Exterior

Reviews of Motel 6 Brockton, MA

2 out of 5
Motel 6 Brockton, MA
391 Westgate Dr, Brockton, MA

Reviews

5.2
Rating 10 - Excellent. 183 out of 1000 reviews" "
Rating 8 - Good. 137 out of 1000 reviews" "
Rating 6 - Okay. 146 out of 1000 reviews" "
Rating 4 - Poor. 160 out of 1000 reviews" "
Rating 2 - Terrible. 374 out of 1000 reviews" "

5.2/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Neila

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I ordered non smoking room but was told otherwise. I guess every room is smoking room. The smell was horrible. Bathroom doors had no handle neither a lock. The bathroom and the bed, and the room in general were very clean. But the smell…
Stayed 1 night in May 2024
Response from Hotel Manager on 20 May 2024
Dear Neila,Thank you for taking the time to share your feedback with us. It’s unfortunate your stay with us was not ideal. It’s important to us that we offer our guests a quality experience and we’ll address your concerns with the appropriate members of our team moving forward. We hope you’ll give us another opportunity to share a more positive experience with you soon.Sincerely, Hotel Manager.

8/10 Good

Deneen

Travelled with pets
My stay was better than expected based on the online reviews. My room was clean and the bed was very comfortable. I could tell the bathroom had been partially updated, but the tub / shower were in bad shape. The tub looked like it either was not clean or had so much ground in dirt that it would not come clean. They have veneer floors that look like hardwood, which I'm sure is more sanitary since this is a pet friendly hotel. The only challenge with these floors is I was on the second floor and there was a room above me with small kids in it so anytime anyone walked or moved in their bed it sounded like they were coming through the ceiling. The walls seem like they are soundproof but the floor/ceiling definitely is not. Also there are two trash cans at the front entrance and they both were overflowing such that things were spilling out of them. This is not a welcoming sight when you arrive. All in all though this was not a bad stay and I would stay here again because of the price.
Stayed 1 night in May 2024
Response from Hotel Manager on 20 May 2024
Dear Deneen,Thank you for sharing your detailed feedback with us. We're glad to hear that your stay was better than expected, with a clean room and comfortable bed. We apologize for the issues you encountered with the tub and noise from the floor above. Your comments about the cleanliness of the front entrance are noted, and we'll address this promptly to ensure a more welcoming arrival experience for our guests. We appreciate your understanding and hope to welcome you back for another stay in the future.Sincerely, Hotel Manager.

10/10 Excellent

Roodfort

Stayed 1 night in May 2024
Response from Hotel Manager on 19 May 2024
Dear Roodfort, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Terrible

May

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Hotel Manager on 17 May 2024
Dear May, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient once again!
Stayed 1 night in May 2024
Response from Hotel Manager on 17 May 2024
Dear Jeremy, I appreciate you letting us know you had a nice stay with us and thank you for your kind words about our location. We look forward to welcoming you back soon.Sincerely, Hotel Manager.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a misunderstanding with a noise coming from another room. I left a review about how bad it was and the next day Atim @ the hotel desk, was very helpful with my issue. I would stay here again just because he was very nice about it and really wanted to help. Wish I could remove it but my only option was to update.
Stayed 1 night in May 2024
Response from Hotel Manager on 17 May 2024
Dear Jeremy,Thank you for sharing your experience. We’re glad to hear that Atim was able to assist you and resolve the issue with the noise. Your kind words will be passed along to him. We appreciate your understanding and look forward to welcoming you back for a more pleasant stay.Sincerely, Hotel Manager.

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was very comfortable and convenient right next to a mall so it’s easy to get anything I need. The staff, Atim, was really helpful any time I needed some assistance. Would stay here again when in Brockton.
Stayed 1 night in May 2024
Response from Hotel Manager on 17 May 2024
Dear Jeremy,We're thrilled to hear that you had a comfortable and convenient stay with us! It's wonderful to know that our proximity to the mall and the assistance provided by our staff member, Atim, enhanced your experience. We look forward to welcoming you back to our hotel during your next visit!Sincerely, Hotel Manager.

2/10 Terrible

Irma, Dorchester

Disliked: Staff & service
Stayed 1 night in May 2024
Response from Hotel Manager on 15 May 2024
Dear Irma, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness
Hated the shower.
Stayed 3 nights in May 2024
Response from Hotel Manager on 13 May 2024
Dear Paul, Thanks for the stay and the feedback. Your comments are important for us. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon.Sincerely, Hotel Manager.

10/10 Excellent

Eduardo D.

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very good place
Stayed 1 night in May 2024
Response from Hotel Manager on 13 May 2024
Dear Eduardo,We greatly appreciate your feedback. It makes us happy to hear that you had a good time with us. We look forward to serving you again soon.Sincerely,Hotel Manager.

2/10 Terrible

Anthony

Bad
Stayed 1 night in May 2024
Response from Hotel Manager on 13 May 2024
Dear Anthony,Thank you for your stay. But here you have not mentioned anything about the stay. Please provide us specific details so that we can address them. You will have a better experience next time.Sincerely,Hotel Manager.

2/10 Terrible

Jordan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, open used bar of soap left in the bathroom and someone’s hair left on the bed and bathroom sink
Stayed 1 night in May 2024
Response from Hotel Manager on 13 May 2024
Dear Jordan,Thank you for your feedback. We apologize for the cleanliness issues you encountered during your stay. This does not reflect our usual standards, and we appreciate you bringing it to our attention. We will address these issues with our housekeeping team to ensure they are rectified. We look forward to welcoming you back in the future.Sincerely, Hotel Manager.

6/10 Okay

Odell

Disliked: Property conditions & facilities
Just look unsafe and dirty
Stayed 1 night in Mar 2024
Response from Hotel Manager on 13 May 2024
Dear Odell,We're sorry to hear about your concerns regarding safety and cleanliness. We take the feedback seriously and will address these issues promptly. Our guests' comfort and safety are our top priorities, and we strive to provide a clean and secure environment. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager.

10/10 Excellent

Roodfort

Liked: Cleanliness, staff & service, property conditions & facilities
None...
Stayed 1 night in May 2024

10/10 Excellent

Paul, Brockton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Manager on 8 May 2024
Dear Paul, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager.

10/10 Excellent

kelton

Stayed 1 night in Apr 2024
Response from Hotel Manager on 8 May 2024
Dear kelton, Thanks for your choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager

4/10 Poor

Darline

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Apr 2024
Response from Hotel Manager on 4 May 2024
Dear Darline,Thank you for your stay. But here you have not mentioned anything about the stay. Please provide us specific details so that we can address them. You will have a better experience next time.Sincerely,Hotel Manager.

10/10 Excellent

Roodfort

Liked: Cleanliness, staff & service, property conditions & facilities
I never receive the breakfast i need it now...
Stayed 1 night in Apr 2024
Response from Hotel Manager on 3 May 2024
Dear Guest, Thanks for the stay and the feedback. Your comments are important for us. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon.Sincerely, Hotel Manager.

8/10 Good

michelle

Travelled with pets, Travelled with group
Liked: Staff & service, amenities
You give what you get. Staff is very respectful with me. I'm greeted with a first name basis. They tolerate nothing, so you can stay safe. It has quieted down a lot. The only complaint I have, heater/air conditioners should be cleaned. They are filled with dust and Debree which causes not to work properly. Im allergic to dust so i itch.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 2 May 2024
Dear michelle,Thank you for sharing your experience. We're pleased to hear that our staff treated you respectfully and made you feel safe during your stay. We apologize for any inconvenience caused by the cleanliness of the heater/air conditioners. Your feedback is valuable, and we'll ensure that the issue is addressed promptly to improve the comfort of our guests. We appreciate your input and hope to welcome you back for a more comfortable stay in the future.Sincerely, Hotel Manager.

6/10 Okay

Nilsen

Stayed 2 nights in Apr 2024
Response from Hotel Manager on 20 May 2024
Dear Nilsen, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

10/10 Excellent

Davidson

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Hotel Manager on 27 Apr 2024
Dear Davidson, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

10/10 Excellent

Bobby

Stayed 1 night in Apr 2024
Response from Hotel Manager on 23 Apr 2024
Dear Bobby, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

2/10 Terrible

Jeffrey

Stayed 1 night in Apr 2024
Response from Hotel Manager on 13 May 2024
Dear Jeffrey, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager.

6/10 Okay

Joseph

Disliked: Property conditions & facilities
The only thing that I like about this place it’s close to the Mall.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 23 Apr 2024
Dear Joseph,It was a pleasure and an honor to have you stay at our property. We greatly appreciate your kind words about our location, and hope that you will choose to stay with us again in the future.Sincerely, Hotel Manager.

10/10 Excellent

Kenneth

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
COMFORTABLE AND FRIENDLY!
Stayed 1 night in Apr 2024
Response from Hotel Manager on 19 Apr 2024
Dear Kenneth,Thanks for helping us by offering this review. You are kind to let us know that our friendly staff. The experience here has proven to be more than satisfactory to most guests who leave content and happy. Our guest feedback keeps us motivated and focused to be the best hotel. We trust you will give us one more chance. We appreciate the valuable time you spent in sharing your feedback. Thank you so much.Sincerely,Hotel Manager.

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 20 Apr 2024
Dear Bobby, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

2/10 Terrible

JASON

Disliked: Cleanliness, property conditions & facilities
Great motel if you want a black hooker on demand, to but crack off the bum who camps by the front door, or listen to the 3rd floor pimp back hand Yalanda
Stayed 1 night in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear JASON,I am distressed to see your comments. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again. Sincerely,Hotel Manager

6/10 Okay

James

Liked: Cleanliness, staff & service
I like the price but if you’re going there for peace and quiet, it’s a little noisy but not too bad at all. All you’re getting is a basic room and that’s exactly what I wanted
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear James,Thank you for taking the time to offer such detailed and informative comments about your stay at our hotel. Your favourable feedback makes us pleased, and we'll do everything we can to make up for any drawbacks. It would be our pleasure to formally welcome you back in the near future.Sincerely, Hotel Manager.

10/10 Excellent

Julian

Stayed 1 night in Apr 2024
Response from Hotel Manager on 29 Apr 2024
Dear Julian, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

4/10 Poor

Edenson

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rien du tout
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 10 Apr 2024
Dear Edenson,Thank you for your stay. But here you have not mentioned anything about the stay. Please provide us specific details so that we can address them. You will have a better experience next time.Sincerely,Hotel Manager.

8/10 Good

kattie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 10 Apr 2024
Dear kattie, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager.

2/10 Terrible

Faye

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy neighbors, I saw a roach and vacated the room immediately @ 3am in the morning to be sure my things didn't become contaminated and drove an hour to get home, while I was very tired. I knew right away the room was a dump, and wasn't that surprised it was infested.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 5 Apr 2024
Dear Faye,Thank you for sharing your concerns with us. We work hard to meet the needs of all our guests, but unfortunately we did not satisfy your expectations. All of our rooms undergo regular pest control, and I can assure you that there are no insects inside your room or in any area of our hotel. I hope we will have a chance to regain your confidence and prove how serious we are about excellent customer service. Sincerely, Hotel Manager.

2/10 Terrible

Herson

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
water flows through the PVC sink, wash the hand, so the floor is full of water.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 5 Apr 2024
Dear Herson,We apologize for the inconvenience caused by the issue with the sink in your room. Your feedback is important, and we'll address this promptly with our maintenance team to ensure it's resolved. We appreciate your understanding and hope to have the opportunity to provide you with a more comfortable stay in the future. Sincerely, Hotel Manager.

10/10 Excellent

Paul

Stayed 1 night in Mar 2024
Response from Hotel Manager on 1 Apr 2024
Dear Paul, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 27 Mar 2024
Dear Paul, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

6/10 Okay

ENSO

Not good
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 25 Mar 2024
Dear ENSO,Thank you for your stay. From an improvement point of view, we look for specific experience sharing. Please provide us more details about the areas of concern. You will have a better experience next time.Sincerely, Hotel Manager.

2/10 Terrible

Holly

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked nothing. There was physical fighting and yelling during night, police had to be called. I smelled cigarette smoke in a non smoking area. I’m Requesting a refund. Complained to staff and they acted like the didn’t no nothing. I will never stay at a motel 6 again
Stayed 1 night in Mar 2024
Response from Hotel Manager on 25 Mar 2024
Dear Holly,I am distressed to see your comments. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again. Sincerely,Hotel Manager.

4/10 Poor

Edwin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Hotel Manager on 25 Mar 2024
Dear Edwin, Thanks for your feedback and 2-star rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

10/10 Excellent

Nerlise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 25 Mar 2024
Dear Nerlise,We greatly appreciate your feedback. It makes us happy to hear that you had a good time with us. We look forward to serving you again soon.Sincerely,Hotel Manager.

2/10 Terrible

Kaymani

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 23 Mar 2024
Dear Kaymani, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

4/10 Poor

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super dirty.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 22 Mar 2024
Dear Melissa,Thanks for your comments and opinions. I’m upset to hear that we disappointed you and that you had such an unpleasant experience with the cleanliness was not up to standards. We have taken note of these comments to make sure we do better than ever for future guests. Thanks again for sharing your thoughts with us.Sincerely,Hotel Manager.

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Mar 2024
Response from Hotel Manager on 19 Mar 2024
Dear Kenny,Our clean hotel with many amenities is grateful for your kind words. It was a pleasure to serve you so well and we are delighted you were satisfied. We hope you will recommend our property and stay with us again next time you are in town. Sincerely,Hotel Manager.

10/10 Excellent

Jose, Dorchester

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Hotel Manager on 19 Mar 2024
Dear Jose,We greatly appreciate your feedback. It makes us happy to hear that you had a good time with us. We look forward to serving you again soon.Sincerely,Hotel Manager.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 16 Mar 2024
Dear Jose, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your stay. Sincerely, Hotel Manager

10/10 Excellent

Hughlando

Stayed 1 night in Mar 2024
Response from Hotel Manager on 5 Apr 2024
Dear Hughlando, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager.

10/10 Excellent

Joubenson

Stayed 1 night in Feb 2024
Response from Hotel Manager on 4 Mar 2024
Dear Joubenson, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager.

2/10 Terrible

Giovani

Stayed 1 night in Feb 2024
Response from Hotel Manager on 22 Mar 2024
Dear Giovani, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager.

2/10 Terrible

Pericles

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Hotel Manager on 2 Mar 2024
Dear Pericles, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager.

4/10 Poor

Lindsay

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor management and unfriendly staff. Had to wait hours for clean linen and towels. Maid's were very rude and they were never available for cleaning when you needed them. I'll never stay there again.The manager Amit was very inappropriate and also allowed his staff to do whatever they wanted. Which is nothing they're always on their phones or not at the desk.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 27 Feb 2024
Dear Lindsay,I am distressed to see your comments. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again. Sincerely,Hotel Manager.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Response from Hotel Manager on 27 Feb 2024
Dear Jose,We greatly appreciate your feedback. It makes us happy to hear that you had a good time with us. We look forward to serving you again soon.Sincerely,Hotel Manager.