Holiday Inn Bucaramanga Cacique by IHG

Property class: 3.5

Choose dates to view prices

At Holiday Inn Bucaramanga Cacique by IHG, you can look forward to a poolside bar, a terrace and shopping on-site. Indulge in a massage at Sol & Vida, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a playground.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is €96
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, and a clock.

Standard Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds (High Floor)

A hotel room with two beds, a desk, a chair, and a television.

Standard Room, 2 Double Beds (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Premium Room

A modern hotel room with a large bed, bedside tables, a desk with a computer, a chair, and a television.

Premium Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (High Floor)

A modern hotel room with a large bed, bedside tables, a desk with a computer, a chair, and a television.

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A bed with white bedding and pillows against a brown headboard.

Standard Room

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a desk with a lamp, a phone, and a painting on the wall.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, bedside tables, a desk with a computer, a chair, and a television.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a television.

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(29 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom (Walk-In Shower)

A modern hotel room with a large bed, a desk with a lamp, a chair, and a large window with curtains.

Suite, 1 Bedroom (Walk-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet
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About the area

Located in Sotomayor neighbourhood, Holiday Inn Bucaramanga Cacique by IHG is connected to a shopping centre. Centro Cultural del Oriente Colombiano and Custodio Garcia Rovira Cultural House are local attractions and those in the mood for shopping can visit Cacique Shopping Mall and Cabecera Shopping Mall. Travelling with kids? Consider Eloy Valenzuela Botanical Garden, or check out an event or a game at Alfonso Lopez Stadium. Visit our Bucaramanga travel guide
Map
Transversal Oriental Con Calle 93, Bucaramanga, Santander, 68001

What's nearby

  • Cacique Shopping Mall
    1 min walk - 0.0 km
  • La Flora Ecological Park
    13 min walk - 1.1 km
  • Cabecera Shopping Mall
    4 min drive - 1.8 km
  • University of Santander
    4 min drive - 1.8 km
  • Universidad Industrial de Santander
    8 min drive - 6.0 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.)
    29 min drive

Restaurants

  • Plazoleta de Comidas
    1 min walk
  • Sky Bar Hotel Holiday Inn Bucaramanga Cacique
    1 min walk
  • Crepes & Waffles
    1 min walk
  • Restaurante 1622 Hotel Holiday Inn Bucaramanga Cacique
    1 min walk
  • Ketaco - Te Late
    1 min walk

About this property

Holiday Inn Bucaramanga Cacique by IHG

  • Family-friendly hotel located in Sotomayor
  • At Holiday Inn Bucaramanga Cacique by IHG, you can look forward to a poolside bar, a terrace and shopping on-site. Indulge in a massage at Sol & Vida, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to a coffee shop/cafe and a playground, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool
    • Free self-parking and valet parking
    • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
    • Coffee/tea in reception, multilingual staff and a water dispenser
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 190 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces.
  • Extra conveniences in all rooms include:
    • Art supplies and free infant beds
    • Bathrooms with showers and free toiletries
    • TVs with premium channels
    • Mini fridges, coffee/tea makers and daily housekeeping

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  • Breakfast included
  • Free Wi-Fi
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  • Air-conditioning
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Frequently asked questions

Does Holiday Inn Bucaramanga Cacique by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 6:00 PM.

How much does it cost to stay at Holiday Inn Bucaramanga Cacique by IHG?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Bucaramanga Cacique by IHG on 23 Nov 2026 start from €96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Bucaramanga Cacique by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Bucaramanga Cacique by IHG?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Holiday Inn Bucaramanga Cacique by IHG?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM.

What time is check-out at Holiday Inn Bucaramanga Cacique by IHG?

Checkout is at 1 PM.

Does Holiday Inn Bucaramanga Cacique by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 40000 per vehicle applies.

Where is Holiday Inn Bucaramanga Cacique by IHG located?

This family-friendly Bucaramanga hotel is located in a shopping district, within 1 mi (2 km) of Cacique Shopping Mall, La Flora Ecological Park and University of Santander. Cabecera Shopping Mall and Acropolis Shopping Mall are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Bucaramanga Cacique by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 764 out of 1002 reviews
Rating 8 - Good. 160 out of 1002 reviews
Rating 6 - Okay. 41 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in every way, very caring, excellent hospitality and service
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast ok Hotel is ok too I had a good experience Staff great
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent service, staff and the breakfast awesome, but please check who stayed in the hotel. Next guesses to us was very un respectful, unacceptable behavior. In general I will return to the Cacique Holiday Inn next trip to Colombia.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is the reason I stay at this hotel, Staff super friendly too.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean hotel with excellent staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly Rooms were clean Only issue was that the pool was closed when we tried to get it
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice hotel and view,
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, big room, comfortable beds
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
room was clean every day and the staff was friendly.
rooftop at night
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent quality food.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pristine establishment, excellent service, fantastic views, will definitely recommend/ come back
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place well located in a quiet and safe environment.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice roomsand restaurants. Friendly and helpful staff.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, food was amazing (a bit overpriced), room was comfortable and clean, staff was just amazing - kudos to Leydi and Douglas (or Diego?) from reception! I will definitely be back.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at holiday inn in Bucaramanga

The hotel was really nice, clean and kind personal
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great Hotel, friendly staff. Very confortable rooms with great amenities. I recommend if your coming to visit the area!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is awesome, the rooms so clean, the suite is great, the restaurant excellent, but the most I like and enjoy is the bar in top roof, every time I go Bucaramanga thats the place that I looking for stay
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean venue. Polite staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The service is wonderful .
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this hotel and it's a great location. Having the Centro Comercial Cacique mall next door is extremely convenient.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel! The property is great overall, the breakfast was absolutely excellent with a fantastic variety and fresh options every morning. The staff were incredibly helpful and friendly, always ready to assist with a smile. Room service was prompt and reliable, and the room was spotlessly clean throughout our entire stay. Highly recommended!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff generously to help and assist in anything with a vibrant beautiful spirit was amazing to see. The rooms very clean and quant. The food selection and services amazing!!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent service great location very friendly employees . Beautiful pool and nice view. My family really enjoy everything.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and quality service.! Roof top bar and the restaurant were excellent with impressive views of the city.!
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money. Conveniently situated hotel with direct access to shopping centre. Friendly and service orientated staff. Good comfortable bed. Some maintenance required, for instance bathroom door doesn’t close properly. Breakfast room nicely situated with outside terrace. Quality of breakfast OK, nothing special. Rooftop pool (heated) with nice view over the city. Would stay there again
Stayed 7 nights in Mar 2026