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Ayenda Victoria Comfort

2.5 star property
Travelers find comfort and convenience at this central property, with nearby tours and fresh coffee to start the day.

Choose dates to view prices

Ayenda Victoria Comfort, in the city center, offers practical amenities for travelers. Guests enjoy free WiFi, an on-site cafe, and laundry facilities. The staff is praised for their helpfulness with tour arrangements and luggage storage.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Room service
  • Housekeeping
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About this property

Ayenda Victoria Comfort

  • Property highlights
  • Ayenda Victoria Comfort provides amenities, such as a coffee shop/cafe and laundry facilities. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • English breakfast (surcharge), a 24-hour front desk and a front desk safe
    • Luggage storage, tour/ticket information and smoke-free property
  • Room features
  • All guest rooms at Ayenda Victoria Comfort boast comforts, such as air conditioning, in addition to
  • Other conveniences in all rooms include:
    • Showers and soap
    • 30-inch TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and phones

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 9 October to 14 October:
  • Dining venue
  • Laundry facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately COP 8000 for adults and from COP 8000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Ayenda Victoria Comfort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ayenda Victoria Comfort?

This property doesn't offer parking.

What time is check-in at Ayenda Victoria Comfort?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Ayenda Victoria Comfort?

Checkout is at noon.

Where is Ayenda Victoria Comfort located?

Situated in Bucaramanga, this hotel is steps away from Holy Family Cathedral and Bucaramanga Chamber of Commerce. Antonia Santos Park and Santander Theatre are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.6

Cleanliness

9.0

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 4 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

Reviews

Verified

8/10 Good

Hosni

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Everything is great for the prize, BUT if you need to work remotely, there are no connectors to charge your laptop in the room. I needed to go to the dinning room to work everyday, which is not ideal if you have meetings.
Stayed 6 nights in Jun 2025
Verified

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tenia reserva estaba sobrevendido
Stayed 1 night in Jun 2025
Verified

8/10 Good

antonio alejandro

Liked: Staff & service, amenities, property conditions & facilities
Excelente ubicación, la catedral a unos pasos.y centros comerciales a minutos caminando
Stayed 1 night in Sep 2024
Verified

8/10 Good

Cloris Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lo recomiendo

Todo muy bien
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

MARIA S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Christopher

Stayed 1 night in Jan 2025