Denver Hotel Guide - Brighton Crossing hotels in Denver, United States of America.

"My biggest issue was being charged for parking and the way that the staff handled the situation. I was very happy that when we arrived there was a line of customers and the manager came out and helped get the line moving. She greeted us fine, but continued to check texts on her watch during the check in period. She then asked if we would be taking the shuttle to the airport and I told her we had a car we were returning in the morning, she then told me there was a $15 parking fee. This was not shown on the website while I was making the reservation, nor was it posted anywhere at the hotel while we were checking in. I asked her about this and she smiled and said that our room was not refundable and we could choose to do what we wanted. We ended up paying the fee, and was given a pass to put in the window of our car. The next morning, I happened to walk around the parking lot to see only 3 passes in car windows out of 23 cars in the lot...felt like we got taken on this one. She also did not explain to us how the lights worked in the room, good luck with trying to figure out that you have to use your room card to turn the lights on while you are in the dark. The location to the airport was outstanding. We had a "mini-suite", it was clean but was extremely small (I would say smaller than the average IHG hotel room). The breakfast was standard fair, but not a good as other chains. I am all for trying new hotels, but will stick to those with more proven track records."

"Underwhelmed. Receptionist was not warm and welcoming. A/c too noisy for me. Bed ok. Breakfast was poor. Gym was deficient-missing weights for women and no space or mats. Room not as expected for price. It was clean. There was no conditioner which I alway see as a sign of a really cheap ass hotel. As if women can really use “conditioning shampoo”. Room seemed cheap and decorative painting was dreadful. Tv was ok. Nice little diner very easy to walk to with a bar. "

"Great breakfast selection and well maintained property at a very convenient location with free shuttle to the airport"

"Room was clean and spacious "

"Breakfast wasn’t alone when we left hotel was run down. The pool had something going on that was “too dangerous” to swim In. To top it off the shuttle wasn’t running when we returned late night and we had to pay 35 dollars to go back to the hotel "

"Staff was great. Our bathroom was filthy. Mold around the tub, toilet seat looked like it was refreshed by painting it. The floor hadn’t been swept. There was a pill on the floor in the bathroom. There was a great breakfast. And staff was attentive and friendly "

"I only spent one night at the hotel, but everything was nice. The lobby is very cute,and clean. The breakfast was decent, nothing too big, just good enough to hold you over. My rm was clean as well"

"The shuttle to the airport was prompt and friendly."

"Very clean. Next to the airport "