Buenaventura Hotel Guide - Hotels with Restaurant in Buenaventura, Valle del Cauca

"Bed was horrible found hair in the shower The black out curtain broke It was a horribles stay"

"The hotel is cute but they showed a pool on the website and the room was nothing like the picture, only had one bed. The staff were very nice. The location was good. Overall ok. Not wonderful. "

"Be extremely careful with this hotel! My experience was extremely disappointing, and I feel obligated to warn other travelers, especially foreign guests. During check-in, the staff asked me to sign a document, claiming it was only required for VAT exemption purposes for international tourists. Everything seemed normal, so I trusted their explanation. However, days later, I discovered a charge on my credit card for supposed “tour packages” that I never requested, never authorized, and that never even took place. At no point was I informed that the document could be used to apply additional charges. I feel completely misled, and I consider this practice highly deceptive and unethical. Carefully review every document before signing anything and closely monitor your credit card statements after staying here. I am sharing this to prevent other guests from going through the same situation."

"Employees are really good. They were so polite and helpful."

"Super bien"

"Good"

"El personal del restaurante, desayuno etc...excelente pero en recepción llegamos y había dos personas, una hablaba por teléfono y la otra contestó cuando llegamos. Al cabo de 5 minutos yo dije, casi mejor que les llame que me atenderán mejor en persona y la recepcionista no se disculpó.Al llegar a la habitación no había toallas en el baño, las lámparas de la mesita de noche, ninguna funcionaba, avisamos a mantenimiento y vino -muy amable- el técnico pero dijo que no había enchufe para una de las lámparas y la otra tenía el cable estropeado. El día de la llegada no había agua caliente, solo templada pero en la mañana siguiente solo salía agua fría. Informamos a recepción y nos dijeron que lo arreglarían, volvimos a preguntar después del desayuno, y nos dijeron que esperáramos media hora mas que vendría un técnico pues había un problema con la bomba de agua. En fin, el hotel no respondió a nuestra expectativa. Pensábamos que era un hotel boutique muy bien atendido y no fue así. Bien situado en la zona sur de Cali e, insisto, el personal de bar y restaurante muy amable y eficiente."

"After traveling 4 hours all the way through the mountains from the airport This was the first destination that truly made me feel at home in Columbia. The staff was incredible especially Luis shout outs to him He made my entire stay a joy truly. The pool on the roof is so immaculate, the free breakfast was so lovely, and the room with the balcony is so worth the extra money just to be able to watch the pier and the nightlife and to hear the music and to see all the lights and sounds of BuenaVentura. I had an incredible time and I'm definitely coming back to stay here again as soon as possible"

"Great buffet breakfast friendly staff great service "