"Great place to stay. Restaurant was really good! Had 3 meals there, and all were delicious and carefully thought out and executed.
My only issue was with the young host at the restaurant one evening, I think her name was Celi. Barely a greeting, barely any eye contact, curt, and short. No grace or sense of hospitality. This position is so important…it is the first experience your guest has with the restaurant, and it was a huge fail.
After dinner, I asked her for a small ziplock bag for ice (for an unhappy knee). Without looking at me she said they didn’t have any plastic bags in the kitchen..!(I’ve worked in kitchens for 40 years, there’s a plastic bag in there somewhere!) Her co worker heard and said “really!?” I’m going to check. The co worker came back with one and even asked if I wanted ice. Now that’s how to do it. So, if you get someone who is welcoming & gracious at the front podium, you’ve got a winning place. "
