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Reviews of Holiday Inn Express & Suites Brenham South, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Brenham South, an IHG Hotel
2685 Schulte Blvd, Brenham, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 225 out of 295 reviews" "
Rating 8 - Good. 53 out of 295 reviews" "
Rating 6 - Okay. 9 out of 295 reviews" "
Rating 4 - Poor. 3 out of 295 reviews" "
Rating 2 - Terrible. 5 out of 295 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Amanda

The location was great and it had access to restaurants, supermarkets and gas stations. The room was clean and had everything we needed for our stay. The beds were comfortable and the bathroom was clean as well. Breakfast was delicious. It served scrambled eggs, bacon/sausage patties, pancakes, cinnamon rolls, cereal, yogurt, oatmeal, toast, fresh fruit like apples, oranges and bananas; apple and orange juice, and, of course, coffee. Great place to stay.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower needs more water pressure
Stayed 2 nights in Apr 2024

10/10 Excellent

Darryll

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our stay was great
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern room furniture and fixture. Bathroom very nice with a great shower. Water pressure is very good in the shower. Complimentary breakfast was very good. Highly recommended to stay.
Stayed 1 night in Mar 2024

8/10 Good

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel. It's not walkable to the places in Downtown Brenham you'll want to visit but if you're driving there for a getaway (as we did) it's a short drive (5-10 minutes) away. It was clean and quiet. The breakfast was underwhelming but free hotel breakfasts always are. There is an HEB, Wal Mart, and Walgreens within 1/2 a mile so you can pick up whatever you need if you forgot anything.
Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quiet and comfortable.
Stayed 1 night in Feb 2024

2/10 Terrible

Blake

Stayed 2 nights in Jan 2024

10/10 Excellent

Donna, NEDERLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, clean, efficient, worth it!
Ok five stars doesn’t mean this is Il Pellicano, it means it’s the most you can possibly wish for in Brenham. The rooms are well designed with all the amenities and good furniture. And the bedding and linens are new, much above average and not worn down to rags like so many places. (Seriously, people, you can’t wash and dry a towel over a thousand times and just keep using it til it disappears.). Beds comfy, good pillows and there’s actually enough light in the room, a rarity that’s appreciated. Heat worked well and elevators and public areas well operating and nice looking. Good sound attenuation between rooms. Tons of charging ports located throughout, not just one lonely worn out one on the desk. So yes. Stay here.
Stayed 2 nights in Jan 2024

10/10 Excellent

Seth, Fancy Farm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay all the way around!
Stayed 1 night in Dec 2023

10/10 Excellent

Wendy

Stayed 1 night in Dec 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dean

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Front desk male ( I didn't get his name) was very nice and helpful!
Stayed 2 nights in Nov 2023

10/10 Excellent

RODOLFO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023

8/10 Good

Blake

Stayed 3 nights in Nov 2023

10/10 Excellent

Cay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love IHG
Friendly staff and awesome breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Marc

Stayed 2 nights in Nov 2023

10/10 Excellent

Leah

Stayed 1 night in Nov 2023

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The front staff was very unfriendly, the cleaning staff would still knock and want to clean the room even if the rooms had a do not disturb sign hanging on the door. Every day about 10 am I could hear the cleaning staff clean the room above min, it sounded like they were upset and would slam everything and drop things almost like a herd elephants upstairs. The breakfast crew would stop cooking or putting anything out after 8:30 even though it stops at 10:00 am.
Stayed 5 nights in Nov 2023

10/10 Excellent

Scottie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this location every year for the Round Top Antiques fall show. The staff is courteous, helpful and the facilities are spotless. I have stayed in many hotels and the cleaning was exceptional. Highly recommend.
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised. I usually stay at 4 and 5 star properties. This hotel is immaculate, my room was very clean and comfortable. The bed, pillows, was perfect. The shower was strong. Breakfast was fine, and the staf very friendly, I cannot recommend this hotel enough . Great job!
Stayed 2 nights in Oct 2023

10/10 Excellent

Ted

Stayed 1 night in Oct 2023

8/10 Good

Darren L.

Stayed 1 night in Oct 2023

4/10 Poor

Charlotte

Travelled with family
Disliked: Cleanliness, staff & service
Night manager very friendly, but the day one was not. Called us as we are leaving our room at checkout time to tell us it was checkout time. Housekeeping had already knocked on our door 3 times starting at 8:45. Checkout is at 11. Felt like they could not wait to get us out. I have never had someone call the room to tell us it was checkout time. Have stayed here several times before, but not again. It was almost as if we were an inconvenience.
Stayed 1 night in Oct 2023

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Breakfast was really good. Lots of choices & food quality was good.
Stayed 1 night in Oct 2023

10/10 Excellent

Larry, Seadrift

Stayed 2 nights in Oct 2023

10/10 Excellent

Kristel

Nice place
Stayed 1 night in Oct 2023

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and stay there for the tesla destination charger!
Stayed 2 nights in Oct 2023

10/10 Excellent

Kaylyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from MP - Guest Relations Manager on 20 Sept 2023
Hello Amanda, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wet nice hotel. Great breakfast.
Stayed 2 nights in Sep 2023
Response from MP - Guest Relations Manager on 10 Sept 2023
Hello Linda, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Excellent

Lesley

Stayed 2 nights in Sep 2023
Response from MP - Guest Relations Manager on 10 Sept 2023
Hello Lesly, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Much nicer than area motels, not nice enough to justify the expense and late check-in time, not thrilled about the giant cell phone tower over the hotel.
Stayed 1 night in Jul 2023
Response from MP - Guest Relations Manager on 10 Sept 2023
Hello Heather, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Jul 2023
Response from MP - Guest Relations Manager on 10 Sept 2023
Hello Roland, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Excellent

Brandy

Stayed 1 night in Jul 2023
Response from MP - Guest Relations Manager on 10 Sept 2023
Hello Brandy, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Okay

CHAD

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Comfortable beds clean rooms Staff was not friendly
Stayed 2 nights in Jul 2023
Response from MP - Guest Relations Manager on 10 Sept 2023
Hello Chad, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 Excellent

Nita F

Stayed 2 nights in Jul 2023
Response from MP - Guest Relations Manager on 10 Sept 2023
Hello Nita, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from MP - Guest Relations Manager on 10 Sept 2023
Hello Valued Customer, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Excellent

Granville

Stayed 7 nights in Jul 2023
Response from MP - Guest Relations Manager on 10 Sept 2023
Hello Granville, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Tim

Stayed 1 night in Jul 2023

10/10 Excellent

Shawn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was super helpful and polite. Super clean, possibly the cleanest hotel I’ve been to.
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2023

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023