Bucyrus Hotels

"Parking was fine. did not try breakfast. Sheets were dirty with fresh stains. Air Conditioner grate was smashed. door knobs and faucets were loose."

"I have stayed in this hotel several times. The location is convenient and the rooms are large and clean. However, what keeps us coming back is the staff. They are welcoming, friendly, and always happy to help, when needed, or answer a question. They make this good hotel truly great!! "

"So, I’ve never stayed at a hotel or motel where I wasn’t asked how my stay was, or was everything ok when I checked out. Ever, even Motel 6 and Holiday Inn asks how was my stay. After I wasn’t asked and the woman who checked out us seemed to barely look up from her computer screen, I mentioned that she didn’t ask how are stay was. She then seemed to go thru the motions to ask, when I told her about a problem we had, namely, running out of toilet paper and Kleenex. That morning, before we checked out, we had no extra roll of toilet paper when we needed toilet paper. The Kleenex box maybe had four sheets left. I called the front desk at the time this happened, and we were delivered another roll of toilet paper some 40 minutes later after I made the call. That’s not right. The woman at the desk when I told her this, barely acknowledged the situation, barely looked at us, and off handedly commented she would let housekeeping know. No apologies. This did not sit well with us, didn’t leave a good taste in our mouths about the experience, and was unsettling and disappointing. The way the whole deal went down was not at all commensurate with what one might expect from a hotel like the Intercontinental, let alone really any place of lodging. I wish I would have asked to speak with a supervisor, but we were in a hurry, as we were in town to visit a very sick relative. Not good!!!!"

"Comfortable room"

"Clean room"

"Clogged bath tub, ant infestation, swimming pool was fun but freezing, front desk charged my cc after I already showed them I paid through hotel.com"

"Breakfast was typical. It’s fine. Their room service protocol is odd I think. They ask if you want daily freshening. Then, they changed out the used coffee cups but not the glasses??? The value is good for the price. "

"great service!!"

"Parking was safe,room very clean."