Brenzone sul Garda Hotel Guide - Family Friendly Hotels in Brenzone sul Garda, Veneto

"Nice breakfast with gluten free options. Unfortunately, the check in was terrible. Guy at the reception was unpleasant and ignorant. Despite my querries the day before our arrival, nobody from the hotel ever replied. Let alone told us there is no transfer after 10pm and that due to restricted parking one has to walk the bags about a kilometre from the car to the hotel. Not fun when it is late. One is tired and let alone has forgotten something in the car.. Fortunately, lovely lady at the reception called Neve has smoothed things up in the morning. Just that the night staff spoiled what otherwise would have been a fantastic experience."

"This was the most relaxing stay. The thermal pool is a game changer. The spa services were top notch. The brunch was unreal. Staff were lovely. Would absolutely stay again!"

"I had a deluxe balcony room. It’s says queen bed. It was 2 singles pushed together with 2 single comforters. Hated it. No coffee or tea in room. No mini bar Hated the shower you had to climb in bathtub to shower. The shower was on the side of the bathtub. Horrible shower doors Breakfast was ok if you got there ay 8am. If you got there at 9 am most things had gone or were cold. Not one of my favorite stays"

"Staff extemely friendly and obliging. Helped with general information, getting taxis, advising about buses etc. It was so good to have the little bar with food available at night. Buses from outside the hotel direct to the Old Town Arena area.The room was spotless with a good spacious bathroom. The location was great for us within easy access to the BMX international racing track. Would definitely stay here again and highly recommend. "

"Always a good stay in this hotel in Verona "

"Great location and Hotel"

"Staff was great !"

"The front desk staff were mean. They are not welcoming at all. They seem to have forgotten that they are in the hospitality industry. There was no bell man upon my arrival. Additionally, On my departure when I asked for a bell man it felt like pulling teeth. When they finally agreed to provide the bell man, he only brought my heavy bags and only to the front desk and not closet or into my car. Overall, the customer service was poor"

"This is not a 4 start hotel. Best a 3 star. Rooms bare. Breakfast not great at all . Would not stay here .family was unhappy staying here"