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Reviews of Howard Johnson by Wyndham Ezeiza Convention Center

3.5 out of 5
Howard Johnson by Wyndham Ezeiza Convention Center
Autopista Ezeiza Canuelas, Tristan Suarez, Buenos Aires

Reviews

7.2

Good

Rating 10 - Excellent. 58 out of 222 reviews" "
Rating 8 - Good. 69 out of 222 reviews" "
Rating 6 - Okay. 44 out of 222 reviews" "
Rating 4 - Poor. 30 out of 222 reviews" "
Rating 2 - Terrible. 21 out of 222 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Violeta

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy parking. Not walkable location. Not allowed food delivery from outside. Lovely outside area but mosquitoes are a huge issue for me, so you need definitely insects repelent. Very nice and helpful staff. The hotel's rooms are still in process to improve. It is a rural location.
Stayed 1 night in Apr 2024

10/10 Excellent

Bruce

Stayed 2 nights in Apr 2024

6/10 Okay

Javier, Godalming

Stayed 1 night in Apr 2024

8/10 Good

colette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's in a farmer's field. There's absolutely nothing around the hotel. Only half an hour taxi to airport. Quiet and clean except for the floors. Large room with good choices for tv
Stayed 1 night in Mar 2024

8/10 Good

Stephen

Stayed 1 night in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Vincent

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This property is fairly remote. Our UBER driver had difficulty finding this as it is borders a field and is down at end (?) of a lengthy dirt road. We tried to find a room that was insulated from the noisy reception area but noise from hallway, reception area, restaurant, ping pong room, and adjacent rooms permeated the walls and under the door gap into both of the rooms they offered. Our toilet would not flush and after 2 hours of waiting for service, we took the top off the tank and forced a flush. Even thought the staff were friendly and the restaurant was quite good, I cannot recommend an overnight stay at this property.
Stayed 1 night in Feb 2024

6/10 Okay

judith

Travelled with group
Grounds lovely but lots of mosquitoes. No blow drier in room, peeling wallpaper . On positive side good coffee and fresh fruits at breakfast
Stayed 1 night in Feb 2024

6/10 Okay

maria

I arrive late for this I can’t see the property.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quick stay on way to EZE
I had a wonderful stay here. The hotel is beautiful, clean and has an amazing restaurant. It is close to EZE and the front desk set up my taxi transport with ease. They are doing reconstruction on the road/driveway so it seems a little creepy at first but no worries, I'm sure this is temporary. However, there is no shopping or food nearby so eat before you come or enjoy their bar/restaurant.
Stayed 1 night in Jan 2024

6/10 Okay

Agata

Stayed 2 nights in Jan 2024

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No closer than Ezeiza Airport than appears.
It looks like a hotel near the Ezeiza airport, however, the arrival is an unpaved road that increases the arrival time and increases the cost of transportation (no taxi finds it convenient to travel the gravel road).
Stayed 1 night in Jan 2024

4/10 Poor

Maria

Business traveller
Disliked: Amenities, property conditions & facilities
Rooms are outdated and unkept
Stayed 1 night in Dec 2023

6/10 Okay

Daniel, TULSA

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I’m not saying that the whole place is bad, but the room where we were staying needed some serious attention. Every time the toilet was flushed the water tank made some noise like if we were staying at a less than one star hotel. And there were some other things that looked over worn.
Stayed 2 nights in Nov 2023
Response from Apologize on 23 Nov 2023
Dear Guest,I apologize for the inconvenience with your room. We are in an improvement process and the rooms are our priority.Thank you for your comments.Best Regards,

4/10 Poor

Svante

Inconvenient location
The hotel was much farther away from airport than I expected. Much because the last 2 km are a dirt road that we had to drive 15km / h.
Stayed 1 night in Nov 2023
Response from Apologize on 18 Nov 2023
Dear Mr. Svante,I apologize for the inconvenient with the road. We know is not pleasant for any person. Unfortunately improvements depend of the townhall.

8/10 Good

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property not so close to the airport
Stayed 1 night in Nov 2023

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, country setting. Surprisingly good restaurant. During our stay, the indoor pool and the jacuzzi were under maintenance, and this was not disclosed when we made the reservation. That was an unpleasant surprise. Still, the staff were wonderful. Thank you.
Stayed 1 night in Aug 2023
Response from Thank you for your comments. on 12 Aug 2023
Thank you for your beautiful comments.I apology for the inconvenient with some of the spa services. We took advantage of low season to make some improvements.We hope welcoming you in a next future.Best Regards

4/10 Poor

francois

Travelled with partner
Liked: Cleanliness
This hotel is not at all close to the main Buenos Aires airport. You have to drive on a stretch of isolated dirt road for a few kilometers to get there! In fact some taxis will refuse to take you there! You call the hotel for details... and nobody answers the phone! Once you get there, it's quiet and clean though quite old-looking despite the fact that it's not so old. Service is lukewarm. Hardly anything in sight, so nothing to do in the vicinity of the hotel. You are stuck there, but that may be OK if all you want to do is relax. All in all, disappointing.
Stayed 1 night in Mar 2023

6/10 Okay

Tonia

Travelled with group
Liked: Staff & service, amenities
Despite appearing to be located near the airport, it actually took 20-25 min of driving to get there, including some dirt roads. It was difficult to find a taxi to take us to the property because of the location - some refused, and the one who accepted increased the price by $1000ARS to wash his car. The property appeared kind of run down, but the setting was really nice. There are big beautiful trees, 2 pools, a nearby pond and excellent wild birds on the property that made the inconvenient location worthwhile. It was a quiet peaceful location to rest during our travels.
Stayed 1 night in Feb 2023
Response from Thank you for your comments. on 8 Mar 2023
Thank you for your comments Tonia!We know the road it doest cause a good impression and taxi drivers use to take advantage, but I really glad you enjoyed the hotel and had a peaceful stay.Best Regards,Analía

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is attractive and quiet. The rooms are very comfortable. However, the property is in a remote area with no shopping options available.
Stayed 2 nights in Feb 2023
Response from Thank you for your comments. on 21 Feb 2023
Dear Albert, thank you for your comments.Unfortunately we are located in a countryside area and the closest shopping options are 15minutes away from here.Best Regards,

6/10 Okay

Barbara

Travelled with group
The grounds and pool were lovely. The room was not. The safe was broken, the floor lamp didn’t work, the hair dryer was missing and the one that was given to us as a replacement was broken. The second one worked.
Stayed 2 nights in Feb 2023
Response from Thank you for your comments. on 21 Feb 2023
Dear Barbara,I'sorry for the inconvenients in the room. Hair dryer must be requested at the front desk, but it should work. I will make the follow up with the housekeeper.Best Regards,Analía

4/10 Poor

holly

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Floors dirty, safe not functioning, baseboards missing, brackets in bathroom that may have held things like hair dryers and shower soap were on wall exposed and empty of what may have been hanging on them. Pool had not been cleaned for awhile, dirt, leaves and bugs. Are at the outside seating area all tables dirty and the place was empty of guests and mid afternoon. Breakfast was good and shuttle to airport was nice.
Stayed 1 night in Jan 2023
Response from Apologize on 22 Feb 2023
Dear Holly,I apologize for the unsatisfied experience andthank you for your comments. We are in a improvement process of all the hotel and your comments are very important for us.Best Regards,

2/10 Terrible

Brianna

Travelled with partner
Disliked: Cleanliness
We checked in around 1700 and were given a key which did not work and the incorrect room type (inferior) to our booking. A housekeeper let us into our room, no questions asked, so I subsequently felt unsafe about the security of the property. When we entered, we noticed a large wasp fly out of the air conditioning unit. After chasing it around the room with a boot, we finally incapacitated it sufficiently to bring to the front desk and ask for a new room that did not have wasps buzzing in the air unit. She fixed our key, but did not give us a pest-free room or one that matched the rate I paid. I understand we were in a grassy area around the hotel, a bug usually wouldn’t be a problem, but massive wasps that come out of the air vent? A bit much. The amenities advertised were not accurate either, for instance, I found out the room lacked a hair dryer after I had washed my long, thick hair, and subsequently had to head to the airport dripping wet. Overall, one of the worst stays I have had in a while, both in terms of customer service and the property itself.
Stayed 1 night in Jan 2023
Response from Apologize on 21 Jan 2023
Dear Brianna,I apologize for the unsatisfied stay. As I could check, you received the same category you reserved, not an inferior category. Most of our Junior Suites are connecting rooms.We should have changed the room, I will follow up the procedure.Thank you for let us know about the hair dryer.One again, I extend you my apologize.Sincerely,Analía Durá

2/10 Terrible

Colleen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were very littered, the pool was dirty, absolutely no water for showers the night of our stay or in the morning. Many room doors left open because of no door handles. The sheets had been over bleached and not only smelled like bleach but they were rough. It didn’t have a welcoming feel and I wouldn’t recommend.
Stayed 1 night in Dec 2022
Response from Reply on 12 Dec 2022
Dear Colleen,I really apologize for your experience. Due to a power outage we had problems with water service.I didn't know about the sheets status; I will let the housekeeper know about this.Once again, I apologize for this situation. Best Regards,Analía Durá

4/10 Poor

James

Stayed 1 night in Nov 2022
Response from Analía on 17 Nov 2022
Dr. Mr. Billman,I apologize for your unssatisfied stay with us. What was the inconvenient had during your stay?I wait for your comments.Sincerely

4/10 Poor

Silvana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is 25 minutes from the airport and more than 50 minutes from the city.
Stayed 2 nights in Oct 2022

2/10 Terrible

Cynthia

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access road was terrible. Restaurant was excellent.
Stayed 1 night in May 2021

6/10 Okay

Antonio

Liked: Room comfort
Disliked: Cleanliness
Slow check in, not a clean room specially the floors, although the room was very comfortable and good water pressure in shower. With a bit of improvements it would be better
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the dining room too late since they were out of food. But one of the staff, I think his name was Neri, still went out of his way and got the kitchen to fix us these amazing sandwiches!! Excellent care and appreciation of their guests.
Stayed 1 night in Apr 2020

6/10 Okay

Susan, Cuenca, EC

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not reachable by taxi from the domestic airport J. Newbery. It’s necessary to buy a ticket to get a cab, and even with help from the attendant we were told the address “is not in the system.” I had messaged the hotel twice before arriving without getting a response. I should have gone with my instinct and cancelled. We finally got there by getting a UBER driver, having to walk 400 meters to the north parking lot to get picked up. Our room 219 was at the end of the hall next to an open storage area that was crammed with stuff, literally I could not believe how close it is to our room and how trashy and near the auxiliary elevator and hallway littered with dirty towels. This is a convention center and thus those couples traveling would definitely do better elsewhere. Dinner is not served until 8, our flight at 8 the next morning because the shuttle only goes hourly which means we had to leave at 4 am. We ate from the bar menu-the “tuna panini “ was tinned tuna on a cold roll. Not a panini. The plus was the grounds- in the middle of nowhere we watched two archers hitting targets. The morning shuttle driver was contracted- the wait staff at the restaurant were fine. The room was okay.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Grounds and pool are lovely. Evening front reception desk personnel unfriendly, he did not book airport shuttle as requested even though it was written in Spanish for him.) The daytime person was friendly and efficient. Even though we used a translator (as restaurant staff has no English and our Spanish is limited), orders were not always correct. Some maintenance issues, for example no air con in the third floor hallways.
Stayed 1 night in Feb 2020

8/10 Good

Charles, Bogota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool was a big hit with the kids. It was a little further than I thought it would be from the international airport, about 20 minutes.
Stayed 1 night in Jan 2020

4/10 Poor

Rosanna

Disliked: Cleanliness, staff & service
In the middle of no where
Would NOT stay here again! It is miles from anywhere, even the airport which it was supposedly close to is mikes away. We only stayed there as we had an early morning flight. On check in they offered us a free shuttle to the airport. I showed the receptionist our flight details and she suggest we leave at 4.45 or 5 am at the very latest. We opted for 5am departure. At 5 am as we were expecting their shuttle to take us to the airport they advised us that even though the shuttle was parked in the driveway the driver dies not start until 8 am! We were not impressed! They quickly rang a taxi for us And told us it would only be five minutes away - well 25 minutes later and much angst the taxi arrived. Luckily the driver sensed some urgency and got us to the airport just in time to catch our plane that was already boarding when we got to the gate. Certainly NOT a stress free way to start the day
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and facilities where great. Amenities and staff were great as well. Would definitely come back.
Stayed 1 night in Dec 2019

6/10 Okay

David

Travelled with group
Liked: Staff & service, room comfort
Ok
Nice hotel but very quiet and in need of a bit more money being spent on it and the grounds
Stayed 1 night in Nov 2019

10/10 Excellent

Al, Belgium

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas are amazing. Rooms are great and bathrooms are very good. We will be back.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed a relaxing stay in the countryside but 1 day was good. Its a long way (close to 1 hr) & expensive cab ride to Buenos Aires but only a short ride to the airport (15 mins). They have a 1 way shuttle so it was easy access. Really great resort with excellent food.
Stayed 2 nights in Mar 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
This is a great place to stay if you are flying internationally. Close to the airport and they provide a free shuttle. Breakfast was average, but overall the experience was good.
Stayed 1 night in Mar 2019

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel. Great food at the restaurant. Great for overnight from airport.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
To start with, the property is located 13 miles away and down a dark, scary, gravel road. Uber and Cabify drivers don't know how to access the property. There is nothing located near by to do. We arrived at 830pm the staff said the pool is closed but would open at 10am. The next morning at 10am a different staff member said the pool doesn't open until 11am. When 11am came around a third staff member said the pool doesn't open until noon. It was at this time i asked for a manager, who reluctantly opened the pool. There is no lifeguard anyhow so the pool could have opened at 6am. We just didn't like the run around. The room service menu didn't have many options so we went to the restaurant. The food and wine were fabulous.
Stayed 1 night in Nov 2018

2/10 Terrible

Matt, Arizona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware
The road to the hotel is deep mud. It is difficult to get to. If it rains you could get stranded. The hot is very remote.The front of the hotel had dabree that that falling off the building. The hotel is next to three prisons. The room had a strong mold smell . The restaurant opens at 9 pm. The food was awful. No food available for lunch. Breakfast starts late so I missed trying breakfast . I stayed one day. I booked four days. It cost me $450.00 for my one night because I booked on line. I moved to another hotel.
Stayed 3 nights in Apr 2018
Response from Sandra Ferreira on 17 Apr 2018
Dear Matt Thank you for leaving your comments through this portal. We will take your comments and suggestions into account. Regards, Sandra Ferreira business executive

10/10 Excellent

Patrick, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you could want for a relaxing weekend!
A very spacious hotel, attractive grounds, usual facilities, indoor and outdoor pool, spa, gym, and massage. Excellent food, we had fish for 2 evenings, good variety breakfast. Even though the hotel was completely full, it was very peaceful. Recommended.
Stayed 2 nights in Mar 2018
Response from Sandra Ferreira on 4 Apr 2018
Dear Patrick Thanks for your great comments. We will be happy to welcome you again at any time. Regards, Sandra Ferreira business executive

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but a couple issues.
Staff extremely friendly and they let us check in early with no extra charge. The hotel is 20 minutes from the airport partly at the end of a dirt road because there is a large neighborhood being developed there. A couple things. Air conditioner was noisy, and at 4:30AM there was coffee and some pastries but no milk or even powdered creamer and no "to go cups".
Stayed 1 night in Mar 2018
Response from Sandra Ferreira on 4 Apr 2018
Dear Joe Thanks for your great comments. We will be happy to welcome you again at any time. Regards, Sandra Ferreira business executive

6/10 Okay

Nigel, Miami Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good facilities but extremely remote.
Hotel staff and condition was good. However it was so far from everything. It is NOT an airport hotel. The airport costs $60+ roundtrip by taxi and is a 20 minute drive. The hotel is remotely located off the highway down an unpaved road in a farm area. If you don't mind the location it is a good hotel.

6/10 Okay

Ian, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Airport hotel but 20 minutes away
Ok three star plus. Decent rooms, ok food and good grounds. Staff is helpful. However, as an airport hotel, it is very inconvenient twenty minutes by cab or their shuttle.

4/10 Poor

Flavia C

Disliked: Staff & service, property conditions & facilities