Holiday Homes in Brookston

"Parking was easy. We had to wait at the desk for about 5 minutes to check in while the clerk finished what looked like a smoke break outside. We walked past him on our way from our car to the front door. Room seemed clean enough. Carpet was noticeably stained and worn in the hallway. We left too early to try breakfast. "

"Room was not stocked with towels, wash rags, toilet paper or tissues. Staff was rude when asked for supplies. "

"Property was very disappointing. 1. shower was scary. They attempted to paint over an old shower stall, and the paint was all peeling all over the floor, leaving the floor, very discolored and very slippery where they had painted old paint. 2. The hotel offered no freshwater for guests when we ask where to fill our water bottle we were sent to two decrepit water fountains in the back of the lobby by the back parking lot. The water was warm and the water shot in all directions it clearly had not been monitored and we had a hard time filling our water bottles. 2a. when I complained to the assistant general manager that I’ve never been in a hotel that did not offer freshwater to guests. She said it was not allowed at this hotel. She also said it would take a lot to have a water dispenser put in. She also said if I really wanted water, I could go to the third floor workout room where they had a water dispenser (one water dispenser for an eighth floor hotel.) 3. The workout room water dispenser was very outdated and also did not dispense cold water. The workout room was missing some weights. The workout room had no mats so nowhere to lie down. the workout room had an awful odor. 4. We did not get housekeeping service for our two nights stay. We left at 9 AM and did not return until 3:30 PM with no service again. I talked to the assistant general manager and she said we were told at check-in that we would not get service this weekend, but we were never told that we had to order"

"While the hotel in itself was nice, decent rooms and a decent breakfast. The hotel has absolutely no quiet time. We stayed for three nights and our first two nights we were woken up at 1:30 am by noisy neighbors. I called down both nights because it’s absolutely ridiculous. On the second night the gentleman at the front desk kinda gave me attitude about how it was different people than the previous night….okay and?? They were loud until 3:45 am!!! Screaming, yelling, slamming doors, trying to open the door between our room…absolutely ridiculous. I talked to others that were at the event we attended that stayed and they all said it was the loudest hotel they have ever stayed at. While the hotel was decent, we will not be staying at our next event in Lafayette. "

"I traveled with a service dog and the staff were very accommodating and kind. Everything was clean and the room was lovely. Pet friendly areas around as well. "

"Nice property Very crowded "

"Place is filthy "

"Breakfast was good simple and clean"

"Good. Not great. Priced right"