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Reviews of Emerald Downtown Suites

4 out of 5
Emerald Downtown Suites
17 Petofi Sándor u., Budapest

Reviews

9.8

Exceptional

Rating 10 - Excellent. 91 out of 100 reviews" "
Rating 8 - Good. 7 out of 100 reviews" "
Rating 6 - Okay. 1 out of 100 reviews" "
Rating 4 - Poor. 1 out of 100 reviews" "
Rating 2 - Terrible. 0 out of 100 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lovely rooms, great staff.
Stayed 3 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The service was superb. Staff was helpful and very patient. They helped us with Bolt transportation, provided us with umbrellas and they also provided us with a 220 adapter. They recommended “Leo’s Sky Bar” which was magnificent and very special because it was my husband’s birthday
Stayed 4 nights in Apr 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at The Emerald. Our suite was equipped with everything we could possibly need (and more) for a 3 night stay. The location was a perfect home base to explore the city and our balcony provided great views. All of the rooms were impeccably clean and were all comfortably furnished. Of special note, the suite was incredibly quiet. Will definitely be back!
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Harry James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and brilliant rooms
Stayed 3 nights in Feb 2024

10/10 Excellent

Livnat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Sophie May

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend!
Stayed 4 nights in Feb 2024

10/10 Excellent

Syreeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
I stayed in a Junior Deluxe Suite for 12 nights and it was amazing. I’ve stayed in 3 other hotels in Budapest recently and this is another level. Highly recommend!
Stayed 12 nights in Jan 2024

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has good locations near metro and close to major sightseeing. The coffee in the lobby is good. The room is clean and equipped with kitchen, laundry and dryer. Overall I give 5 stars for this hotel and definitely recommended friend and family.
Stayed 4 nights in Dec 2023

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

K J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality modern hotel in a perfect location
An extremely good quality hotel located in the city centre, therefore being within walking distances of all attractions. Bedrooms are modern, well equipped and clean with good breakfasts served in the restaurant.
Stayed 4 nights in Dec 2023

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and location. Our suite was very spacious and clean. We had everything we needed. The location was near shops and restaurants. I would definitely stay here again.
Stayed 3 nights in Nov 2023

8/10 Good

colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could do better
Hotel is great location and our room was nothing like any of the pictures shown. It had a kitchen with everything you could have required if you planned on self catering which we didn't. Asked by email that as a gold member of hotels.com i should get a room upgrade and late checkout. Was advised we had in fact booked the top room so no better rooms are available. Had to pay £60 for late checkout in the end (5pm instead of 11am) We checked during our stay and other rooms was available every night. Seems Hotels.com Gold membership is pointless now!
Stayed 4 nights in Oct 2023

10/10 Excellent

Adelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Saurabh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and modern. Staff was very friendly. Lots of space to leave luggage. Great rooms, fancy decorations
Stayed 2 nights in Oct 2023

10/10 Excellent

Francesca

Stayed 3 nights in Oct 2023

10/10 Excellent

Ray

Stayed 3 nights in Oct 2023

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel well situated to things to visit in Budapest. The room clean and welcoming. The staff very helpful, we enjoyed the accommodations. I would recommend this hotel.
Stayed 3 nights in Sep 2023

8/10 Good

Jacqueline, San Mateo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. It was very centrally located and easy to walk everywhere and catch the train or bus. The breakfast wa nice and everything was very clean. I would stay again when I come back.
Stayed 7 nights in Sep 2023

10/10 Excellent

bernie, Greenwood Village

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Aug 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Place to Stay in Budapest
We thoroughly enjoyed our stay at the Emerald Downtown Suites. The front desk staff was responsive. Our room was spacious and well maintained.
Stayed 4 nights in Aug 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Eoin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 2 nights in Aug 2023

6/10 Okay

Lisa

Disliked: Room comfort
Expected better
The suites could be improved. We had issues with the aircon as we felt it was not working. The suite was between 23.5-24.5 degrees for our stay, we mentioned to reception who provided a fan and maintenance came up the day after we checked in who just checked windows were closed and said it was working fine. We had trouble sleeping as the room was too warm. Nobody checked in on us after this for the remainder of the trip. Breakfast was over priced for the offering. No headboard on bed, no shelf in shower for products. Bedroom was too small and the fact you couldn’t walk around the bed was not good - there was a door each side of the double bed. Windows are not sound proof which also didn’t help us sleep. Location is central. Check in was good but at checkout we were not asked how our stay was.
Stayed 5 nights in Aug 2023

10/10 Excellent

Joli

Liked: Cleanliness, staff & service, property conditions & facilities
Only one thing I missed, no CNN to watch. Last time they had it. Otherwise the best place for us, we are keep coming back.
Stayed 3 nights in Aug 2023

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation in the heart of Budapest. Friendly staff, very clean and within easy walking distance of main attractions. Free water and flexibility from the bar to order cocktails and take them up to the room. Very handy and secure luggage storage.
Stayed 3 nights in Aug 2023

10/10 Excellent

Tarek

Travelled with family
Liked: Cleanliness, amenities
Amazing Hotel
Stayed 7 nights in Aug 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Budapest Gem!
A reasonably new hotel with excellent spacious rooms and facilities and very centrally located. Great buffet breakfast, plenty of general areas to relax and well equipped gym and a sauna. 4 stars is not enough for this hotel. I'll be back.
Stayed 4 nights in Jul 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fitness and sauna were awesome! All of the employees are professional and we enjoyed staying here, very clean and lots of space. Will stay here again next time we are in Budapest. Nice to have coffee machine by the lobby and the building seems a brand new.
Stayed 1 night in Jul 2023

10/10 Excellent

Jiashu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and convinient
Stayed 3 nights in Jun 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

10/10 Excellent

Rotem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Choosing the hotel upgraded the whole trip! The service, the cleanliness, the location! Everything wins! The only thing I didn't like was the breakfast. It was ok but it lacked a bit of cheese (a lot of meat supply)
Details at the lobby
Toilet in lobby
Breakfast
Breakfast
Stayed 4 nights in Jun 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact it is a new property with an incredible view of the area. Like the breakfast.
Stayed 3 nights in May 2023

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, quiet, helpful staff and great suite. Only nit-pick would be the odd smell as you walk in the suite, smells a bit unpleasant. Overall would definitely stay again without question.
Stayed 3 nights in Apr 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, staff was super helpful and friendly, hot breakfast was superb. Definitely recommend!
Stayed 3 nights in Mar 2023

10/10 Excellent

Malka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and beautiful wow hotel
Great hotel, we have stayed for 6 nights and we didn't want to live. Beautiful new hotel. Wonderful breakfast very nice stuff. Someone has thought of every single detail even the smallest one in that gorgeous hotel. Recommended plus plus
Stayed 6 nights in Mar 2023

10/10 Excellent

DOLY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Bijal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best stays we’ve ever had, the staff were extremely friendly and made our stay excellent! The spa facilities and gym were great, hotel rooms had a lovely luxury feel and was in the city centre, everything was walking distance. Would definitely stay here again!

8/10 Good

Zohar

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel very good. A few stugh were ledd good. Pillow and blanket were not so convenient and the paper in the toilet is very unpleasant. All the rest was really great. It was very nice that we had good coffee all the time. And the poeple in the reception were great and so kind
Stayed 4 nights in Jan 2023

10/10 Excellent

Mor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent. The location was really good, close to everywhere we wanted to go. Close to the shopping center. we took the suites so the rooms were huge. The biggest I've seen in Europe, and the room service was excellent. Delicious breakfast. And in conclusion, really recommend.
Stayed 5 nights in Sep 2022

8/10 Good

Bertha Elizabeth, EL Paso

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Haim

Stayed 3 nights in Oct 2022