was our pleasure to have you as our guest, and we hope to welcome you back again soon for another excellent stay.
8/10 Good
Justine
Travelled with family and small children
17 Nov 2023
Liked: Cleanliness, staff & service
If you’re looking for a quick cheap stay then it’s okay, it feels like an empty shell room. The beds are very noisy and so is the outside. You get what you pay for. The staff was kind
Justine
Stayed 1 night in Nov 2023
Response from Manager on 18 Nov 2023
Hello Justine,We appreciate you choosing to stay with us and for taking the time to share your feedback. We strive to offer affordable accommodations while maintaining a comfortable experience for our guests. We apologize if the noise level affected your stay, as outside noise can be unpredictable. Nevertheless, we are glad to hear that our staff's kindness made a positive impression on you. We hope you will consider staying with us again in the future.
Hello Joel,We're glad to hear that you found our hotel to be nice and peaceful. Thank you for taking the time to share your feedback. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.
Hello Jeannette,Thank you for your feedback regarding the hotel's cute decoration. We're delighted to hear that you appreciated our attention to detail.
Hello CHIAYING,Thank you for sharing your exceptional feedback! We strive to deliver an exceptional experience to all guests and are delighted that we exceeded your expectations. We appreciate your support and hope to welcome you back soon for another memorable stay.
Was clean and loved the updated rooms. Was also glad we could arrive a bit later as several other places didn’t allow that. Easy check in and good parking.
Verified traveller
Stayed 1 night in Nov 2023
Response from Manager on 9 Nov 2023
Dear Guest,Thank you for choosing our hotel for your stay. We're delighted to hear that you appreciated our clean, updated rooms and the flexibility with our late check-in policy. We pride ourselves on providing a seamless and efficient check-in experience, along with ample parking facilities. We hope you had a comfortable stay with us and look forward to welcoming you back in the future.
The Recency Motel in Brea is a very clean a great Motel. The King room is very spacious and well-furnished for a much comfortable stay. Bayvo does an amazing job during checking-in. Bayvo is very diligent and answers all your questions efficiently. Thank you for the great service Bayvo! I appreciate you and your kindness. I apologize if I misspelled your name.
Miguel
Stayed 1 night in Oct 2023
Response from Manager on 5 Nov 2023
Hello Miguel,Thank you for taking the time to share your positive experience with us at Recency Motel in Brea. We are thrilled to hear that you found our King room spacious and well-furnished, ensuring a comfortable stay. We will pass along your kind words to Bayvo for the excellent service provided during check-in. We greatly appreciate your feedback and look forward to welcoming you back in the future.
6/10 Okay
Julie
Travelled with family
31 Oct 2023
Julie
Stayed 3 nights in Oct 2023
Response from Manager on 3 Nov 2023
Hello Julie,Thank you for sharing your exceptional rating! We are thrilled to hear that you had such a fantastic experience during your stay with us. It truly means a lot to our team. We hope to welcome you back again in the future for another incredible stay.
6/10 Okay
Jandy
27 Oct 2023
Disliked: Staff & service
We were there for 3 days and we didn’t had towels to shower
Jandy
Stayed 3 nights in Oct 2023
Response from Manager on 28 Oct 2023
Hello Jandy,We apologize for the inconvenience you experienced with the towels. Our team will address this issue promptly to ensure it doesn't happen again. Thank you for bringing it to our attention.
Hello Mike,Thank you for your feedback. We appreciate your positive rating and are thrilled to hear that you had a wonderful experience with us. We hope to welcome you back soon!
4/10 Poor
Franco
21 Oct 2023
Franco
Stayed 3 nights in Oct 2023
Response from Manager on 25 Oct 2023
Hello Franco,Thank you for your positive rating! We appreciate your feedback and hope to welcome you back soon.
10/10 Excellent
Ana
Travelled with partner
21 Oct 2023
Liked: Amenities
Great room, tranquil and cozy
Ana
Stayed 2 nights in Oct 2023
Response from Manager on 22 Oct 2023
Hello Ana,Thank you for your kind words! We're delighted to hear that you enjoyed your stay and found our room to be tranquil and cozy. We strive to provide a relaxing and comfortable experience for all our guests.
10/10 Excellent
Evette
13 Oct 2023
Liked: Staff & service
Evette
Stayed 2 nights in Sep 2023
Response from Manager on 17 Oct 2023
Hello Evette,Thank you for your excellent rating! We strive to provide the best experience for our guests. Hope to welcome you back soon!
Hello Lars ,Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.