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Hotel Palonegro Cabecera

3.0 star property
Comfortable retreat in Bucaramanga's center offers complimentary breakfast before guests head out to explore nearby cultural attractions

Choose dates to view prices

Hotel Palonegro sits conveniently near Cacique Shopping Mall and San Pio Park, providing laundry facilities and a free full breakfast. Travelers appreciate the 24-hour front desk service, WiFi connectivity, and the short distance to Bucaramanga Modern Art Museum.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is €37
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Hydromassage showerhead
Private bathroom
Minibar
Cable channels
Desk
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Junior

Executive Junior

Executive Junior

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Hydromassage showerhead
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Superior

Executive Superior

Executive Superior

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Hydromassage showerhead
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 1 Double Bed

View all photos for Standard Junior

Standard Junior

Standard Junior

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Hydromassage showerhead
Private bathroom
Minibar
Cable channels
Desk
  • 5 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Sotomayor, a neighbourhood in Bucaramanga, Hotel Palonegro Cabecera is in a shopping district. Bucaramanga Modern Art Museum and Cacique Shopping Mall are two other places to visit that come recommended. Visit our Bucaramanga travel guide
Map
Calle 51 # 31-106, Bucaramanga, Santander, 680003

What's nearby

  • Cabecera Shopping Mall
    5 min walk - 0.4 km
  • San Pio Park
    6 min walk - 0.6 km
  • La Flora Ecological Park
    6 min walk - 0.6 km
  • Las Palmas Park
    8 min walk - 0.7 km
  • Cacique Shopping Mall
    3 min drive - 2.1 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.)
    48 min drive

Restaurants

  • Shanghai Restaurante
    1 min walk
  • Monstruo Hamburguesa
    1 min walk
  • Bobby & Friends
    4 min walk
  • Medussa
    4 min walk
  • Ricotta Gourmet
    2 min walk

About this property

Hotel Palonegro Cabecera

Hotel near Cacique Shopping Mall
Located close to San Pio Park and Bucaramanga Modern Art Museum, Hotel Palonegro Cabecera provides free full breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk
Room features
All guest rooms at Hotel Palonegro Cabecera include comforts, such as air conditioning, as well as amenities, such as free WiFi and minibars.
Other amenities include:
  • Bathrooms with hydromassage showers
  • 30-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (COP 18,000 per night)
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7 AM to 9 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 2009
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 6 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 30000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: COP 18000 per night (66 ft away)
  • Rollaway bed fee: COP 30000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking height restrictions apply

Property is also known as

Hotel Palonegro bucaramanga
Palonegro bucaramanga
Palonegro
Hotel Palonegro
Palonegro Cabecera Bucaramanga
Hotel Palonegro Cabecera Hotel
Hotel Palonegro Cabecera Bucaramanga
Hotel Palonegro Cabecera Hotel Bucaramanga

Frequently asked questions

Is Hotel Palonegro Cabecera pet-friendly?

Yes, Hotel Palonegro Cabecera allows dogs (limit 1 total) with a maximum weight of up to 6 kg per pet. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Palonegro Cabecera ?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Palonegro Cabecera on 10 Mar 2026 start from €37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Palonegro Cabecera ?

Limited spots are available.

What time is check-in at Hotel Palonegro Cabecera ?

Check-in start time: 1:00 PM; check-in end time: 5:00 PM.

What time is check-out at Hotel Palonegro Cabecera ?

Checkout is at noon.

Where is Hotel Palonegro Cabecera located?

Located in Sotomayor, this hotel is within 1 mi (2 km) of San Pio Park, Bucaramanga Modern Art Museum and Cacique Shopping Mall. La Casa del Libro Total is 1.5 mi (2.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Palonegro Cabecera Reviews

8.0

Very good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 26 out of 61 reviews
Rating 8 - Good. 17 out of 61 reviews
Rating 6 - Okay. 9 out of 61 reviews
Rating 4 - Poor. 6 out of 61 reviews
Rating 2 - Terrible. 3 out of 61 reviews

Reviews

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff, kindness, cleanness... Cool place

I had an excellent stay at this hotel. The location is ideal—close to restaurants, cafés, and beautiful parks, which made getting around very convenient. The staff were consistently kind, attentive, and professional, always ready to help with a smile. Everything was spotlessly clean, from the room to the common areas, which made the whole experience very comfortable. I truly appreciated the warm atmosphere and the high standard of service. I highly recommend this hotel and would definitely return.
Stayed 3 nights in Sep 2025

10/10 Excellent

Arnnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para disfrutar de la ciudad
Stayed 1 night in Dec 2025

8/10 Good

farid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El sitio donde se encuentra el hotel es tranquilo, fácil acceso y cerca de todo Es limpio y el personal muy amables
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente hospedaje, 100% recomendado La atención impecable
Stayed 1 night in Aug 2025

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es el mejor Hotel el sr. juan Manuel que linda atención, recomendaria este hotel 100000% sin dudar y si volviera regresaría aqui al hotel. BUEN SERVICIO, SEGURO, HIGIÉNICO, CONFIABLE, AMABLES, ETC HOTEL PALO NEGRO UN ABRAZO ATTE. SR. NOÉ L.
Stayed 2 nights in Oct 2025

6/10 Okay

ANDRES RODRIGO

Liked: Staff & service
Disliked: Cleanliness
Sorprendido con el estado del hotel Ya había estado en varias ocasiones y todo muy bien Esta última estadía deja mucho que decir en cuestión de aseo de habitación es y baño Las sábanas viejas y sucias Generalmente no comentó esto Pero era un buen sitio no entiendo qué pasó
Stayed 3 nights in Dec 2021

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service
No tenían listo el hospedaje no sabían que nosotros íbamos no había parqueadero como lo decía en la oferta no nos alojamos allí porque además el apartamento no estaba bien aseado.
Stayed 2 nights in Mar 2021

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Oct 2020

10/10 Excellent

Stephen, Orem, Utah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was a great place to stay. It's in a good location of the city, the staff were very friendly, and the price is certainly reasonable. Juan and Christian were awesome and I would stay here again.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, and well location for shopping and banking
Stayed 12 nights in Feb 2020

10/10 Excellent

Piedad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable lugar.

Agradable la estadía, pude compartir del descanso y tener conmigo a mi mascota.
Stayed 1 night in Feb 2020

4/10 Poor

Alejo Adrian

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel has parking just for one car, credit card machines doesn't work
Stayed 1 night in Dec 2019

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, comfortable, and great staff. Great value.
Stayed 1 night in Oct 2019

8/10 Good

JAIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable, cómodo y bien ubicado

Muy buen servicio por parte de los trabajadores del hotel, fueron muy amables. Buen desayuno y excelente ubicación en Cabecera. Por mejorar los servicios del baño.
Stayed 3 nights in Oct 2019

8/10 Good

Pricila Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo recomiendo

Fue excelente. Vine por una noche. Super cómodo.
Stayed 1 night in Oct 2019

6/10 Okay

Silvia

Liked: Cleanliness
El hotel se encuentra ubicado en un lugar central. Las duchas no servían. Dentro de los servicios que ofrecían indicaban que tenía ducha d hidromasaje, pero no es verdad. El agua caliente a veces no funcionaba.
Stayed 1 night in Jul 2019

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente servicio y calidad alimentos bien atención
Stayed 1 night in Feb 2019

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable estadía, personal muy amable.

Muy buena estadía, el personal muy amable. Si recomendaría el lugar. Buena relación calidad-precio.
Stayed 7 nights in Nov 2018

4/10 Poor

Samuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Si vas en carro, ni lo pienses

El aseo de la cama deja mucho que desear, el hotel tiene una excelente ubicación sin embargo no tiene parqueadero y si lo ofrecen gratis en la publicación cuando en verdad es un parqueadero público el cual es abierto y toda la gente camina por ahí sin seguridad, nuestro carro fue lamentablemente rallado en este lugar, al igual que el hotel cubre el valor del parqueo hasta temprano en la mañana asique si quieres descansar te toca pagar las horas extras por parqueo lo cual es alrededor de de 3500 la hora y si te pasas 10 minutos te cobran la hora completa, al final al venir a Bucaramanga 2 veces al mes este hotel no va a estar en mis 5 primeras opciones de hospedaje.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and easy to reach by foot or public transportation. Minor details need renovating and/or deeper cleaning, but overall comfortable hotel.
Stayed 10 nights in Sep 2018

4/10 Poor

Edwin, New York

Disliked: Staff & service, room comfort
@ I book different room. @ they give me smaller room. @ try to charge me double in there. @ Expedia didn’t took the money for the room leaving me with a big problem overthere.
Stayed 4 nights in Sep 2018

8/10 Good

Luis, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities
Confiable y seguro por su ubicación para caminar y desplazarse a sus alrededores
Stayed 5 nights in Aug 2018

4/10 Poor

Jorge, Miami

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Good location

Staff very friendly and welcoming. Bed sheets and pillow cases had some stains as well as few head hairs. Price was a bit higher than the one advertised at reservation.
Stayed 2 nights in Mar 2018

8/10 Good

anne, Basel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hübs ches Hotel in zentraler Lage

Schöne Parks. Gutes Essen. Freundliche Leute. Preiswerte Taxis. Musen gratis. Cerro del santisimo super Erlebnis. Ausflüge in Nachbarorte interessant.
Stayed 3 nights in Mar 2018

2/10 Terrible

Patricia

Disliked: Staff & service, property conditions & facilities, room comfort

pesar

No habia agua caliente a pesar que el hotel ofrecia ese servicio La tarifa cambió sin previo aviso
Stayed 1 night in Feb 2018