Superior Room, 2 Single Beds
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Reviews of Relax Comfort Suites

3 out of 5
Relax Comfort Suites
22 Nicolae Balcescu Bulevard, Bucharest

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 104 reviews" "
Rating 8 - Good. 51 out of 104 reviews" "
Rating 6 - Okay. 21 out of 104 reviews" "
Rating 4 - Poor. 9 out of 104 reviews" "
Rating 2 - Terrible. 3 out of 104 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
It was walking distance to the Old Town. Our room was overlooking the main road and so noisy.
Stayed 3 nights in May 2024

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central
Great location, walking distance to Old Town and many sites
Stayed 1 night in Sep 2023

2/10 Terrible

Davide

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
roaches in the bathroom and bedroom dirty super dirty I arrived late and tired, I couldn’t get shower just sleep 4h Avoid it Wish to be refunded but the lady smile on my face

10/10 Excellent

Serafeim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
everything was smooth and as expected. we enjoyed our stay and we recommend it for short or long stays.
Stayed 2 nights in May 2023

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convinient spot next to the metro and plenty of food places around. The room had a nice bath and a kettle, and was very spacious. Unfortunately the hotel is situated on a very busy road wo it can get very noisy at night!
Stayed 2 nights in Feb 2023

4/10 Poor

Janet

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
There was confusion checking in because I used Expedia and some miscommunication apparently. Room was OK, but a little noisy. I will stay again.
Stayed 3 nights in May 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Convenient no-frills hotel near the Old Town
The location was very convenient for exploring the Old Town of Bucharest. We stayed 2 nights in a twin room. A bit disconcerting that we were not to put paper down the toilet. We were on the main road which is noisy but ok. If you are looking for a reasonably priced hotel near the Old Town then this is fine. Hope they get the plumbing sorted soon.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, great location, however no parking😂 just a parking spot on the street
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to old town. Clean hotel. Generally the city is negelected. And most properties around the city need paint up job
Stayed 3 nights in May 2019

8/10 Good

Spartakos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All fine. Need a trash can in the main room though.
Stayed 4 nights in May 2019

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single traveler, great place!
Great hotel, friendly customer service by Florie, comfortable bed, big shower, perfect location.
Stayed 2 nights in Jan 2019

8/10 Good

Darren

Liked: Staff & service, property conditions & facilities, room comfort
Nice standard rooms, cleanliness left a bit too be desired though. Found a lipstick down the side of the bed and as myself and my friend are both male i think it was there before we got there.
Stayed 4 nights in Jan 2019

10/10 Excellent

yaniv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

6/10 Okay

Steven

Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Nov 2018

6/10 Okay

Verified traveller

Great Location
The hotel location is fantastic
Stayed 3 nights in Oct 2018

8/10 Good

Fahmi A

Liked: Property conditions & facilities
Great location
Location is great
Stayed 4 nights in Oct 2018

8/10 Good

ABDULLAH

Liked: Cleanliness, staff & service, room comfort
8.5/10
Helpful staff, basic place in a beutiful area. I enjoyed staying there
Stayed 3 nights in Oct 2018

8/10 Good

SUBASH

Near the old city
it was a great location
Stayed 3 nights in Aug 2018

2/10 Terrible

DW, Scotland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid!
Having stayed in this hotel previously, we were very disappointed in the drop in standard. Having booked a ‘superior’ room, the room we were given was small, noisy, had a broken shower, and no internet WiFi connection (despite reporting the matter a number of times) until the final morning. The staff seemed to lack management, and were indifferent to issues. During one night the hotel had an extended power outage. The entire hotel was left in complete darkness, with no emergency lights in corridors or stairways, or even luminous signs marking exits. I’m not certain if this is allowed under EU legislation, but I hate to think of the consequences in an emergency. On departure, despite our requests, the staff were unable to order any suitable (i.e. reliable taxi) transport for our onward journey. Very poor.
Stayed 2 nights in Aug 2018

4/10 Poor

Mariana, Brooklyn, NY

Disliked: Property conditions & facilities, room comfort
I did not like nothing bugs a lot the bath tub was annoying it had cracks when you take a shower water leaks and there where bugs
Stayed 18 nights in Jul 2018
Response from wk on 1 Aug 2018
Dear Mariana , we are sorry for inconvenience ,we have upgraded your room to suit , i have provided also the pest machine.as this problem is a major problem during summer time all over arround..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Erik, San Francisco, CA, USA

Liked: Cleanliness, staff & service
Decent value
The room was meant for grandeur but the leaky oversized tub in the bathroom with black mold in the grout and the door stopper that allowed only partial access to he sink kind of soured my experience. The furniture and decor are outdated but charming in a way. There were plenty of power outlets and the radiator heat was superb. The staff were really great and went above and beyond to make check in and check out go smoothly.
Stayed 2 nights in Mar 2018

8/10 Good

Paul

Liked: Staff & service
Perfect location hotel
Basic but good value hotel in a great area of the city, convenient for the old town
Stayed 3 nights in Jan 2018

8/10 Good

Juzo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located decent hotel
Overall, it is a good budget hotel in a good location. It's only 5-10 min walk from Universitate Metro station and you can walk to Old Town (15-20 mins). There are bakery/ super market/ Currency exchange/ ATM nearby. It was a little noisy in the room at night because it's located on the main road.
Stayed 2 nights in Feb 2018

6/10 Okay

Gordon, Australia

Liked: Cleanliness, staff & service, room comfort
BUcharest Hotel
Although the rooms were big and well appointed and the staff were nice, this hotel does not live up to the way it is advertised. The description says it has a restaurant and bar, 24 hour airport shuttle and free breakfast. In reality there is no restaurant or bar, just a place that serves a limited breakfast which we had to pay extra for. The 24 hour airport shuttle translates as them phoning a taxi for you. The location also is not as close to Old Town as we expected, about a 15 min walk and the surrounding area is not particularly attractive. The room however was excellent. Large bedroom, separate lounge, fridge and decent sized TV and the staff were helpful.
Stayed 4 nights in Dec 2017

10/10 Excellent

Dolev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel close to the Old-Town where the bars and restaurants are. The staff was very nice. Thanks for a great vacation.
Stayed 5 nights in Oct 2017

6/10 Okay

Johan

Disliked: Cleanliness
Stayed 4 nights in Oct 2017

10/10 Excellent

Andrew , Orlando, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and a great room
The staff was very friendly and personable. The room was exactly as advertised. The hotel is located in central Bucharest and things to do are within easy walking distance.
Stayed 3 nights in Oct 2017

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bucharest
Great room with jacuzzi nice bed good wifi and tv channels in the center or town and of the metro station.Friendly staff and always safe and clean.Fridge in the room a plus ... we'll be back!!!
Stayed 3 nights in Oct 2017

4/10 Poor

Dorin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Tired rooms
Stayed 1 night in Oct 2017

8/10 Good

G.A.

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Good location for the centre of Bucharest, and also close to the metro and bus stop for the airport. Pleasant and helpful staff, and a nice, clean, well looked after room. Only downside for me was I struggled to get a decent night's sleep as I was in a room facing the busy main road, but then I did expect that to be the case so can have no complaints.
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not quite what we were expecting. A hotel is somewhat old.
Stayed 3 nights in Aug 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Fabulous experience!

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean & convenient hotel friendly staff
stayed here before and will stay again great value and friendly helpful staff bars and restaurants 5 minute walk away.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but not for long term stays
I stayed several times at this hotel. The good things: the central location, affordable prices, spacious rooms. The bad things: very noisy even in the night on the street side; the air inside the rooms doesn't feel clean enough, probably because they open the windows and there is a large and busy avenue just in front;the doormen are polite but strange, insisting in taking your luggage and showing you the room.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I was very happy with hotel and I would stay there again if I go back to Romania.

6/10 Okay

Adrian, Nottingham

Liked: Room comfort
Disliked: Cleanliness, staff & service
Dodgy hotel porter
Asked the porter give me directions to bar for football. He ordered a taxi and sent me to a strip club. Halfway there somebody jumped in the car and told me he was the manager. Very dodgy. I told him I wanted to watch football and he walked me down the road to another strip club. I walked out. Porter obviously on commission.

6/10 Okay

Marco, London

Liked: Room comfort
One night
I night stopover, perfectly fine

8/10 Good

Ed, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities
Relax Comfort Suites good hotel.
Great hotel. Only problem I had was traffic noise in rooms next to the street. Bucharest traffic roars 24 hours a day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sandu, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, great location, good price!
The room was nice enough, clean and comfortable to stay in. The location is great (close to main intersections and short walking distance from the subway, the old city, and the People's Palace). The bathroom was recently renovated, everything looked just slightly used - but clean. The staff was very nice and provided lots of information about getting around in Bucharest and more. Overall, it was a very pleasant experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
nice place

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
nice place

6/10 Okay

Steffan, Sicily, Italy

Disliked: Room comfort
Not very impressed but not bad either
The overall stay was ok. Having to pay extra for more juice for a breakfast that was already paid for was not good. There was a foul smell in my bathroom which seemed to pop up everytime i flushed the toilet. Other than those problems it was just ok

6/10 Okay

Verified traveller

ok hotel close to the city center
it is ok budget hotel. nothing unexpected. close to the nice walking area of the downtown.

6/10 Okay

mo

Disliked: Cleanliness, staff & service, property conditions & facilities
hotel rooms good size with plenty of space and free wifi...bathrooms a bit dated.