In-room safe, iron/ironing board, free cots/infant beds, free WiFi
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Reviews of Hampton Inn Broussard-Lafayette Area

2.5 out of 5
Hampton Inn Broussard-Lafayette Area
2280 East Main Street, Broussard, LA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 243 out of 377 reviews" "
Rating 8 - Good. 90 out of 377 reviews" "
Rating 6 - Okay. 20 out of 377 reviews" "
Rating 4 - Poor. 9 out of 377 reviews" "
Rating 2 - Terrible. 15 out of 377 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except for the shower, the shower head was running very slow and weak.
Stayed 2 nights in Mar 2024
Response from Nicholas L. Lewis on 4 Apr 2024
Thanks for staying with us at the Hampton Inn Broussard. Your kind words has definitely placed a smile on our faces this morning. We hope that you choose to stay with us during your next visit.

6/10 Okay

Hien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are friendly and the parking safe at night
Stayed 2 nights in Mar 2024
Response from Nicholas L. Lewis on 4 Apr 2024
Thanks for your recent stay at the Hampton Inn Broussard. Words cannot express how much we appreciative of your kind words. We always strive to provide our guests with a happy stay!

10/10 Excellent

Ranndolph

Travelled with family
Liked: Cleanliness, amenities
Prompt, respectfully, very welcoming.
Stayed 1 night in Mar 2024
Response from Nicholas L. Lewis on 20 Mar 2024
Thanks so much for such kind words. This truly means so much to me and my team. We hope you choose to stay with us on your next visit to our city.

8/10 Good

Allissa

Travelled with family
Liked: Property conditions & facilities
Aside from the room booking issue and attitude of the overnight staff, the stay was pleasant.
Stayed 2 nights in Feb 2024
Response from Nicholas L. Lewis on 19 Feb 2024
Good Morning Ms. Allissa ,First and foremost I hope that this communication finds you in great health and exquisite spirits. The sole purpose of this communication is to express our deepest gratitude for your recent stay and review of our property. We kindly appreciate you and look forward to making your next stay a Hampton Happy one!Respectfully,Nicholas L. LewisGeneral ManagerHampton Inn Broussard-Lafayette Area

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Nicholas L. Lewis on 19 Feb 2024
Good Morning Ms. Julie,First and foremost I hope that this communication finds you in great health and exquisite spirits. The sole purpose of this communication is to express our deepest gratitude for your recent stay and review of our property. We kindly appreciate you and look forward to making your next stay a Hampton Happy one!Respectfully,Nicholas L. LewisGeneral ManagerHampton Inn Broussard-Lafayette Area

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay, and the hotel was beautifully kept. Only issue I had was that the WiFi was not working and I never had access to it during my stay. Otherwise everything was perfect. I highly recommend this stop. The staff were super helpful and friendly. I was greeted every time I walked in the lobby.
Stayed 2 nights in Dec 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Diana

Response from Nicholas L. Lewis on 19 Feb 2024
Good Morning Ms. Diana,First and foremost, I hope that this communication finds you in great health and exquisite spirits. The sole purpose of this communication is to express our deepest gratitude for your recent stay and review of our property. We kindly appreciate you and look forward to making your next stay a Hampton Happy one!Respectfully,Nicholas L. LewisGeneral ManagerHampton Inn Broussard-Lafayette Area

8/10 Good

Diana

Response from Nicholas L. Lewis on 19 Feb 2024
Good Morning Ms. Diana,First and foremost I hope that this communication finds you in great health and exquisite spirits. The sole purpose of this communication is to express our deepest gratitude for your recent stay and review of our property. We kindly appreciate you and look forward to making your next stay a Hampton Happy one!Respectfully,Nicholas L. LewisGeneral ManagerHampton Inn Broussard-Lafayette Area

10/10 Excellent

Jake

Stayed 1 night in Nov 2023

4/10 Poor

Terri

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We arrived in Thanksgiving Day. There were NO restaurants or grocery stores open in Lafayette or Broussard. The hotel could have offered at least a few decent food options, e.g. sandwiches, fruit. It is very difficult to access the hotel due to reportedly long-term road construction. We had several broken items in our room: toilet with low water level allowing sewer gas to escape & inadequate flushing, battery failure on the door locking device such that our room key & the master key didn’t work, electrical outlet in bathroom seemed to have a short in it. Staff were not particularly friendly. As a Hilton Honors member, I was rather disappointed with our 4 night stay.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and very quiet
Stayed 1 night in Nov 2023

10/10 Excellent

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2023

10/10 Excellent

Ninette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
This hotel is very clean. The people at the check in desk were friendly and efficient. The bed was comfortable and the temperature was easily adjusted for our comfort. The breakfast was good with several choices. We spoke with one of the workers at breakfast and she was very friendly. We would definitely use this hotel again.
Stayed 1 night in Nov 2023

2/10 Terrible

Jake

Stayed 1 night in Nov 2023

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in great proximity to restaurants, gas stations and grocery stores. The staff was welcoming and friendly. The hotel and room were extremely clean .
Stayed 2 nights in Oct 2023

10/10 Excellent

Davis Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Connie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Mildew and soft floors - Old Hotel
The room smelled of mildew so bad we couldnt handle it. The floor was so soft my daughter almost fell threw (our room was on the 3rd floor). The hall noise was so loud that it sounded like the people were talking in our room.
Stayed 1 night in Sep 2023

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal hotel. My only negative is the bathroom doors. If you want any privacy, stay somewhere else. Barn door with huge gap (in both rooms we stayed in). Absolutely cannot poop without a potential audience. If that doesn’t bother you, it’s a great place.
Stayed 1 night in Sep 2023

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Road construction in the area caused us to go around in circles a few times. Hopefully it'll be done soon. Ready access to the Albertsons' shopping center and activities in the area, though. Wish there was a bar!
Stayed 2 nights in Sep 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent except for the a/c worked great both nights except during the wee hours if the morning. For some reason it would blow but not cool. Also breakfast was great except coffee is not hot enough!! As usual at nearly all hotels take your own pillow!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and safe and close to the interstate. No issues
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Sandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOLA GIRL IN BROUSSARD
Everything was perfect. I was very comfortable and felt very safe during my stay. The front desk clerk took the time to explain to me how to get to my destination through the parking lots with all the construction going on. It was my first trip to Broussard.
Stayed 1 night in Aug 2023

8/10 Good

Gregory

Stayed 1 night in Aug 2023

2/10 Terrible

Yesenia, Kyle

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a month in advanced and the day of my arrival I get a call that their is a water pressure issue on the 4th floor and the issue is being fixed and should be done the next day by 9am. They sent us to the best western for the night we were exhausted so fine we go. In the morning the front desk told me your rates will be adjusted because best western was cheaper than Hampton. I call Hampton and they said well your room won’t be ready until after 11 (clearly someone lied) I get there the manager is super disrespectful and telling me to not give her an attitude because she won’t give me a room at all!! Then tells me to cancel my stay through Expedia so she can give me a different hotel I didn’t do this and decided to wait for a room the next day I requested my room to be serviced and they told me it couldn’t be serviced unless I requested it the day prior (the manager told me it could get serviced whenever I wanted) and I did request it in advanced but they couldn’t find the “note”. The power went out the 3rd day for a couple of hours and according to the staff it happens quite often. our last night the front desk was recording our group in the lobby children included. This hotel was a nightmare I will never book here ever again because of their mistake I didn’t have a full day of hotel and had to keep my luggage in the car and they said my stay didn’t start until 3 pm the day after my booking date on Expedia they are rude disrespectful they refused to reimburse me

2/10 Terrible

Gloria

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Jul 2023

8/10 Good

TImothy

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue is that Hilton wouldn’t give me my points because I booked thru Expedia
Stayed 1 night in Jul 2023

2/10 Terrible

Wendy O

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
First off i checked in on a Friday at 3pm and my room wasnt ready. You can say you have a 3pm check in and not have any rooms available. Then when my room is finally available, i get locked out of it. First 3 times the changed my key then finally i requested to be moved to another room because obviously the door is broken. A worker comes to look at the door. He changed all 4 batteries and said it would bow work. We finally get into our room to settle for the night to find bugs in my bed! I go back downstairs to have housekeeping come to change everything to my surprise no ine but this 1 guy was working. The hotel was booked solid no other rooms were available. So i had to change the nasty bed myself and he only gave me sheets to sleep on. Didnt even have the ability to give me a new comforter. The next morning we wake up go down for breakfast.after that we head right back up stairs to find out that we are locked out again. 4 hours later maintenance shows up to let me in my room. I was locked out of my room 5/6 hours in a 24 hour period. Next day...i wake up and find the refrigerator is not working. I lost around $60 worth of food. Another day of sitting around waiting for maintenance to come and fix the problem. Also as I'm sitting around waiting. I cant even watch TV because the TVs were out in the entire hotel for over 2 days! This has been the worst hotel stay i have ever had!
Stayed 5 nights in Jul 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel staff was very helpful and friendly. Breakfast had a nice variety of food. Room was spacious and clean
Stayed 1 night in Jul 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
It’s great
Stayed 1 night in Jul 2023

10/10 Excellent

Kristie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. Very close to ball fields for tournaments. Overall nice place to stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was so easy to reach Youngsville LA
Stayed 2 nights in Jul 2023

2/10 Terrible

DUSTIN

Stayed 3 nights in Jun 2023

4/10 Poor

David

Travelled with family and small children
Disliked: Cleanliness, staff & service
Our room floor was sticky. On Day 2 we returned from a funeral to fund that hotel staff had removed the air conditioner to clean it, leaving the room hot with a opening to the outside. We could not rest after the funeral and were forced to leave the room. Hotel staff acted like it was no big deal. 35 years of travel and have never had the hotel remove the ac unit. Seams like something that could have been done when the room was vacant. I am looking for a refund
Stayed 3 nights in May 2023

2/10 Terrible

Pierre

Stayed 1 night in May 2023

10/10 Excellent

Alexis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to where I needed. The staff was busy but accommodating and everything seemed clean. Breakfast was pretty good
Stayed 2 nights in Apr 2023

6/10 Okay

Nettie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff ignored the do not disturb sign left outside my door and entered my room.
Stayed 2 nights in Mar 2023

6/10 Okay

Tracy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I travel for work, a lot, staying in hotels sometimes 3-4 times a week, literally around the US. We often or mostly check in after midnight. Rooms are always booked through expedia earlier in the night. This front desk woman was the rudest and least accommodating that I have ever met. I felt like I was completely ruining her night by simply showing up. Then when we left in the morning (prior to 8am, her and the other manager were opening and loudly arguing by the front desk) just gross but not surprising with her attitude. Our load got delayed and we ended up needing another night in the area…we went and stayed elsewhere.
Stayed 1 night in Mar 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Awesome beds rooms and bathroom is the most important thing to me and it was beautiful i will definitely be back
Stayed 1 night in Mar 2023

8/10 Good

Ernie

Liked: Staff & service
Stayed 2 nights in Feb 2023

10/10 Excellent

john

Stayed 2 nights in Feb 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Norma

Liked: Cleanliness, staff & service, room comfort
Great staff, clean, but bathroom fixtures were old and worn
Stayed 1 night in Jan 2023