Thanks Lucy hope to see you again some day

Thanks Adrian & JUDY (!) ..... we look forward to having you back and the corner garden will be replanted !!

Thanks Michael, we look forward to having you stay again.

Ths John We look forward to seeing you again and good luck with the hiking in Germany ...we are very jealous

Thx Elizabeth- hope to see you next time

Thx Alex Hope you find your place ..,come round for a drink when you move in Cheers

Thanks Wayne hope to see you again

Thanks so much hope to see you again.

Thx so much Ros n Rod how to see you again

Thx A Hope to see you again

We’re so sorry you were not completely delighted with your experience. We always ask our customers, at check-in, to immediately let us know if there is anything they need or are unhappy about, so your comments have taken us by surprise. Had you mentioned the towel problem we would have told you there were four extra towels in the bathroom right under the hand basin and we could have easily provided drying racks or space on the clothesline just outside your bathroom. There is no ceiling fan however there is a terrific A/C in the room. Brian sprays the garden for mosquitoes but at present, in winter, we could not find any - however, we do know some people are very sensitive to mosquitoes. No one has ever complained about the quantity or the condition of the many jams, butter, spreads, we provide, but since you are concerned about this we have taken this on board and have now provided, in addition, little sealed packs of all the different spreads. The towel rack is slim but it has two rails and so it is designed and fits two towels ok, in addition, there is a big double stainless steel hook right next to it for additional hanging space right opposite the shower. We are taking your whole drying issue on board and getting a heated towel rail for this room also. Finally, you mentioned that this, lower-cost room of our two, is at the front of the house and Riding Rd can be busy at times, however, the room has hush glass in the two floor to ceiling bi-folds, a view out to a beautiful garden (we are told) a deck with comfortable seating, lawn, a large fountain and a huge hedge which provides total privacy. I hope that these changes we make will improve our accommodation even more.

Thanks so much hope to see you again

Tanks a lot we look forward to seeing you again

Thanks W & J ... we look forward to seeing you again

Thank you so muh - hope to see you again

Thank you so much for you kind words Peter & Sally .. it was great having you both and look forward to seeing you again Brian & Marie

Thx John hope to see you again

Thank you

Thank you for your great review we really appreciate it

Thx Peter - smooth sailing my friend !

Thanks again Tess ... hope to see you again

thank you for your review

I'm sorry to hear that about the towels, they were quite expensive too ! We have a towel heater/dryer in that room now.

Thank you .. great to have you hope to see you again

Thanks Laddie ... the perfect guest, great to have you back again Brian

Thank you for your review - e would live you have you back again ... thx for staying at the Balmoral Queenslander !

Hey thanks so much for your review , great to have you and hope to see you again. Brian

Thanks Stevo, Hope to see you again some time Brian

Soo thank you so much for your review ... we really hope to see you again

Thank you Stephanie .. we hope to see you again. We have a brand new bigger TV in that room now !!

Laddie Thank you so much for the really thorough review ..we love to share our place with people and the fantastic area.and its so rewarding when people enjoy it. Marie & I really hope to see you again and we can point out a few more things such as "Flour & Chocolate" patisserie in Morningside !

Thanks Margaret ... I'm guarding your Ray Bans with my life !!