Brownsville-Bawcomville Hotels

"I checked in on April 25, 2026 for a two‑night reservation. I booked through Expedia, for a business trip. What I walked into was nothing like what was advertised online. The photos on the website are completely misleading they do not match the reality of what this room actually looks like. The images show clean, modern, well‑maintained spaces. What I got was the exact opposite. The moment I entered the room, I saw a roach crawling inside, which is absolutely unacceptable for any hotel claiming to offer safe, sanitary accommodations. Then I noticed cobwebs hanging directly over the bed, proving the room had not been cleaned or inspected at even the most basic level. This wasn’t a small oversight this was a complete failure of housekeeping and hygiene. On top of that, there was constant loud disturbance outside my door, including kids running back and forth, yelling, and slamming doors. Between the pest infestation, the filth, the noise, and the false advertising, the room was completely unusable. I could not work, rest, or safely remain in the space. Because of these conditions, I left after only 4 hours. I did not stay overnight, and I did not receive the services I paid for. What makes this situation even more outrageous is the manager’s (Susan) behavior afterward. Instead of acknowledging the hotel’s clear failures, she tried to charge me for the entire two‑night stay, despite the fact that I left the same day due to their unsanitary and unsafe conditions."

"Did not seem safe, and they sold my room that was already booked ahead of time "

"The staff was very friendly and accommodating. I like the security of needing to use your key to gain entrance to the building. The outside had a constant marijuana smell and the lobby had a very weird, non-pleasant smell. One guest had a dog that peed in the lobby and then again in the elevator. The room itself was decent but did not have a coffee pot, iron, or ironing board. I did not review the amenities before booking so this could definitely have been an oversight on my part. It would have been helpful to have drapes on the window as there is a floodlight that shines directly into the room from the outside. This made it difficult to get to sleep. I would say, besides the friendly staff, you get what you pay for."

"Bathtub had a large rust stain on it, Bathtub drain trap corroded, TV did not work. No coffee maker. The room had cockroaches. "

"They are undergoing renovations at the moment but still very clean. Room was very nice and updated."

"I was satisfied with my stay the staff was excellent 20 is my rating "

"My room was very clean the bed was comfortable the pillow was fine. Amenities met my needs. The front desk spectacular. 10+ Yes I’ll stay on my next visit. "

"The hotel was under construction, but that's OK, that just means they are making it better. Our room was huge and it was actually 2 rooms, the 2nd was an office with an 8 person table and a drawing board. It had a shower and a huge tub, which I loved, especially since it actually had HOT water which a lot of hotels don't have. "

"It was straight for 2 nights .my cable didn't work"